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Remote Empathetic Listener Jobs in Washington, DC

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis ... active listening, and establishing rapport by being accepting, empathetic, objective, non ...

All JobsEmpathetic Listener JobsRemote Empathetic Listener JobsRemote Empathetic Listener Jobs in Washington, DC

Remote Empathetic Listener information

See Washington, DC salary details

$27

$34

$38

How much do remote empathetic listener jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote empathetic listener in Washington, DC is $34.30, according to ZipRecruiter salary data. Most workers in this role earn between $33.56 and $33.56 per hour, depending on experience, location, and employer.

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What are popular job titles related to Remote Empathetic Listener jobs in Washington, DC?

For Remote Empathetic Listener jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in Washington, DC look for?

The top searched job categories for Remote Empathetic Listener jobs in Washington, DC are:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in Washington, DC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 55% Physical, 1% Hybrid, and 44% Remote job distribution, with an average salary of $71,338 per year, or $34.3 per hour.

Pharmacy Onboarding Enrollment Coordinator

Sterling, VA • Remote

Mosaic Pharmacy
See more jobs at Mosaic Pharmacyexternal

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Description

Onboarding Enrollment Coordinator

Fully Remote US Remote Patient Enrollment Team


Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.


RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.


How You'll Make a Difference

In this role, you will be the first voice new patients hear at Mosaic, guiding them through onboarding by conducting telephone and video consultations, gathering medication history, reconciling prescriptions, and preparing them for a smooth start with our pharmacy.


Your work directly supports medically complex and vulnerable seniors across the country, giving them a trusted, empathetic guide from their very first interaction and helping make their medication regimens safer, simpler, and more affordable.


What You'll Do

  • Serve as the first point of contact for new patients by phone and video, guiding them through onboarding.
  • Conduct comprehensive medication history interviews and reconcile prescriptions.
  • Educate patients on Mosaic's pharmacy services and benefits.
  • Synchronize medication regimens and schedule the initial medication shipment.
  • Contact previous pharmacies to coordinate prescription transfers.
  • Collaborate with prescribers to obtain new prescriptions.
  • Address patient questions about insurance, costs, and coverage, and support claims processing and third-party billing issues.
  • Enter prescription details accurately into the pharmacy system for precise, timely medication fulfillment.
  • Document patient information thoroughly and accurately in the pharmacy management system.

What We're Looking For

Required

  • Active Virginia Pharmacy Technician license in good standing.
  • 3 or more years of experience in a healthcare or pharmacy setting with direct patient interaction, such as home health, hospital, primary or specialty care, or pharmacy.
  • Exceptional communication skills, including empathetic listening and clear verbal and written expression.
  • High attention to detail and strong organizational skills.
  • Adaptability in a fast-paced, evolving environment.
  • Proficiency with pharmacy software and general computer applications.
  • Availability to work a full-time 8.5-hour shift, Monday through Friday, scheduled between 9:00 a.m. and 6:00 p.m. Eastern, with the exact shift confirmed at hire and occasional overtime based on patient needs.
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship.


Preferred

  • 1 to 2 years of call center experience.
  • Experience collecting medication histories.


Conditions of Employment

All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.


Compensation

The expected pay range for this position is $26.00 to $28.00 per hour. Actual compensation within the range is determined by factors including experience, skills, and internal equity.


Benefits

RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:

  • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
  • A Health Savings Account with company contributions
  • A 401(k) retirement plan with an employer match
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
  • An Employee Assistance Program and a benefits Customer Advocate service
  • Paid time off and paid company holidays
  • Company-provided equipment
  • Support for professional development and training

Equal Employment Opportunity

RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.


Recruitment Fraud Notice

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.


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