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Remote English Speaking Assistant Jobs in Indiana

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$26.88 - $35.82/hr

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Remote English Speaking Assistant information

What is a remote English speaking assistant?

Remote English Speaking Assistants are professionals who provide support services such as customer service, administrative assistance, or communication help while working from a remote location. They use their proficiency in English to assist clients or organizations with tasks like answering emails, making phone calls, scheduling appointments, and more. This role is ideal for individuals who are fluent in English and comfortable using online communication tools. Remote English Speaking Assistants often work for international companies, entrepreneurs, or clients who need help interacting in English-speaking markets.

What are the key skills and qualifications needed to thrive as a remote English speaking assistant?

To thrive as a Remote English Speaking Assistant, you need fluency in English, strong organizational skills, and experience with administrative support or customer service. Familiarity with collaboration tools like Zoom, Slack, Google Workspace, and scheduling software is commonly required. Exceptional communication, attention to detail, and time management are standout soft skills in this role. These abilities ensure efficient remote support, clear client communication, and smooth workflow management across diverse virtual tasks.

What are some common challenges faced by remote English speaking assistants, and how can they be managed effectively?

Remote English Speaking Assistants often face challenges such as managing communication across time zones, maintaining productivity without in-person supervision, and ensuring clear understanding despite potential language or cultural barriers. To address these, it's important to establish regular check-ins with your team, use effective digital collaboration tools, and proactively clarify any instructions or expectations. Staying organized and maintaining open, professional communication will help you overcome these challenges and thrive in a remote support environment.

What are popular job titles related to Remote English Speaking Assistant jobs in Indiana?

For Remote English Speaking Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote English Speaking Assistant jobs in Indiana look for?

The top searched job categories for Remote English Speaking Assistant jobs in Indiana are:

What cities in Indiana are hiring for Remote English Speaking Assistant jobs?

Cities in Indiana with the most Remote English Speaking Assistant job openings:

Remote English Speaking Assistant jobs near you

Patient Billing Representative

Five Star Solutions

Indianapolis, IN • On-site, Remote

$14/hr

Full-time

Posted 18 days ago

Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.

Essential Functions
These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.
Patient Payment & Account Support
  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support
  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education
  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization
  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning
  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct
  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.

Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.

Pay and Benefits
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 9:00am-6:00pm (EST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
$14 - $14 an hour
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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