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Remote Email Support Assistant Jobs in New York (NOW HIRING)

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive ... across email, live chat, and support ticketing platforms. - Work cross-functionally with ...

Nityo Infotech

Underwriting Assistant

Tinton Falls, NJ · Remote

$19.75 - $27/hr

Remote(East Coast) & Fulltime Below is the detailed . If interested & want to discuss more about ... support the underwriting decision. Assist the Underwriter with the computation of rates and ...

Nityo Infotech

Underwriting Assistant

Tinton Falls, NJ · On-site +1

$19.75 - $27/hr

Remote(East Coast) & Fulltime Below is the detailed If interested & want to discuss more about the ... loss ratings) that support the underwriting decision. • Assist the Underwriter with the ...

Revolution Learning

Administrative Assistant

New York, NY · On-site +1

$19.75 - $26.50/hr

... remote administrative assistant to join our team. This person will work to support the daily ... Field inbound communications - Answer phone calls/general email inquiries and route to the ...

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All JobsEmail Support JobsRemote Email Support Assistant JobsRemote Email Support Assistant Jobs in New York

Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in New York?

The most popular types of Remote Email Support jobs in New York are:

What are popular job titles related to Remote Email Support Assistant jobs in New York?

For Remote Email Support Assistant jobs in New York, the most frequently searched job titles are:

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The top searched job categories for Remote Email Support Assistant jobs in New York are:

What cities in New York are hiring for Remote Email Support Assistant jobs?

Cities in New York with the most Remote Email Support Assistant job openings:

Remote Email Support Assistant jobs near you

Reservations & Client Support Coordinator

Destination Careers

New York, NY • Remote

$45K - $65K/yr

Full-time

Re-posted 11 days ago

Job description

Position Overview:
We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience.
This position is well suited for individuals who are organized, communicative, and comfortable working within established systems and processes.
 
Key Responsibilities:
Coordinate and support reservation and scheduling requests
Assist clients with updates, changes, and confirmations
Maintain accurate records and documentation in internal systems
Communicate clearly and professionally with clients via email, phone, and messaging tools
Follow established workflows, procedures, and timelines
Provide timely follow-up to support a positive client experience
Collaborate with internal teams to ensure reservation accuracy and consistency
 
Qualifications:
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Ability to work independently in a remote setting
Comfortable using computers and learning new systems
High attention to detail and accuracy
Customer-focused with a professional and dependable approach
 
Preferred Experience:
Background in reservations, scheduling, customer support, or administrative roles
Familiarity with booking, scheduling, or CRM-style systems
Prior remote or virtual work experience
 
Work Environment:
Fully remote position
Flexible scheduling based on operational needs
Structured training and ongoing support provided
Collaborative and process-driven team environment
 
Equal Opportunity Statement:
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, disability, or any other protected status.
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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