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Remote Email Chat Support Jobs in Springfield, PA

Wellworks For You

Customer Support Specialist

Frazer, PA · Remote

$38K - $40K/yr

Variety, not monotony - you'll juggle phone, chat, email, and meaningful administrative work, so no ... Fully remote position - home internet required * Professional office-style environment using ...

circa

Regional Specification Manager

New York, NY · Remote

$100K - $111K/yr

... support to them and the specification and commercial marketplace. * Manage the lifecycle of ... email, chat and phone Compensation Range: $100,000 - $111,000 #LI-Remote

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zeitview

Customer Support Coordinator

Barrington, NJ · Remote

$18 - $22.75/hr

This is a 100% remote role About US Zeitview is the leading intelligent aerial imaging company for ... Experience supporting customers via email, live chat, phone, and video conferencing. * Excellent ...

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Remote Email Chat Support information

See Springfield, PA salary details

$13

$24

$42

How much do remote email chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote email chat support in Springfield, PA is $24.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Springfield, PA look for? The top searched job categories for Remote Email Chat Support jobs in Springfield, PA are:
What cities near Springfield, PA are hiring for Remote Email Chat Support jobs? Cities near Springfield, PA with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Remote Customer Support Rep - $60-$80k (Wealth Tech)

Remote Customer Support Rep - $60-$80k (Wealth Tech)

Cybercoders

Philadelphia, PA • Remote

$60 - $80K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Support Rep - $60-$80k (Wealth Tech)
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k+ Benefits, 401k
Requirements: SaaS Customer Support
We offer an intuitive web-based CRM for financial advisors.
We're thrilled to announce we just closed $200MM in funding, and are doing some big things!
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a  Remote Customer Support Rep with experience in the following:
 
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video

You will be the first point of contact when our  customers are having issues.
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
What You Will Be Doing
  • Lead complex onboarding and/or integrations
  • Assist with product configurations with multiple stakeholders and teams
  • Troubleshoot and resolve technical issues
What You Need for this Position
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video
What's In It for You
  • $60k- $80k + Benefits, 401k
  • Permanently remote
  • Vacation/PTO
  • Medical
  • Dental
  • Vision
  • Bonus
  • 401k
 
So, if you are a REMOTE Customer Support Rep, please apply today!
 
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
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About CyberCoders

Sourced by ZipRecruiter

CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

Social media

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