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Remote Email Chat Support Jobs in Dallas, GA (NOW HIRING)

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dallas, GA · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Email Chat Support information

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How much do remote email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote email chat support in Dallas, GA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.62 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Dallas, GA look for?

The top searched job categories for Remote Email Chat Support jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Remote Email Chat Support jobs?

Cities near Dallas, GA with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you

Remote Client & Booking Coordinator

Destination Careers

Atlanta, GA • On-site, Remote

$50K - $70K/yr

Full-time

Re-posted 10 days ago

Job description

Remote Client & Booking Coordinator
Location: Remote (United States)
Company: Destination Knot
About Destination Knot:
Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Position Overview:
The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.
This is a support-based role centered on communication, organization, and follow-through.
Key Responsibilities:
Assist clients with booking requests, scheduling, and reservation coordination
Communicate with clients via email, phone, and messaging platforms to provide updates and support
Accurately enter, update, and maintain client information and booking details
Coordinate timelines, confirmations, and service documentation
Provide general client support and respond to inquiries in a timely, professional manner
Follow established processes and internal guidelines to ensure accuracy and consistency
Collaborate with internal teams to support client needs and workflow efficiency
Qualifications & Skills:
Strong communication and customer service skills
Highly organized with attention to detail
Comfortable working independently in a remote environment
Basic computer proficiency and ability to learn new systems
Ability to manage multiple tasks while meeting deadlines
Professional demeanor and reliability
Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:
Fully remote position
Flexible scheduling options may be available
Training and ongoing support provided
Why Join Destination Knot:
Remote work flexibility
Supportive, structured team environment
Clear expectations and processes
Opportunity to build valuable coordination and client service skills
How to Apply:
Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.
$50,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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