Remote Engineering Technical Writer Jobs in Ohio

Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

Reporting to the Director of Engineering, the Engineering Manager is a pillar-level leadership role responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management across 3-5 engineering teams within their assigned pillar. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth's mission to improve access to affordable healthcare.

We are seeking an Engineering Manager to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture across their pillar's teams, ensuring alignment with organizational goals, operational excellence, and compliance standards.

Key Responsibilities

• Leads design, development, and delivery of scalable, high-quality software solutions aligned with business priorities
• Provides technical leadership, code reviews, and architectural guidance across the engineering teams within their pillar
• Manages, mentors, and supports 3-5 engineering teams within their pillar, including performance feedback and career development for engineers and team leads
• Collaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutions
• Oversees system reliability, performance monitoring, testing strategies, and production support across their pillar
• Contributes to documentation, development standards, and continuous improvement of engineering processes

Qualifications

• Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required)
• Licensure/Certification: None
• Experience:
  • 10-12 years of professional software engineering experience (Required)
  • Demonstrated experience leading technical projects, multiple engineering teams, or pillar-level organizations (Required)
  • Experience leading teams using Agile or similar delivery methodologies (Required)
  • Experience with CI/CD pipelines and DevOps practices (Required)
  • Prior experience managing or formally leading lead engineers and engineering managers (Preferred)
  • Experience in high-growth startups or healthcare technology organizations (Preferred)
• Knowledge, Skills, & Abilities:
  • Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required)
  • Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred)
  • Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required)
  • Technical leadership, code review, and architectural decision-making skills (Required)
  • Team leadership, coaching, and mentoring skills across multiple teams (Required)
  • Cross-functional communication and collaboration skills (Required)
  • Ability to translate abstract business problems into technical solutions (Required)
  • Ability to prioritize work and balance hands-on coding with pillar-level leadership responsibilities (Required)
  • Ability to influence technical direction and drive alignment across teams within and beyond their pillar (Required)
  • Ability to scale teams and systems in a high-growth environment (Preferred)

Work Environment

• Location: Remote
• Schedule: Daytime hours, Monday through Friday, with night and weekend hours on occasion as determined by the needs of the business.
• Regular meetings with internal Product Management, Design/UX, Engineering, Operations, and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives.

Key Essential Functions

• Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
• Must be able to work on a computer for the entire shift
• Must be able to attend virtual meetings with cross-functional teams

Employment Classification

• Status: Full-time
• FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.