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Remote Email Chat Support Jobs in Marion, AR (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Marion, AR

Remote Email Chat Support information

See Marion, AR salary details

$12

$22

$39

How much do remote email chat support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote email chat support in Marion, AR is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.95 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What job categories do people searching Remote Email Chat Support jobs in Marion, AR look for?

The top searched job categories for Remote Email Chat Support jobs in Marion, AR are:

What cities near Marion, AR are hiring for Remote Email Chat Support jobs?

Cities near Marion, AR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Marion, AR as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,644 per year, or $22.9 per hour.

Associate II - ECC Enterprise Support Bilingual-Spanish(Remote in USA)

Memphis, TN • On-site, Remote

American Lebanese Syrian Associated Charities
1 - 10 employees
Learn more about American Lebanese Syrian Associated Charitiesexternal

$14 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

At ALSAC you do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
At ALSAC, the fundraising and awareness organization for St. Jude Children's Research Hospital, every conversation has the power to change a life. As an Associate II - Enterprise Support, you'll be the voice and heart of St. Jude-building meaningful relationships with donors, volunteers, and supporters across the country. Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children's lives and finding cures for childhood cancer and other life-threatening diseases.
This position will be from 11:30am - 8:00pm
What You'll Do
  • Be a Relationship Builder: Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation.
  • Drive Fundraising Success: Support and coach individuals and teams through their fundraising journeys-helping them set goals, stay motivated, and celebrate milestones.
  • Deliver Exceptional Service: Use your problem-solving and communication skills to resolve issues, answer questions, and ensure a seamless donor experience.
  • Champion the Mission: Educate supporters about St. Jude's impact and inspire deeper engagement through events, campaigns, and giving opportunities.
  • Engage Spanish-Speaking Communities: Provide culturally relevant support and communication in Spanish to donors and volunteers, ensuring inclusivity and accessibility across all engagement efforts.
  • Spot Trends & Share Insights: Monitor feedback, identify opportunities for improvement, and help shape the future of donor engagement.
  • Stay Agile: Thrive in a fast-paced environment that may include evenings, weekends, and peak fundraising seasons.

Job Requirements:
  • A passion for people and purpose.
  • 1+ year of experience in customer service, sales, or call center environments.
  • Fluency in both English and Spanish (spoken and written) required.
  • Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media).
  • Strong multitasking, time management, and organizational skills.
  • Comfort with technology, including Microsoft Office, CRM systems, and social media tools.
  • Ability to work independently and as part of a mission-driven team.
  • High school diploma or equivalent required.
Benefits & Perks
The following Benefits & Perks apply toFull-Time Roles Only
We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

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