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Remote Entry Level Investigator Jobs in Minnesota

Cyber Advisors

ConnectWise PSA Admin

Maple Grove, MN · On-site +1

$80K - $100K/yr

Perform day-to-day management of NinjaRMM and other remote support systems, including configuration ... Improve CA's operational effectiveness by investigating and implementing integrations for support ...

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Remote Entry Level Investigator information

What are the key skills and qualifications needed to thrive as a Remote Entry Level Investigator, and why are they important?

To succeed as a Remote Entry Level Investigator, you need strong analytical skills, attention to detail, and typically a bachelor’s degree in criminal justice, law, or a related field. Familiarity with case management software, online research tools, and secure communication platforms is commonly required. Excellent written communication, integrity, and persistence are standout soft skills for this role. These competencies are crucial to conducting thorough investigations, ensuring accurate documentation, and maintaining confidentiality while working remotely.

What are the most common challenges faced by remote entry level investigators, and how can they be managed effectively?

Remote entry level investigators often encounter challenges such as gathering information without face-to-face interaction, maintaining clear communication with teams, and managing time effectively while working independently. To overcome these, it's important to leverage digital investigation tools, establish regular check-ins with supervisors, and create structured daily routines. Staying organized and proactive in seeking feedback can also help new investigators build confidence and efficiency in a remote environment.

What are Remote Entry Level Investigators?

Remote Entry Level Investigators are professionals who conduct research, gather information, and analyze data related to specific cases or assignments, all while working from a remote location. They may be employed by private companies, government agencies, or law firms to assist with background checks, fraud investigations, or compliance reviews. This role typically involves reviewing documents, conducting interviews via phone or video, and preparing detailed reports for clients or supervisors. Entry level positions require strong attention to detail, analytical skills, and the ability to work independently. Most positions provide training and do not require prior investigative experience.

What is the difference between Remote Entry Level Investigator vs Remote Entry Level Claims Adjuster?

AspectRemote Entry Level InvestigatorRemote Entry Level Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; insurance-related certifications beneficial
Work EnvironmentInvestigating cases, interviewing witnesses, reviewing evidence remotelyAssessing insurance claims, reviewing documents, communicating with claimants remotely
Industry UsageLegal, insurance, private investigation firmsInsurance companies, third-party claims organizations
Common Search/ComparisonRemote Entry Level Investigator vs Remote Entry Level Claims Adjuster

Both roles are entry-level positions working remotely, requiring similar educational backgrounds. Investigators focus on case investigations and evidence review, while claims adjusters evaluate insurance claims. The choice depends on your interest in legal investigations versus insurance processing, but both offer remote work opportunities in related industries.

What are popular job titles related to Remote Entry Level Investigator jobs in Minnesota? For Remote Entry Level Investigator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Investigator jobs in Minnesota look for? The top searched job categories for Remote Entry Level Investigator jobs in Minnesota are:
Remote Entry Level Investigator jobs near you
Infographic showing various Remote Entry Level Investigator job openings in Minnesota as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
ConnectWise PSA Admin

ConnectWise PSA Admin

Cyber Advisors

Maple Grove, MN • On-site, Remote

$80K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Cyber Advisors has received multiple Top Companies to Work For awards from both Twin Cities Magazine and the Star Tribune. Come join a team that solves a wide array of technology tasks, builds individual skill sets, and has a good time doing it!
We are looking to add a ConnectWise PSA Admin to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants, and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to a wide range of applications, environments, and platforms. We believe a healthy work-life balance is paramount to the success of our team.
Position Summary
The ConnectWise PSA Admin administers information systems that are used in the operation of the Managed Services Department, including Support Solutions such as ConnectWise PSA, RMM solutions, KB management, and their integrations. The Business Systems Engineer is expected to be comfortable administering services that interact with and rely on Microsoft Modern Work and Azure Systems Administration for selected existing clients.
Responsibilities
  • Perform day-to-day management of ConnectWise PSA and other service management platforms, including configuring users, service boards, and workflow rules
  • Migrate and integrate systems acquired through M&A activities
  • Support cross-departmental integration of PSA with CRM, ERP, and other systems
  • Develop and maintain SME-level knowledge and awareness of ConnectWise PSA and other Professional Services Automation systems to support executive decision-making
  • Perform day-to-day management of NinjaRMM and other remote support systems, including configuration of ticket generation for alert conditions, patch management, and software deployment
  • Actively gather feedback from technical staff to develop condition-based and form-based scripts to automate remediations and improve support technician effectiveness
  • Improve CA's operational effectiveness by investigating and implementing integrations for support, sales, and finance
  • Collaborate with team members to drive additional integration opportunities
  • Improve CA's organizational capabilities by identifying opportunities to automate support and business processes
  • Develop and maintain documentation of standard business procedures and configurations
  • Explore and insert AI with safeguards into business tools
  • Perform other duties as necessary or assigned

Minimum Qualifications
The ConnectWise PSA Admin position is not an entry-level role and will require a combination of experience and proven skills for consideration.
Education:
  • High School diploma or GED required
  • 2yr or 4yr degree in Computer Science or a related field preferred
  • Relevant certifications, particularly those related to Systems Administration, Automation, Database Administration, Artificial Intelligence, ITIL, PSA administration, or RMM will be given extra consideration.

Experience:
  • Extensive process management experience with ConnectWise PSA.
  • Extensive systems administration experience with RMM tools
  • Database administration
  • Experience with automation
  • Use of machine learning and artificial intelligence

Knowledge, Skills, Abilities, and Other Characteristics
  • Broad knowledge of business information systems and business computing environments across both on-premise and cloud infrastructure
  • Understanding of role-based access controls and least-privilege security principles
  • Knowledge of LAN and WAN networking fundamentals, including DNS and DHCP
  • Knowledge of server administration, including backup and disaster recovery principles
  • Knowledge of client/server application management
  • Knowledge of Microsoft Active Directory, Azure Active Directory, and SQL fundamentals
  • Knowledge of end-user device management, including Microsoft Windows, Apple Mac, iOS, and Android platforms
  • Possess strong analytical and problem-solving skills
  • Strong ability to recognize patterns
  • Strong ability to analyze data, identify problems, define issues, recommend and implement solutions, and incorporate feedback loops
  • Ability to generate and maintain system documentation
  • Ability to incorporate input from a large team into work product

Benefits Include
  • Highly competitive pay based on experience
  • Great opportunities for career advancement
  • Cyber Advisors fully pays the Medical and Dental plan for employees
  • 401k with employer matching
  • Disability and Life Insurance
  • Bonuses eligible
  • Vacation and paid time off
  • Working with dynamic clients and the latest coolest technology

If you are a hard-working, easy-going, and experienced individual with a strong work ethic, we'd love to talk to you.
Must be able to pass a criminal background check and drug screen.

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