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Remote Entry Level Desktop Support Jobs in Ohio (NOW HIRING)

... support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership. No formal management experience? That ...

... support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership. No formal management experience? That ...

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Remote Entry Level Desktop Support information

What is the difference between Remote Entry Level Desktop Support vs Remote Help Desk Technician?

AspectRemote Entry Level Desktop SupportRemote Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentSupporting desktops, laptops, peripheralsHandling user issues via phone, email, chat
Industry UsageIT support, tech companies, MSPsIT service providers, corporate IT departments

Remote Entry Level Desktop Support and Remote Help Desk Technician roles often overlap, but Desktop Support focuses more on hardware and software troubleshooting directly on user devices, while Help Desk roles emphasize remote user support and issue resolution. Both require similar certifications and are common in IT support environments, making them closely related entry-level positions in the tech industry.

What are popular job titles related to Remote Entry Level Desktop Support jobs in Ohio? For Remote Entry Level Desktop Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Desktop Support jobs in Ohio look for? The top searched job categories for Remote Entry Level Desktop Support jobs in Ohio are:
What cities in Ohio are hiring for Remote Entry Level Desktop Support jobs? Cities in Ohio with the most Remote Entry Level Desktop Support job openings:
Entry Level Supervisor-Remote

Entry Level Supervisor-Remote

InfoCision

Akron, OH • Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers


Job description

Entry-Level Supervisor (Remote)

$30,000/year (flexible based on experience)
Full-Time | Afternoon/Evening Shifts + 1 Weekend Day
Multiple Openings - Apply Today

Start Your Leadership Career-From Home

Ready to take the next step beyond a typical call center role?

We're hiring Remote Entry-Level Supervisors to support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership.

No formal management experience? That's okay-we'll help you build it.

What You'll Do

  • Coach and motivate a team of remote call center agents
  • Monitor calls and provide real-time feedback
  • Help your team meet performance goals and KPIs
  • Communicate with agents via chat, phone, and video (Microsoft Teams)
  • Address performance concerns and document coaching conversations
  • Troubleshoot basic tech issues (internet, systems, etc.)

What We're Looking For

  • Customer service, sales, or call center experience
  • Strong communication and people skills
  • Interest in leadership, coaching, or team development
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic computer skills (Microsoft Office/Teams)

Preferred (not required):

  • Previous leadership, mentoring, or coaching experience

Why Join Us

  • Build leadership experience
  • Gain coaching and performance management skills
  • Opportunity for advancement

Pay & Benefits

  • Starting at $30,000/year (flexible based on experience)
  • Medical, Dental, Vision insurance
  • Retirement plan (401k)
  • Paid holidays, vacation, and sick time