2

Remote Email Chat Support Jobs in Derby, CT (NOW HIRING)

Showing results 21-40

Remote Email Chat Support information

See Derby, CT salary details

$14

$26

$44

How much do remote email chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote email chat support in Derby, CT is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.46 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What job categories do people searching Remote Email Chat Support jobs in Derby, CT look for?

The top searched job categories for Remote Email Chat Support jobs in Derby, CT are:

What cities near Derby, CT are hiring for Remote Email Chat Support jobs?

Cities near Derby, CT with the most Remote Email Chat Support job openings:

Infographic showing various Remote Email Chat Support job openings in Derby, CT as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,345 per year, or $26.1 per hour.

Licensed Clinical Social Worker (LCSW) - Remote Position at Gotham Enterprises Ltd

Company Confidential

West Haven, CT โ€ข Remote

$90K - $104K/yr

Full-time

Posted 2 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) for a full-time remote position. This role is pivotal in delivering high-quality mental health care to individuals in our detox center, ensuring they receive the support and guidance they need to navigate their recovery journey. With an annual salary ranging from $90,000 to $104,000, this position offers a competitive compensation package along with various benefits.

About the Organization

Gotham Enterprises Ltd is a leading provider of mental health and substance abuse treatment services, known for our commitment to patient-centered care. Our organization embraces an evidence-based approach, striving to foster a safe and supportive environment that promotes recovery and well-being. We understand the critical role that licensed professionals play in fostering resilience and healing in those we serve, and we are committed to supporting our clinicians in their professional journey.

Work Environment

This position is fully remote, allowing you to conduct sessions from the comfort of your home in West Haven, Connecticut. Our flexible work environment offers you the autonomy to set your schedule, providing the opportunity to balance your personal and professional life effectively. We leverage technology, including secure video conferencing tools, to deliver services in a safe and effective manner.

Key Responsibilities

As a Licensed Clinical Social Worker, you will be responsible for delivering therapeutic interventions and assessments to stable, low-acuity adults. Your key responsibilities will include:

  • Providing ethical and compassionate individual counseling sessions primarily conducted via video chat.
  • Continuously assessing clients' treatment needs to ensure the effectiveness of therapeutic interventions.
  • Developing and monitoring personalized treatment plans that focus on recovery and solution-based approaches.
  • Working collaboratively with clients to help them cultivate essential coping mechanisms, problem-solving skills, and effective communication abilities.
  • Documenting progress and interventions in client records efficiently using our user-friendly counselor portal, which minimizes administrative burdens.
Patient Population / Client Focus

Your role will primarily involve working with adults who are in various stages of recovery in our detox center. These clients often come from diverse backgrounds and face a range of challenges. Your expertise and support will be instrumental in helping them develop the skills and resilience needed to overcome obstacles and achieve lasting recovery.

Qualifications

To be considered for this position, candidates must possess the following qualifications:

  • A Master's degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A valid and current state license to practice psychotherapy, specifically as a Licensed Clinical Social Worker (LCSW).
  • Independently licensed to practice without supervision, with no history of disciplinary actions.
  • Strong interpersonal skills and a compassionate nature to connect effectively with clients.
  • Proficient computer skills, with the ability to navigate our counselor portal and telehealth platforms.
  • Access to stable and high-speed Wi-Fi to conduct remote sessions seamlessly.
Preferred Experience

While not mandatory, the following experiences would enhance your application and fit for this role:

  • Prior experience working with individuals struggling with substance use or behavioral health disorders.
  • Experience providing services in a remote or telehealth setting.
  • Familiarity with evidence-based treatment methodologies specific to addiction and mental health.
Compensation and Benefits

We value our team members and offer a robust compensation and benefits package that includes:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit for timely and reliable paycheck delivery.
  • A competitive salary ranging from $90,000 to $104,000 per year, based on your experience and hours worked.
  • Monthly healthcare stipend for full-time counselors, ensuring your well-being is a priority.
  • Comprehensive resources and tools to assist you in focusing on your clients without getting bogged down by paperwork.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to the professional development of our staff. As a Social Worker within our organization, there will be ample opportunities for career advancement through continued education, specialization, and dedicated mentorship programs. We believe in fostering your growth and supporting your journey towards achieving your professional goals.

Why Join Our Team

Joining Gotham Enterprises Ltd means being part of a progressive and supportive team dedicated to making a difference in the lives of others. With our flexible scheduling, personalized caseload management, and focus on minimal administrative burdens, you can dedicate your energy towards what you loveโ€”helping others achieve recovery. Our commitment to providing a nurturing workplace culture makes it an ideal environment for passionate professionals to thrive.

Application Information

Ready to take the next step in your career? We invite qualified candidates to submit their resume and application today! Please indicate your current license and license state in your application so that we can process it efficiently. Onboarding for this role can take as little as three days, allowing you to start making a difference soon!