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Remote Email Customer Service Jobs in Paramus, NJ

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness ... Key Responsibilities Respond to inbound phone calls, emails and online inquiries from members or ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Jobs for Humanity

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

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How much do remote email customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote email customer service in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a Remote Email Customer Service job?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Email Customer Service position, and why are they important?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What does a typical workday look like for a Remote Email Customer Service representative?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.
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Remote Email Customer Service jobs near you

ONLINE CUSTOMER SERVICE ASSISTANT

CPJ Recruitment

Manhattan, NY • Remote

$75 - $150/hr

Other

Posted 26 days ago

Job description

About the job ONLINE CUSTOMER SERVICE ASSISTANT
DESCRIPTION

  • Actively seeking skilled candidates who can work remotely NationWide
We are seeking a Remote Customer Service Reps to work from home. Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email acting as a liaison to the Processing Department team. Our free training program is conducted via webinar for approximately four to six days.
ABILITIES
  • You care about what you are doing
  • You are comfortable asking questions
  • You exhibit personal accountability
  • You have a keen attention to detail
  • You are resourceful and a problem-solver
  • You are self-motivated and eager to learn
  • You are a team player
COMPENSATION
  • $75-$150 (per 1 hour session)
  • $300-$750 (multi-session studies)
JOB REQUIREMENTS
  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and/or oral instructions.
  • Complete written survey provided for each panel.
ENTRY LEVEL ABILITIES
  • Solid outgoing personality with remarkable interaction abilities and great work ethic.
  • Knowledge with home computers and have at least an ordinary working level typing ability.
  • Outstanding time management as well as administrative abilities with a keen attention to detail.
  • Various other Requirements: This is an online work from home position, so you will be required to have the following:
  • Legitimate high-speed net access.
  • Full-time & Part-time telemarketing position jobs.

We invite you to apply if you are the kind of person that is self-motivated and also comfortable working on your very own at home, take pleasure in such job as e-mail customer service, data entry and review products, then you are the person we are looking for.
PERKS AND BENEFITSIn addition to our unique culture and talented team. You'll have access to the following benefits.Laptop - Get your best work done with a new Apple computer.Health Benefit - We offer great health benefit options for all full-time team members.Competitive Salary - Our Salary formula is based on your level of experience and location.Stock Options - You'll have access to Stock Options in a fast-growing company.Remote Friendly - You'll work where you feel most creative. We're a fully remote team.Flexible Leave - Flexible leave policy including additional days off for your birthday, work anniversary, and US Public Holidays.FREE TRAINING PROVIDED!
NO EXPERIENCE REQUIRED

Apply