ZipRecruiter

Log In

2

Remote Email Support Assistant Jobs in Missouri (NOW HIRING)

Jobgether

$1.5K - $2.0K/mo

Support multiple client projects while maintaining strong attention to detail, consistency, and ... Fully remote work environment with location flexibility. * Opportunity to work with successful e ...

BIZ Delegation Services

$10 - $15/hr

... support from us quickly and at anytime! No more waiting on email responses. * We have other ... VIRTUAL ASSISTANT EXPERIENCE IS REQUIRED. WORK FROM HOME EXPERIENCE IS PREFERRED. * MUST BE SELF ...

Jobgether

... remote setting. Accountabilities: The Technical Support Specialist will serve as a key point of ... Provide technical support through tickets, chat, email, and virtual meetings, ensuring excellent ...

ForgeFit

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Columbia, MO · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Kansas City, MO · On-site +1

$16.50 - $22/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Audacy, Inc.

Remote Broadcast Technician

Saint Louis, MO · On-site +1

Set up and operate a live performance studio as a sound engineer. * Assist with setup and repair of ... Support in-station and field operations as necessary across the technical and marketing departments.

next page

Showing results 1-20

All JobsEmail Support JobsRemote Email Support Assistant JobsRemote Email Support Assistant Jobs in Missouri

Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are popular job titles related to Remote Email Support Assistant jobs in Missouri? For Remote Email Support Assistant jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Email Support Assistant jobs in Missouri look for? The top searched job categories for Remote Email Support Assistant jobs in Missouri are:
What cities in Missouri are hiring for Remote Email Support Assistant jobs? Cities in Missouri with the most Remote Email Support Assistant job openings:
Remote Email Support Assistant jobs near you

Remote Support Representative

Viajemos Solas pero en Grupo

Springfield, MO • Remote

$15.25 - $19.50/hr

Part-time

Posted 20 days ago

Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills
Preferred Skills
  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy

Apply