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Remote Email Support Assistant Jobs in New York (NOW HIRING)

Americanbearnutrition

Adminstrative Assistant

New York, NY · Remote

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

... emails, and travel arrangements. * Draft, proofread, and format documents, presentations, and ... Support onboarding and offboarding processes for remote team members. * Handle basic expense ...

Panache Global LLC

Client Support Assosciate

Manhattan, NY · Remote

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a remote position. We are seeking a Client Support Associate to join our remote client ... Monitor client requests and follow up to ensure satisfaction. * Assist with account updates ...

New

The New York Times

Audience Editor, NYT Wirecutter

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... email support that tightly links our journalism to new platforms. As an audience editor, you will ... This role has the potential to be remote, though New York City-based applicants are preferred.

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Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in New York?

The most popular types of Remote Email Support jobs in New York are:

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Remote Email Support Assistant jobs near you

VIRTUAL EXECUTIVE ASSISTANT / EXECUTIVE ASSISTANT (C-SUITE SUPPORT) - INDIA (REMOTE) LOCATION

Hirani Group

Hicksville, NY • On-site, Remote

$3 - $9/hr

Full-time

Re-posted 27 days ago

Job description

Job Title
VIRTUAL EXECUTIVE ASSISTANT / EXECUTIVE ASSISTANT (C-SUITE SUPPORT) - INDIA (REMOTE) LOCATION
Location
Hirani Corporate Office - Hicksville, NY 11801 US (Primary)
Job Type
Full-time
Category
Office and Administrative
Travel
None
Job Description
ROLE SUMMARY
We are seeking a highly effective Virtual Executive Assistant / Executive Assistant to support senior leadership (C-Suite). This role requires deep experience partnering with executives, expert-level calendar and inbox management, strong written communication, impeccable follow-through, and high discretion. You will anticipate needs, protect executive time, and keep priorities moving with minimal direction.
KEY RESPONSIBILITIES
EXECUTIVE SUPPORT:
  • Manage complex, frequently changing calendars (multi-time-zone scheduling, agenda planning, conflict resolution, buffers, travel time, priority-setting)
  • Own inbox management: triage, draft responses, flag urgent items, follow up for missing info, and maintain response SLAs
  • Prepare daily/weekly executive briefs: upcoming meetings, priorities, action items, and risks
  • Track deliverables and commitments across stakeholders; ensure timely follow-through and closure

MEETINGS & COMMUNICATION:
  • Schedule internal/external meetings, send agendas, confirm attendees, and manage reminders
  • Capture notes and action items; distribute recaps and manage follow-ups
  • Draft polished executive communications (emails, messages, meeting updates) in a professional voice
  • Coordinate with internal leaders and external partners with confidence and diplomacy

ADMINISTRATIVE & OPERATIONAL SUPPORT:
  • Create and maintain documents, trackers, and light reporting (Excel/Sheets)
  • Support basic project coordination (timelines, task lists, status updates)
  • Organize and maintain executive files and folders (SharePoint/Google Drive/OneDrive), with clean version control
  • Assist with travel planning (as needed): itineraries, logistics, confirmations
  • Create and maintain SOPs, checklists, and templates for recurring workflows (calendar rules, inbox triage, meeting prep, follow-ups, travel, document organization)
  • Standardize and improve processes to reduce rework, increase speed, and ensure consistent execution

CONFIDENTIALITY & PROFESSIONALISM:
  • Handle sensitive information with strict confidentiality and sound judgment
  • Maintain a high standard of professionalism, accuracy, and discretion in all communications

Job Requirements
REQUIRED QUALIFICATIONS:
  • 3-7+ years experience as an Executive Assistant / Virtual Assistant supporting C-Suite or senior leadership
  • Demonstrated mastery of calendar management (complex scheduling, multiple time zones) and email triage/drafting
  • Strong written and verbal English communication with professional tone
  • Proven ability to manage competing priorities, work independently, and meet deadlines consistently
  • High attention to detail; strong documentation and follow-through habits
  • Tech proficiency: Microsoft 365 (Outlook, Teams, Word, Excel) and/or Google Workspace (Gmail, Calendar, Docs, Sheets); comfort learning new tools quickly

PREFERRED QUALIFICATIONS:
  • Experience supporting US-based executives or global teams
  • Familiarity with tools such as Zoom, Slack, Asana, Trello, Monday.com, Notion, or similar
  • Prior experience creating executive briefs, meeting decks, or light presentation support (PowerPoint/Slides)
  • Background in professional services, consulting, AEC, or fast-paced environments

WORKING SCHEDULE:
  • Primary hours: overlap with US Eastern Time (ET) for scheduling, meetings, and responsiveness
  • Some early/late flexibility may be required depending on executive needs

LOCATION:
  • Remote Position (India)

Salary: $3-$9 per hour

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