Rockville, MD · On-site +1
... Veterans by phone and email Ability to work well in a remote team environment Minimum ... email/CRM platforms Effective communicator, comfortable using a range of communication tools ...
Quick apply
Rockville, MD · On-site +1
... Veterans by phone and email Ability to work well in a remote team environment Minimum ... email/CRM platforms Effective communicator, comfortable using a range of communication tools ...
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
Rockville, MD · Remote
$15.75 - $20/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Rockville, MD · Remote
$15.75 - $20/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Frederick, MD · Remote
$15.50 - $19.50/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Frederick, MD · Remote
$15.50 - $19.50/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Gaithersburg, MD · Remote
$16.75 - $21/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Gaithersburg, MD · Remote
$16.75 - $21/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Hagerstown, MD · Remote
$15.25 - $19.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Hagerstown, MD · Remote
$15.25 - $19.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Leesburg, VA · Remote
$15.75 - $19.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Leesburg, VA · Remote
$15.75 - $19.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Germantown, MD · Remote
$15.75 - $19.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Germantown, MD · Remote
$15.75 - $19.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Clarksburg, MD · On-site +1
$18.50 - $24.25/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Clarksburg, MD · On-site +1
$18.50 - $24.25/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Hagerstown, MD · On-site +1
$17.75 - $23.25/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Hagerstown, MD · On-site +1
$17.75 - $23.25/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... service-oriented environment. Responsibilities * Respond to customer inquiries via phone, email ...
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... service-oriented environment. Responsibilities * Respond to customer inquiries via phone, email ...
Frederick, MD · Remote
$20K - $40K/yr
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... service-oriented environment. Responsibilities * Respond to customer inquiries via phone, email ...
Quick apply
Frederick, MD · Remote
$20K - $40K/yr
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... service-oriented environment. Responsibilities * Respond to customer inquiries via phone, email ...
Rockville, MD · Remote
$70 - $80/hr
Hybrid 3 days onsite / 2 days remote in either Rockville, MD or Tysons Corner, VA Our client seeks ... Hands-on experience with AWS services (IAM, CloudTrail, GuardDuty, Security Hub, configuration ...
Quick apply
Rockville, MD · Remote
$70 - $80/hr
Hybrid 3 days onsite / 2 days remote in either Rockville, MD or Tysons Corner, VA Our client seeks ... Hands-on experience with AWS services (IAM, CloudTrail, GuardDuty, Security Hub, configuration ...
Dulles, VA · On-site +1
$24 - $28/hr
... exceptional customer support and service. Immediate opportunity for experienced smart home ... Communicate with clients via phone and email to troubleshoot service concerns with audio/video ...
Dulles, VA · On-site +1
$24 - $28/hr
... exceptional customer support and service. Immediate opportunity for experienced smart home ... Communicate with clients via phone and email to troubleshoot service concerns with audio/video ...
Customer service, sales, or client-facing experience is helpful but not required Why Choose Us? * Remote Environment: Engage and support customers remotely * Flexible Scheduling: Organize your ...
Customer service, sales, or client-facing experience is helpful but not required Why Choose Us? * Remote Environment: Engage and support customers remotely * Flexible Scheduling: Organize your ...
$9.80 - $11.34
2% of jobs
$11.34 - $12.88
4% of jobs
$12.88 - $14.43
11% of jobs
$15.28 is the 25th percentile. Wages below this are outliers.
$14.43 - $15.97
15% of jobs
The median wage is $17.39 / hr.
$15.97 - $17.51
20% of jobs
$17.51 - $19.06
15% of jobs
$20.12 is the 75th percentile. Wages above this are outliers.
$19.06 - $20.60
13% of jobs
$20.60 - $22.14
7% of jobs
$22.14 - $23.68
6% of jobs
$23.68 - $25.23
4% of jobs
$25.23 - $26.77
3% of jobs
$9
$18
$26
A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.
A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.
To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.
For Remote Email Customer Service jobs in Frederick, MD, the most frequently searched job titles are:
The top searched job categories for Remote Email Customer Service jobs in Frederick, MD are:
Cities near Frederick, MD with the most Remote Email Customer Service job openings:
Position Overview
An internship with Move United provides the opportunity to gain knowledge and professional experience in nonprofit management, membership operations, and adaptive sports programming while helping Move United lead a movement so that no one is left on the sidelines, and everyone gets in the game.
The Member Services Intern will support the day-to-day operations of the Member Services department, gaining hands-on experience in member engagement, onboarding, communications, and program coordination. This role also supports the Warfighters program, giving the intern exposure to grant compliance, Veteran-focused programming, and event coordination for Warfighters across the country.
Job Duties/Responsibilities
Member Services
Manage and respond to membership-related inquiries, providing support by email and phone to individuals and organizations
Support the onboarding process for new individual and group members
Assist with engagement strategies, including resource building, Member Huddles (virtual communities), online forums, and webinars
Update member organization listings on the Move United website
Help maintain accurate member records across Salesforce, including data input and analysis
Veteran Programs (Warfighters)
Support the onboarding of Warfighters by processing Warfighter applications
Assist with tracking grant deliverables and maintaining records to support program delivery and compliance
Develop and distribute the monthly Warfighters newsletter and calendar of events
Manage and respond to Warfighters-related inquiries, providing support by email and phone
Support planning for the Winter Warfighters Calendar
Help facilitate the PING golf program for Veterans
Help support The Hartford Ski Spectacular Warfighter Learn to Ski/Snowboard Program
Internship Period
September - December, (dates to be confirmed by Member Services)
Other periods may be available upon request (please inquire).
Hours
30-40 hours/week during the following time block: Monday-Friday 9:00 am – 5:00 pm EST. Flexible hours to accommodate differing time zones are available.
This internship is remote. A hybrid work environment is available for individuals who can work from the Rockville, MD HQ office.
Compensation
$50 stipend per day
Adaptive sports training and education
Continuing Education Unit (CEU) credits available upon request
Intern Qualities
Self-motivated
Takes initiative
Flexible and adaptable to change
Organized with strong multi-tasking abilities
Comfortable communicating with members, and Veterans by phone and email
Ability to work well in a remote team environment
Minimum Qualifications
Background in the field, including formal education or equivalent experience (Preferred)
Technologically proficient with experience using Microsoft 365 (Word, Excel, PowerPoint) and email/CRM platforms
Effective communicator, comfortable using a range of communication tools
Authorized to work in the U.S. and able to pass a background screening
Accepted Interns Will Be Required To
Complete any training required for the internship
Maintain weekly meetings with the supervisor
Participate in a mid- and end-of-internship review
Be responsible for completing the necessary paperwork, if seeking college credit
Sourced by ZipRecruiter
Non-profits
11 - 50 Employees
Rockville, MD, US
1967
