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Remote Entry Level Business Analyst Jobs in Indiana

IT Service Desk Analyst

Indianapolis, IN ยท Remote

$19.50 - $26.75/hr

About The Heritage Group The Heritage Group is a fourth-generation, family-owned business focused ... The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over ...

New

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

This role will partner closely with business stakeholders to unlock value through critical software ... This position can be remote, or based in one of our main offices. Will travel once per year for ...

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Remote Entry Level Business Analyst information

Can I work as a business analyst with no experience?

Entry-level business analyst positions often do not require prior experience, but candidates typically need strong analytical skills, familiarity with data tools like Excel or SQL, and a basic understanding of business processes. Gaining relevant certifications or completing training programs can improve chances of securing such roles without experience.

What is a Remote Entry Level Business Analyst?

A Remote Entry Level Business Analyst is a professional who works from a location outside the traditional office environment to help organizations analyze business processes, gather requirements, and support decision-making. They typically work under the supervision of senior analysts or managers, assisting with data collection, creating reports, and communicating findings. This position is suitable for individuals new to the field and offers opportunities to learn about business operations, project management, and analysis tools while working remotely. Strong analytical, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Remote Entry Level Business Analyst, and why are they important?

To thrive as a Remote Entry Level Business Analyst, you need analytical thinking, basic business acumen, and a relevant degree such as in business, finance, or information systems. Familiarity with data analysis tools like Excel, SQL, or Tableau, and experience with project management or collaboration platforms (e.g., Jira, Trello) are typically required. Strong communication, attention to detail, and the ability to work independently are crucial soft skills in a remote setting. These skills enable effective data-driven decision-making, clear stakeholder communication, and seamless project execution from a remote environment.

Can BA be replaced by AI?

Business analysts (BAs) perform tasks that involve understanding business needs, analyzing data, and communicating solutions, which require critical thinking and contextual judgment that AI currently cannot fully replicate. While AI tools can assist with data analysis and automate routine tasks, the role of a BA relies on interpersonal skills, domain knowledge, and strategic insight that are difficult for AI to replace entirely.

How do I start a business analyst with no experience?

To start as a remote entry-level business analyst with no experience, focus on developing foundational skills in data analysis, requirements gathering, and process modeling using tools like Excel or SQL. Obtain relevant certifications such as the Entry Certificate in Business Analysis (ECBA) and seek internships or volunteer opportunities to build practical experience and demonstrate your abilities to employers.

What are some common challenges faced by remote entry level business analysts, and how can they be addressed?

Remote entry level business analysts often encounter challenges such as limited face-to-face interaction with stakeholders, difficulty accessing information, and the need to quickly adapt to virtual collaboration tools. Building strong communication skills, proactively seeking clarification, and maintaining regular check-ins with team members can help overcome these hurdles. Utilizing project management and documentation tools effectively also ensures that tasks stay organized and information is easily accessible. Employers typically provide onboarding and training to help new analysts adjust and succeed in a remote environment.

How can I make $2000 a week working from home?

A remote entry-level business analyst can increase earnings by gaining relevant skills such as data analysis and proficiency in tools like Excel or SQL, and obtaining certifications like CBAP or CCBA. Earning $2000 weekly typically requires working multiple projects, freelance consulting, or securing higher-paying contracts, which may involve building a strong portfolio and networking to find consistent opportunities.
What are the most commonly searched types of Remote Business Analyst jobs in Indiana? The most popular types of Remote Business Analyst jobs in Indiana are:
What are popular job titles related to Remote Entry Level Business Analyst jobs in Indiana? For Remote Entry Level Business Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Business Analyst jobs in Indiana look for? The top searched job categories for Remote Entry Level Business Analyst jobs in Indiana are:
What cities in Indiana are hiring for Remote Entry Level Business Analyst jobs? Cities in Indiana with the most Remote Entry Level Business Analyst job openings:
Infographic showing various Remote Entry Level Business Analyst job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.
IT Service Desk Analyst

IT Service Desk Analyst

The Heritage Group

Indianapolis, IN โ€ข Remote

$19.50 - $26.75/hr

Full-time

Posted 7 days ago

New


Job description

About The Heritage Group

The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.


The Heritage Group IT Helpdesk provides computer support to all the core business units. This includes hardware and software issues, connectivity problems, wireless/mobile issues, printing and functionality questions. The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities at Tier I with escalation to Tier II as necessary.
Essential Functions
  • Supports end users via phone and remote support tools.
  • Supports Microsoft O365 application issues.
  • Supports Microsoft Windows 10 on HP Desktops / Laptops
  • Documents all work done through ServiceNow Ticketing platform
  • Supports wireless connectivity for laptops and mobile devices.
  • Remote support using Bomgar Remote Desktop
  • Support remote connectivity via Cisco VPN client software.
  • Effectively manages time to make sure calls are responded to in timely manner.
  • Escalates calls to appropriate next tier support groups when necessary.
  • Attention to detail in all aspects of handling customer calls.
  • Participates in rotational after-hours support.
  • Image computers and prepares them for the end user deployment as needed.
  • Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

Experience Qualifications
  • Required 1+ years of experience in IT support

Skills and Abilities
  • Knowledge of ServiceNow a plus
  • Knowledge of Bomgar Remote Support a plus
  • Excellent verbal and written communication skills.
  • Proven troubleshooting skills for both computer hardware and software.
  • Ability to work in a self-sufficient and independent manner.
  • Ability to handle multiple assignments including daily tasks and projects.

Licenses and Certifications
  • CompTIA certifications Upon Hire Preferred or
  • Microsoft Certifications Upon Hire Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#TheHeritageGroup