ZipRecruiter

Log In

2

Remote Email Security Jobs in Ohio (NOW HIRING)

Hocking College

Call Center Analyst

Grove City, OH · Remote

$50K/yr

Conduct quality monitoring of interactions (calls, emails, and chats), providing insights, coaching ... to company security protocols. Employees must ensure their remote environment supports safe ...

Hocking College

Call Center Analyst

Lancaster, OH · Remote

$50K/yr

Conduct quality monitoring of interactions (calls, emails, and chats), providing insights, coaching ... to company security protocols. Employees must ensure their remote environment supports safe ...

Wing Assistant

Content Writer (US)

Columbus, OH · Remote

$3.7K/wk

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... Performance Incentives Job Security and Stability Paid Training Inclusive Culture Upskilling ...

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · Remote

$2.4K/wk

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify ...

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify ...

Wing Assistant

Graphic Designer (US)

Columbus, OH · On-site +1

Graphic Designer (Remote) Wing is on the exciting mission of redefining the future of work for ... media posts, and emails. 2. Upload graphic content & manage publishing schedule. 3. Gather ...

Wing Assistant

Content Writer (US)

Columbus, OH · On-site +1

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... email newsletters, ads, brochures, white papers, case studies, etc. 2. Upload written content ...

Wing Assistant

Lead Generation Specialist (US)

Columbus, OH · On-site +1

$2.4K - $3.5K/mo

Lead Generation Specialist (Remote) Wing is on the exciting mission of redefining the future of ... Google Calendar) • Excellent phone, email, and instant messaging communication skills • Tech ...

next page

Showing results 1-20

All JobsRemote Email Security JobsRemote Email Security Jobs in Ohio

Remote Email Security information

What are the key skills and qualifications needed to thrive as a Remote Email Security Specialist, and why are they important?

To thrive as a Remote Email Security Specialist, you need expertise in cybersecurity principles, email threat detection, and knowledge of email protocols, often supported by a degree in information security or related certifications like CompTIA Security+ or Certified Email Security Specialist (CESS). Familiarity with security information and event management (SIEM) tools, email filtering systems, and platforms like Microsoft 365 Security or Proofpoint is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you identify threats and educate users remotely. These skills are essential to proactively defend organizations against phishing, malware, and data breaches targeting email systems.

What are remote email security jobs?

Remote email security jobs involve protecting an organization's email systems from threats such as phishing, malware, and unauthorized access, all while working from a remote location. Professionals in these roles monitor email traffic, configure security protocols, respond to incidents, and educate users on best practices. These positions are crucial for maintaining the confidentiality and integrity of company communications, especially as more employees work remotely. Depending on the employer, tasks might include deploying email security solutions, performing threat analysis, and ensuring compliance with data protection regulations.

What are some common challenges faced by professionals in Remote Email Security roles, and how can they be addressed?

Professionals working in Remote Email Security often face challenges such as staying updated on constantly evolving phishing tactics and ensuring secure email access across diverse devices and networks. Collaborating effectively with IT and user support teams, while working remotely, can also be a hurdle. To address these challenges, regular training, leveraging threat intelligence platforms, and maintaining clear communication channels with colleagues are essential. Automation tools and cloud-based security solutions can further enhance efficiency and response time.

What is the difference between Remote Email Security vs Remote Network Security?

AspectRemote Email SecurityRemote Network Security
CredentialsCertifications like CompTIA Security+, CISSP, CEHCertifications like CompTIA Security+, CISSP, CEH
Work EnvironmentManaging email systems, threat detection, and filtering remotelyMonitoring and protecting network infrastructure remotely
Industry UsageIT security, cybersecurity firms, organizations with email security needsIT security, network administration, cybersecurity firms
Search & Comparison IntentYesYes

Remote Email Security and Remote Network Security roles share similar credentials and work environments, focusing on cybersecurity. However, Remote Email Security specializes in protecting email systems from threats, while Remote Network Security focuses on safeguarding entire network infrastructure. Both are vital in cybersecurity strategies and often searched together by organizations seeking comprehensive security solutions.

What are the most commonly searched types of Email Security jobs in Ohio? The most popular types of Email Security jobs in Ohio are:
What are popular job titles related to Remote Email Security jobs in Ohio? For Remote Email Security jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Email Security jobs in Ohio look for? The top searched job categories for Remote Email Security jobs in Ohio are:
What cities in Ohio are hiring for Remote Email Security jobs? Cities in Ohio with the most Remote Email Security job openings:
Remote Email Security jobs near you
Customer Service Representative - Remote

Customer Service Representative - Remote

VIPdesk Connect

Akron, OH • Remote

$18/hr

Temporary

Posted 5 days ago

Key responsibilities

  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.

  • Answer questions about product information, order placement, order and delivery status, product returns, policies, and provide website navigation, troubleshooting assistance, and handle escalated issues.

  • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions.

Job description

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering "more human" customer service. Our core values are central to how we do business. That's why we have partnered with some of the world's best iconic brands to provide an elevated customer experience. 
 
Our  Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. 
 
This work-from-home position is a full-time Seasonal role through mid to late October. 
What You'll Do
  • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
  • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
  • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
  • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
  • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
  • Share insights on emerging customer trends and recommend process improvements.
  • Attend training and participate in cross-training opportunities to enhance skills and knowledge.
  • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
  • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.
What We're Looking For
  • At least a year of customer service experience
  • High school diploma or GED
  • Proficiency with Microsoft Office suite of applications; must be technically savvy
  • Effective communication skills, both written and verbal
  • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
  • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
  • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
  • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
  • While this is a work-from-home opportunity, you must currently reside in one of these states:  AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI
Preferred Qualification
  • Experience in a fast-paced call center environment
  • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired
  • Previous remote work experience
  • Experience in the bridal, formalwear, or wedding industry
$18 - $18 an hour
Rate for the Customer Service Representative, Level : $18 per hour
 
$300 Sign-On Bonus
Who We Are      
 
At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer's love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It's why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.     
 
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company's achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.     
 
VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply