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Remote Engineering Watch Supervisor Jobs (NOW HIRING)

Agilent

$101K - $178K/yr

Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs ... supervisor and/or individual contributor. Requires proven skills in leading/managing the execution ...

Luxus

Senior Fire Protection Engineer PE - REMOTE

$125K - $165K/yr

Engineering Leadership: Execute complex fire protection calculations and system designs with total ... Experience supervising subordinate personnel or managing internal design workflows.

Fleetio

Senior Software Engineer, Growth

$450/day

Watch our culture videos: * Engineering culture, interview process and videos: * Fleetio Go ... This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. Who ...

HII

ENGINEER LEAD TEST 3

Newport News, VA · On-site +1

$98K - $123K/yr

Must Have Lead Test Engineer (LTE) or Ship Safety Officer (SSO) or Watch Supervisor or Watch Officer Certification or Trade REC Coordinator (TRC) and Trade REC Oversight Agent (TROA) Certification ...

HII

ENGINEER LEAD TEST 3

Newport News, VA · On-site +1

$98K - $123K/yr

Must Have Lead Test Engineer (LTE) or Ship Safety Officer (SSO) or Watch Supervisor or Watch Officer Certification or Trade REC Coordinator (TRC) and Trade REC Oversight Agent (TROA) Certification ...

HII

$98K - $123K/yr

Must Have Lead Test Engineer (LTE) or Ship Safety Officer (SSO) or Watch Supervisor or Watch Officer Certification or Trade REC Coordinator (TRC) and Trade REC Oversight Agent (TROA) Certification ...

HII

$98K - $123K/yr

Must Have Lead Test Engineer (LTE) or Ship Safety Officer (SSO) or Watch Supervisor or Watch Officer Certification or Trade REC Coordinator (TRC) and Trade REC Oversight Agent (TROA) Certification ...

The Pennsylvania State University

$81K - $137K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... This Design Engineer Senior Supervisor position * Supervises the 3 to 5-person Electrical ...

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All JobsRemote Engineering Watch Supervisor Jobs

Remote Engineering Watch Supervisor information

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$46.5K

$146.9K

$174K

How much do remote engineering watch supervisor jobs pay per year?

As of Jul 6, 2026, the average yearly pay for remote engineering watch supervisor in the United States is $146,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $173,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Remote Engineering Watch Supervisor jobs? Cities with the most Remote Engineering Watch Supervisor job openings:
What are the most commonly searched types of Engineering Watch Supervisor jobs? The most popular types of Engineering Watch Supervisor jobs are:
What states have the most Remote Engineering Watch Supervisor jobs? States with the most job openings for Remote Engineering Watch Supervisor jobs include:
Remote Engineering Watch Supervisor jobs near you
Infographic showing various Remote Engineering Watch Supervisor job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, 2% Contract, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $146,868 per year, or $70.6 per hour.
Remote Engineering Manager - Service Contact Center

Remote Engineering Manager - Service Contact Center

Agilent

Remote

$101K - $178K/yr

Full-time

Posted 9 days ago

Agilent Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

110th of 527 rated manufacturers

Job description

Job Description

Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent's instrument and software portfolio. This role drives customer satisfaction, operational excellence, and revenue growth by enabling fast, accurate issue resolution while developing a high-performing, globally aligned team.

The manager operates within Agilent's Customer Service Organization (CSO), supporting Online Technical Support (OTS) functions and partnering closely with Field Service Engineers (FSEs), Scheduling, and Commercial teams.

Key Responsibilities:

  • Lead, coach, and develop a team of Remote Service Engineers across multiple skill levels (Associate Master)
  • Build a sustainable talent pipeline (entry-level growth, internal promotion, expert retention)
  • Drive employee engagement, retention, and career progression
  • Establish clear performance expectations and conduct regular coaching, case reviews, and development planning
  • Model Agilent Leadership Expectations, fostering a culture of accountability, ownership, and continuous improvement
  • Ensure timely and effective remote resolution of hardware, software, and application issues
  • Drive improvements in case resolution time, first-time fix rates, customer satisfaction / CX feedback
  • Ensure consistent, high-quality customer interactions across phone, email, and digital channels
  • Partner with Field Service and Scheduling teams to ensure seamless customer handoffs
  • Oversee support for Agilent's instrument and software portfolio, including Analytical instrumentation platforms (e.g., LC, GC, spectroscopy, cell analysis, etc.), associated software platforms, applications, and workflows,
  • Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support
  • Drive knowledge management (IKB, documentation, standard solutions)
  • Own team performance against key KPIs
  • Ensure consistent CRM usage and case documentation standards
  • Identify trends and implement corrective actions to improve performance
  • Support revenue and commercial success
  • Drive process improvement and transformation
  • Ensure cross functional collaboration
Qualifications

Bachelor's or master's Degree or University Degree or equivalent plus directly relevant experience as a manager, supervisor and/or individual contributor.
Requires proven skills in leading/managing the execution of processes, projects and tactics.

Experience with SAP CRM, C4C, Sinch or similar tools preferred.

Additional Details

La fourchette salariale au Canada de ce poste est de 101,184.00$ a 178,500.00$ CA par an, et le titulaire est admissible a des primes, a des actions et a des avantages sociaux. Nos fourchettes salariales sont determinees en fonction du role, du niveau et de l'emplacement. A l'interieur de la fourchette, la remuneration individuelle est determinee par le lieu de travail et d'autres facteurs, notamment les competences liees a l'emploi, l'experience et les etudes ou la formation pertinentes. Au cours du processus d'embauche, un recruteur peut fournir des renseignements sur l'echelle salariale particuliere d'un lieu de travail donne. Vous trouverez des renseignements complementaires a https://careers.agilent.com/locations/americas/canada.This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least July 3, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $111,840.00 - $209,700.00/yr USD in the US, or $101,184.00 - $178,500.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

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