... Remote Position Overview Diverse Agile Solutions (DAS) is seeking a highly skilled Salesforce Marketing Cloud Developer / Email Marketing Specialist to support enterprise digital marketing and ...
... Remote Position Overview Diverse Agile Solutions (DAS) is seeking a highly skilled Salesforce Marketing Cloud Developer / Email Marketing Specialist to support enterprise digital marketing and ...
Education Program Coordinator (Remote)
Forest Hill, MD · On-site +1
$55K - $65K/yr
Director of Education and Executive Director Support: Assist and support in various capacities ... email marketing platforms, webinar tools, and content creation software is required. Experience ...
Education Program Coordinator (Remote)
Forest Hill, MD · On-site +1
$55K - $65K/yr
Director of Education and Executive Director Support: Assist and support in various capacities ... email marketing platforms, webinar tools, and content creation software is required. Experience ...
Remote Hotel Reservations Specialist | Customer Support
Baltimore, MD · On-site +1
$45K - $65K/yr
... to assist guests with hotel reservations, itinerary coordination, and high-level client support ... email, or chat Research properties and destination amenities to match client needs Maintain ...
Remote Hotel Reservations Specialist | Customer Support
Baltimore, MD · On-site +1
$45K - $65K/yr
... to assist guests with hotel reservations, itinerary coordination, and high-level client support ... email, or chat Research properties and destination amenities to match client needs Maintain ...
Remote Hotel Reservations Specialist | Customer Support
Baltimore, MD · Remote
$45K - $65K/yr
... to assist guests with hotel reservations, itinerary coordination, and high-level client support ... email, or chat Research properties and destination amenities to match client needs Maintain ...
Remote Hotel Reservations Specialist | Customer Support
Baltimore, MD · Remote
$45K - $65K/yr
... to assist guests with hotel reservations, itinerary coordination, and high-level client support ... email, or chat Research properties and destination amenities to match client needs Maintain ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Help Desk Tier I Specialist - Remote after 8 weeks of training
Silver Spring, MD · On-site +1
$18 - $20/hr
Provide technical support via phone, email, chat, and remote support tools * Utilize BeyondTrust Remote Support software to assist users remotely * Troubleshoot PC and Mac hardware, operating systems ...
Executive Assistant (Remote)
Columbia, MD · Remote
$50K - $60K/yr
... support our C-Suite. This role is critical to keeping the executive team focused, organized, and ... Monitor email communications and assist with drafting, organizing, and responding as appropriate
Executive Assistant (Remote)
Columbia, MD · Remote
$50K - $60K/yr
... support our C-Suite. This role is critical to keeping the executive team focused, organized, and ... Monitor email communications and assist with drafting, organizing, and responding as appropriate
Communicate with prospective and existing clients by phone, email, text message, and virtual ... Identify customer needs and assist in recommending appropriate solutions. * Follow up with ...
New
Quick apply
Communicate with prospective and existing clients by phone, email, text message, and virtual ... Identify customer needs and assist in recommending appropriate solutions. * Follow up with ...
New
Entry-Level Travel Booking Assistant | Fully Remote
Baltimore, MD · Remote
$50K - $65K/yr
Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients with ... clients via phone, email, and messaging Maintain accurate reservation records and client ...
Entry-Level Travel Booking Assistant | Fully Remote
Baltimore, MD · Remote
$50K - $65K/yr
Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients with ... clients via phone, email, and messaging Maintain accurate reservation records and client ...
Entry-Level Travel Booking Assistant | Fully Remote
Baltimore, MD · On-site +1
$50K - $65K/yr
Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients with ... clients via phone, email, and messaging Maintain accurate reservation records and client ...
Entry-Level Travel Booking Assistant | Fully Remote
Baltimore, MD · On-site +1
$50K - $65K/yr
Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients with ... clients via phone, email, and messaging Maintain accurate reservation records and client ...
Remote work environment After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from 240-301-1401 after applying. *NOTE: Equal ...
Remote work environment After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from 240-301-1401 after applying. *NOTE: Equal ...
Remote work environment After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from Terra after applying. *NOTE: Equal ...
Remote work environment After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from Terra after applying. *NOTE: Equal ...
Production Support Specialist - Tier 1 (Remote)
Columbia, MD · On-site +1
$17.25 - $23.25/hr
Provide customer support and technical issue resolution via email, phone, and Defect tracking ... Escalate issues as needed * Assist in generating training materials and customer facing ...
Production Support Specialist - Tier 1 (Remote)
Columbia, MD · On-site +1
$17.25 - $23.25/hr
Provide customer support and technical issue resolution via email, phone, and Defect tracking ... Escalate issues as needed * Assist in generating training materials and customer facing ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... based AI assistants, and automation tools, as part of their everyday work while maintaining ...
Remote | Travel Customer Representative
Baltimore, MD · Remote
$40K - $65K/yr
In this role, you will assist clients with their travel needs, provide excellent service, and ... email, and online platforms Research, prepare, and present travel options that align with client ...
Remote | Travel Customer Representative
Baltimore, MD · Remote
$40K - $65K/yr
In this role, you will assist clients with their travel needs, provide excellent service, and ... email, and online platforms Research, prepare, and present travel options that align with client ...
Remote | Travel Customer Representative
Baltimore, MD · On-site +1
$40K - $65K/yr
In this role, you will assist clients with their travel needs, provide excellent service, and ... email, and online platforms Research, prepare, and present travel options that align with client ...
Remote | Travel Customer Representative
Baltimore, MD · On-site +1
$40K - $65K/yr
In this role, you will assist clients with their travel needs, provide excellent service, and ... email, and online platforms Research, prepare, and present travel options that align with client ...
... email, phone, and messaging channels with professionalism. • Assist clients with itinerary ... Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training ...
... email, phone, and messaging channels with professionalism. • Assist clients with itinerary ... Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training ...
Remote Email Support Assistant information
What is the difference between Remote Email Support Assistant vs Customer Service Representative?
| Aspect | Remote Email Support Assistant | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional customer service training |
| Work Environment | Remote, home-based | Remote or in-office, depending on employer |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across various industries including retail, telecom, and finance |
| Job Focus | Handling email inquiries, providing support via email | Handling customer inquiries via phone, email, or chat |
The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.
What are popular job titles related to Remote Email Support Assistant jobs in Maryland?
For Remote Email Support Assistant jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Remote Email Support Assistant jobs in Maryland look for?
The top searched job categories for Remote Email Support Assistant jobs in Maryland are:
What cities in Maryland are hiring for Remote Email Support Assistant jobs?
Cities in Maryland with the most Remote Email Support Assistant job openings:
Salesforce Marketing Cloud Developer / Email Marketing Specialist
College Park, MD • Remote
$50/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Description: Salesforce Marketing Cloud Developer / Email Marketing Specialist
Position Title
Salesforce Marketing Cloud Developer / Email Marketing Specialist
Location - Remote
Position Overview
Diverse Agile Solutions (DAS) is seeking a highly skilled Salesforce Marketing Cloud Developer / Email Marketing Specialist to support enterprise digital marketing and customer engagement initiatives. The ideal candidate will have hands-on experience designing, developing, executing, and optimizing email marketing campaigns within Salesforce Marketing Cloud environments.
This role requires strong technical expertise in Email Studio, Journey Builder, Automation Studio, AMPscript, HTML/CSS, and campaign analytics. The successful candidate will collaborate with cross-functional teams to deliver responsive, data-driven marketing solutions that improve customer engagement and campaign performance.
Key Responsibilities
- Design, develop, execute, and maintain email marketing campaigns using Salesforce Marketing Cloud
- Build and manage campaigns utilizing:
- Email Studio
- Journey Builder
- Automation Studio
- Content Builder
- Contact Builder
- Triggered Sends
- Data Extensions
- Develop responsive email templates and dynamic content using HTML, CSS, AMPscript, and JavaScript
- Create and manage automated workflows including:
- Data Extract
- Filter Activities
- Import Activities
- Transfer File Activities
- Refresh Group
- SQL Query Activities
- Wait Activities
- Send Email Activities
- Perform email QA testing to validate rendering, functionality, and deliverability across devices and email clients using tools such as Litmus and Return Path
- Support audience segmentation and large-scale data management initiatives
- Develop landing pages and microsites to support digital campaigns
- Conduct A/B testing and multivariate testing to optimize campaign performance
- Analyze email reporting and campaign metrics and recommend improvements for future marketing initiatives
- Gather business requirements and provide end-user support and documentation
- Collaborate with business stakeholders, developers, designers, and marketing teams to deliver scalable digital solutions
- Utilize Google Analytics and reporting tools to track campaign effectiveness and user engagement
Required Qualifications
- Experience working with Salesforce Marketing Cloud platform components including:
- Email Studio
- Journey Builder
- Automation Studio
- Content Builder
- Contact Builder
- Strong experience developing dynamic email content using AMPscript, HTML, CSS, and JavaScript
- Experience creating responsive email templates and landing pages
- Experience with email QA testing and deliverability validation tools such as Litmus and Return Path
- Experience with audience segmentation and large datasets
- Experience creating user-initiated and triggered automations in Automation Studio
- Experience supporting business users, gathering requirements, and documenting solutions
- Experience optimizing campaigns through A/B and multivariate testing
- Experience with front-end technologies including HTML, CSS, JavaScript, jQuery, and AngularJS
- Experience with campaign analytics and reporting
- Google Analytics experience required
Preferred Qualifications
- Experience working with SQL Queries and Data Extensions
- Experience developing microsites and marketing landing pages
- Experience working in Agile development environments
- Strong communication and collaboration skills
Certifications
One of the following certifications is required:
- Salesforce Certified Marketing Cloud Consultant
OR - Salesforce Certified Marketing Cloud Email Specialist
Education
- Bachelor’s Degree preferred
- UMGC or USM prior experience preferred
Why Join DAS?
At Diverse Agile Solutions, we deliver innovative technology and digital transformation solutions that support mission-critical operations for government and enterprise clients. Our team values collaboration, technical excellence, innovation, and continuous learning.
If you are passionate about marketing technology, customer engagement, and building scalable digital experiences, we encourage you to apply.