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Remote Email Chat Support Jobs in Springfield, VA

Maximus

IT Business Analyst

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... email, and chat. - Tools: - Use JIRA for ticket management to thoroughly document all service ... and supports training team members and clients - Conduct research and analysis on project ...

WP Buffs

WordPress Support Developer

Washington, DC · On-site +1

$22/hr

Managing support tickets * Site edits within WordPress * Plugin, theme and core updates * Security ... Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any ...

WP Buffs

WordPress Support Developer

Washington, DC · Remote

$22/hr

Managing support tickets * Site edits within WordPress * Plugin, theme and core updates * Security ... Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any ...

YO AI Labs

Personal Assistant - Remote

Washington, DC · Remote

$25 - $40/hr

... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...

ICF

Senior Program Manager (Enterprise Platforms)

Reston, VA · Remote

$120K - $121K/yr

... supporting voice, chat, email, SMS, self-service, and digital engagement channels. The Program ... Job Location Remote work within the United States is authorized. Must support US Eastern time zone ...

Addison Group

Member Care Associate

Washington, DC · Remote

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Respond to member inquiries through phone, email, and live chat in a timely and professional manner ... Support special projects and additional administrative duties as assigned. Qualifications: * 1-3 ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Showing results 41-60

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Springfield, VA

Remote Email Chat Support information

See Springfield, VA salary details

$15

$27

$46

How much do remote email chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote email chat support in Springfield, VA is $27.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.62 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Springfield, VA look for?

The top searched job categories for Remote Email Chat Support jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Email Chat Support jobs?

Cities near Springfield, VA with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Springfield, VA as of August 2026, with employment types broken down into 89% Full Time, 5% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,592 per year, or $27.2 per hour.

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

American Logistics Authority

Germantown, MD • On-site, Remote

$1.8K - $3.5K/wk

Full-time

Re-posted 22 days ago

Job description

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role:
We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
  • Communicate with drivers and clients to provide updates on loads
  • Manage shipment schedules and ensure on-time delivery
  • Track, organize, and record shipment information accurately
  • Deliver excellent customer service to carriers and clients
  • Collaborate with a professional virtual operations team

Qualifications:
  • Excellent communication and organization skills
  • Comfortable using basic computer tools (email, spreadsheets, chat apps)
  • Self-motivated with strong attention to detail
  • No prior logistics experience required

Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
  • 100% remote work
  • Flexible hours
  • Career growth opportunities in the logistics industry
  • Supportive virtual team environment

How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.

Apply