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Remote Empathetic Listener Jobs in Texas (NOW HIRING)

$14/hr

Listen to customers, understand their needs, and resolve customer issues * Utilize systems and ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

$14/hr

Listen to customers, understand their needs, and resolve customer issues * Utilize systems and ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

This role is remote, but you must be based in the greater San Antonio, TX area (within 50 miles of ... Superior listening, verbal, and written communication skills * Ability to handle emotional and high ...

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Remote Empathetic Listener information

How to make 1000 a week remotely?

A remote empathetic listener can earn $1,000 or more weekly by offering paid emotional support or coaching services through freelance platforms, building a client base, and setting competitive rates. Developing strong communication skills, active listening, and marketing oneself effectively are essential for increasing earnings in this role.

What is a Remote Empathetic Listener job?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a typical day look like for a Remote Empathetic Listener?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

Can you really get paid to be an empathetic listener?

Remote empathetic listeners can earn income by providing emotional support, coaching, or customer service through online platforms. These roles often require strong communication skills, active listening, and sometimes certifications, with pay rates varying based on experience and the type of service offered.

Is empathetic Listener a legit company?

Empathetic Listener is a role focused on providing emotional support and active listening, often as a remote position. It is not a company name but a job title that may be offered by various organizations or platforms; job seekers should verify the employer's legitimacy before applying. Common requirements include good communication skills and empathy, with some roles requiring training or certification in counseling or mental health support.

What are the key skills and qualifications needed to thrive in the Remote Empathetic Listener position, and why are they important?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

How to get a job as an empathetic listener?

To become an empathetic listener, develop strong communication skills, demonstrate genuine concern, and practice active listening techniques such as reflecting and clarifying. Relevant qualifications may include training in counseling, psychology, or customer service, and experience in roles that require emotional support or conflict resolution. Building a reputation for empathy and patience can improve job prospects in roles like customer support, mental health assistance, or coaching.
What are the most commonly searched types of Empathetic Listener jobs in Texas? The most popular types of Empathetic Listener jobs in Texas are:
What are popular job titles related to Remote Empathetic Listener jobs in Texas? For Remote Empathetic Listener jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Remote Empathetic Listener jobs? Cities in Texas with the most Remote Empathetic Listener job openings:
Infographic showing various Remote Empathetic Listener job openings in Texas as of July 2026, with employment types broken down into 77% Full Time, 6% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

Patient Services Specialist I - Remote Telephonic Triage (Temple, TX Area)

Baylor Scott & White Health

Temple, TX • Remote

$17.50 - $23.75/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Baylor Scott & White Health rating

7.5

Company rating: 7.5 out of 10

Based on 757 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers


Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
 Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Location Requirement: This is a remote telephonic triage position; however, candidates must reside within a one-hour commuting distance of West Campus (5701 Airport Rd., Temple, TX) and be able to report onsite as needed for training, meetings, operational needs, or other business-related requirements
Essential Functions of the Role
  • Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
  • Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
  • Accepts payments for physician/clinic services according to established guidelines.
  • Posts payments and enters charges into computer utilizing appropriate codes.
  • Generates daily payment reports and verifies cash drawer against report.
  • Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
  • May be required to discuss financial arrangements with patients.
  • Receives and directs phone calls. Assists patients and other visitors.
  • Responds to routine inquiries concerning practice services, hours of operation, etc.
  • Ensures any patient complaints are handled appropriately.
  • Assists with medical records duties as requested.
 Key Success Factors
  • Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
  • Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
  • Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
  • Ability to calm upset patients in a composed and professional demeanor.
  • Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
  • Comfortable working in a fast paced, constantly changing and stressful environment.
  • Ideal for candidates interested in growing their healthcare careers and gaining exposure to nurse triage operations.
  • Utilize critical thinking skills to assess caller needs and route calls appropriately.
  • Support a high-volume call environment that receives approximately 16,000 calls monthly.
 Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience

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