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Remote Entry Level Information Technology Jobs in Heber, UT

The IT Help Desk Support Specialist II serves as a primary point of contact for technology support ... Provide technical support over the phone and through remote assistance tools * Troubleshoot ...

The IT Help Desk Support Specialist II serves as a primary point of contact for technology support ... Provide technical support over the phone and through remote assistance tools * Troubleshoot ...

Systems Engineer --Remote

Midvale, UT ยท On-site +1

$146K - $170K/yr

Provides technical expertise where required within Information Technology Projects. * Prepares and ... This position can be located 100% remote within the United States or located at the new Zions ...

New

Systems Engineer --Remote

Midvale, UT ยท On-site +1

$146K - $170K/yr

Provides technical expertise where required within Information Technology Projects. * Prepares and ... This position can be located 100% remote within the United States or located at the new Zions ...

New

Company Description Fledgling tech company looking to expand it's software footprint in the payroll/HR/HCM world. Fantastic company culture: * lax dress policy * remote work opportunity * weekly paid ...

CompTIA A+ Tutor

Provo, UT ยท Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Regression Tester

Orem, UT ยท On-site +1

$110K - $130K/yr

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent ... Flexible remote/hybrid work options. * Contribute to cutting-edge recruitment and analytics ...

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Showing results 1-20

Remote Entry Level Information Technology information

See Heber, UT salary details

$29.5K

$100.2K

$241.3K

How much do remote entry level information technology jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote entry level information technology in Heber, UT is $100,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $105,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote entry level IT professionals, and how can they be addressed?

Remote entry level IT professionals often encounter challenges such as limited hands-on guidance, difficulty in troubleshooting complex issues without in-person support, and staying connected with their team. To address these, it's helpful to proactively communicate with supervisors, participate in virtual meetings, and leverage collaboration tools like Slack or Microsoft Teams. Additionally, making use of online training resources and internal documentation can help bridge knowledge gaps, while regular check-ins ensure you stay aligned with team goals and receive timely feedback.

What are the key skills and qualifications needed to thrive as a remote entry level information technology professional?

To thrive as a Remote Entry Level Information Technology professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and collaboration platforms such as Microsoft Teams or Slack is typically required. Strong problem-solving abilities, effective communication, and self-motivation are essential soft skills for this role. These competencies ensure efficient technical support, smooth remote collaboration, and successful adaptation to evolving IT environments.

What is the difference between Remote Entry Level Information Technology vs Remote Help Desk Technician?

AspectRemote Entry Level Information TechnologyRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)CompTIA A+ often preferred, similar certifications
Work EnvironmentVaries from support to network setup, often includes troubleshootingPrimarily customer support and troubleshooting via remote tools
Employer & Industry UsageUsed across tech companies, MSPs, and corporate IT departmentsCommon in tech support services, MSPs, and IT service providers
Search & Comparison IntentLooking for entry-level IT roles with broad responsibilitiesSeeking remote support roles focused on troubleshooting and customer service

Remote Entry Level Information Technology roles are broad, covering various IT functions, while Remote Help Desk Technicians focus specifically on troubleshooting and customer support. Both roles often require similar certifications and are used across similar industries, but their daily tasks and focus areas differ slightly.

What is a remote entry level information technology job?

Remote entry level information technology (IT) jobs are positions in the IT field that can be performed from home or any location with internet access, and are designed for individuals with little to no prior professional experience. These roles may include tasks such as technical support, help desk assistance, software testing, or basic data entry and troubleshooting. They are a great way for recent graduates or career changers to gain experience in IT while enjoying the flexibility of remote work.
What cities near Heber, UT are hiring for Remote Entry Level Information Technology jobs? Cities near Heber, UT with the most Remote Entry Level Information Technology job openings:
Infographic showing various Remote Entry Level Information Technology job openings in Heber, UT as of July 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,177 per year, or $48.2 per hour.

IT Helpdesk Support Specialist II

asburyauto

Draper, UT โ€ข Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

The IT Help Desk Support Specialist II serves as a primary point of contact for technology support across the organization. This role provides technical assistance to end users by resolving issues submitted through our ticketing system and supporting employees via phone, remote support, and other communication channels.

The ideal candidate has strong troubleshooting skills, excellent customer service abilities, and previous experience supporting users in a fast-paced business environment.

Key Responsibilities

  • Respond to and resolve IT support tickets submitted through the help desk platform
  • Provide technical support over the phone and through remote assistance tools
  • Troubleshoot hardware, software, network, and application issues
  • Escalate complex issues to appropriate IT teams when necessary
  • Document troubleshooting steps and resolutions within the ticketing system
  • Support user account administration and access management
  • Assist with workstation deployments, upgrades, and technology rollouts
  • Maintain a high level of customer service and professionalism
  • Follow established service level agreements (SLAs) and support procedures
  • Participate in ongoing IT projects and process improvements

Required Qualifications

  • Minimum 3 years of professional IT support or Help Desk experience
  • Strong troubleshooting and problem-solving skills
  • Experience supporting Windows environments, Microsoft 365, and common business applications
  • Experience working with ticket management systems
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer service mindset and attention to detail

Preferred Qualifications

  • Previous IT experience supporting an automotive dealership group or automotive retail organization
  • Experience with Tekion dealership management systems
  • Familiarity with dealership technology platforms and workflows (CDK, R&R - Reynolds & Reynolds, Cox Automotive,).
  • Experience supporting enterprise applications and remote users
  • Technical certifications (CompTIA, Microsoft, ITIL, etc.) are a plus

Career Growth Opportunity

This is a mid-level position designed for professionals who want to continue building their IT careers. Successful candidates will have opportunities to expand their technical expertise and pursue advancement within Asbury's growing IT organization, including paths into:

  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • IT Operations
  • Application Support
  • IT Leadership

Pay and Recognition:ย 

  • Weekly pay
  • Paid holidays & paid time offย 
  • Paid trainingย 
  • Stock Awards (select management and front-line team memberโ€™s eligible)

Insurance / Retirement:ย 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansย 
  • Up to 12 weeks paid pregnancy leave (disability leave)ย 
  • Paid Parental Leaveย 
  • Health savingsย 
  • Flex spending accounts (tax free)ย 
  • Short-term and Long-term disability plansย 
  • Life Insurance (Whole Life and Term)ย 
  • 401k with company match

Learning, Tuition Assistance and Career Development:ย 

  • Digital career path tool to assist with career developmentย 
  • Continuous training through Asbury's Internal Learning Management Systemย 

Professional growth and development opportunities Additional advantages:ย 

  • Student loan relief resourcesย 
  • Employee assistance programย 
  • Employee discounts on parts and service repairsย 
  • Scholarship awardsย 
  • Opportunities to join our community service initiatives, which includes paid volunteer hoursย 
  • Aggressive Employee referral program with bonus opportunities

INDOTHERย