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Remote Embedded Firmware Engineer Jobs in Massachusetts

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... IoT, embedded systems, or connected device environment * Proven ability to diagnose and ...

Holistic Industries

Network Engineer

Boston, MA · Remote

$70K - $80K/yr

Remote We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers ... Upgrade network hardware, firmware, and configurations to improve reliability and performance

Owl Labs

Senior Full Stack Engineer

Cambridge, MA · On-site +1

$120K - $160K/yr

Collaborate with product, design, and hardware/firmware teams, contributing technical insight into ... Equity Owl Labs is a hybrid company, we are over 40% remote, and our headquarters is based in ...

Owl Labs

Senior Full Stack Engineer

Boston, MA · On-site +1

$120K - $160K/yr

Collaborate with product, design, and hardware/firmware teams, contributing technical insight into ... Equity Owl Labs is a hybrid company, we are over 40% remote, and our headquarters is based in ...

Owl Labs

Senior Full Stack Engineer

Somerville, MA · On-site +1

$120K - $160K/yr

Collaborate with product, design, and hardware/firmware teams, contributing technical insight into ... Equity Owl Labs is a hybrid company, we are over 40% remote, and our headquarters is based in ...

diversified

Senior AV Field Engineer

Boston, MA · Remote

Remote systems work with programmers is common to load new code and troubleshoot issues. • May be ... latest firmware updates, common field issues • Diagnosing known and found problems and ...

Vista Higher Learning

Senior DevOps Engineer

Boston, MA · On-site +1

$140K - $160K/yr

... embedded throughout the delivery lifecycle and support important compliance goals. IN THIS ROLE YOU ... Boston-Hybrid or Remote - Eastern US Time Zone Position requires current residence within the ...

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Remote Embedded Firmware Engineer information

What is a remote embedded firmware engineer?

A Remote Embedded Firmware Engineer is a professional who designs, develops, and maintains low-level software (firmware) that directly controls hardware devices, typically in embedded systems such as IoT devices, consumer electronics, or automotive systems. Working remotely, they collaborate with cross-functional teams using online tools and platforms to write, test, and debug code, ensuring the seamless integration of hardware and software. This role requires strong programming skills, usually in C or C++, and a solid understanding of hardware architectures and communication protocols. Remote Embedded Firmware Engineers must also be effective communicators and self-motivated to work independently from various locations.

What are the key skills and qualifications needed to thrive as a remote embedded firmware engineer?

To thrive as a Remote Embedded Firmware Engineer, you need strong proficiency in C/C++ programming, embedded systems design, and a solid background in electronics or computer engineering, often supported by a relevant degree. Familiarity with microcontroller architectures, real-time operating systems (RTOS), and tools like JTAG debuggers or version control systems is typically required. Excellent problem-solving, self-motivation, and clear remote communication skills help distinguish top performers in this role. These capabilities are crucial for developing reliable firmware, collaborating effectively across distributed teams, and delivering robust embedded solutions.

How do remote embedded firmware engineers typically collaborate with hardware teams to ensure successful integration?

Remote Embedded Firmware Engineers frequently collaborate with hardware engineers through virtual meetings, shared documentation, and remote debugging tools. They often participate in design reviews, discuss hardware schematics, and provide input on hardware-software interface requirements. Effective communication is crucial, as firmware needs to be tested on physical hardware, which may require coordinated remote access to lab equipment or shipping prototypes. Regular updates and clear documentation help ensure smooth integration and address potential issues early in the development cycle.

What is the difference between Remote Embedded Firmware Engineer vs Remote Software Developer?

AspectRemote Embedded Firmware EngineerRemote Software Developer
Required CredentialsBachelor's in Electrical Engineering, Computer Engineering, or related; embedded systems certificationsBachelor's in Computer Science or related; programming certifications
Work EnvironmentEmbedded hardware, microcontrollers, real-time OSGeneral software development, web or app development
Industry UsageConsumer electronics, automotive, IoT devicesWeb, mobile, enterprise applications
Search & Comparison IntentFocus on embedded systems, hardware integrationFocus on software development, platforms

The main difference is that Remote Embedded Firmware Engineers work primarily with hardware and embedded systems, requiring knowledge of microcontrollers and real-time OS, while Remote Software Developers focus on software applications across various platforms. Both roles require programming skills, but their environments and industry applications differ significantly.

What are the most commonly searched types of Embedded Firmware Engineer jobs in Massachusetts?

The most popular types of Embedded Firmware Engineer jobs in Massachusetts are:

What are popular job titles related to Remote Embedded Firmware Engineer jobs in Massachusetts?

For Remote Embedded Firmware Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Embedded Firmware Engineer jobs in Massachusetts look for?

The top searched job categories for Remote Embedded Firmware Engineer jobs in Massachusetts are:

Remote Embedded Firmware Engineer jobs near you

Technical Support Engineer

Burlington, MA • Remote

10Beauty
See more jobs at 10Beautyexternal

Full-time

Posted 21 days ago

Job description

Introduction:

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.

This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.

What You'll Do:

  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:

  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

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