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Remote Email Chat Support Jobs in Wallingford, CT

Aflac Incorporated

Claims Support Coord

Windsor, CT · On-site +1

$35K - $45K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Maintains ownership of client specific email box to ensure timely processing of incoming mail and ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Wallingford, CT

Remote Email Chat Support information

See Wallingford, CT salary details

$14

$26

$44

How much do remote email chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote email chat support in Wallingford, CT is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.46 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Wallingford, CT?

For Remote Email Chat Support jobs in Wallingford, CT, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Wallingford, CT look for?

The top searched job categories for Remote Email Chat Support jobs in Wallingford, CT are:

What cities near Wallingford, CT are hiring for Remote Email Chat Support jobs?

Cities near Wallingford, CT with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Wallingford, CT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,327 per year, or $26.1 per hour.

Remote Inside Sales Representative

ForgeFit

Hartford, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 hours ago

Job description

Job Title: Remote Inside Sales RepresentativeCompany: ForgeFit
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
  • Handle inbound sales inquiries and proactively reach out to warm leads
  • Conduct virtual consultations with prospects via phone, video, and email
  • Educate potential customers on ForgeFit's product offerings and value
  • Build and manage a pipeline of opportunities using CRM tools
  • Follow up consistently to nurture relationships and close sales
  • Collaborate with fulfillment and support teams to ensure a seamless client experience
  • Meet or exceed monthly sales goals and performance targets

What We're Looking For
  • 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
  • Strong communication and relationship-building skills
  • Comfortable with outbound outreach and closing sales virtually
  • Self-motivated, goal-oriented, and highly organized
  • Passion for fitness or knowledge of gym equipment is a bonus

What We Offer
  • Competitive base pay + commission (uncapped earning potential)
  • Comprehensive benefits including medical, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Comprehensive onboarding and ongoing product training
  • Opportunities for professional development and advancement
  • A chance to represent a brand that delivers real value to its customers

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply