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Remote Email Chat Support Jobs in Boise, ID (NOW HIRING)

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Peer Support Specialist

Boise, ID ยท On-site +1

$19 - $21/hr

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Peer Support Specialist

Boise, ID ยท On-site +1

$19 - $21/hr

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Remote Customer Service Specialist

Boise, ID ยท On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Planning Consultant

Boise, ID ยท Remote

$35K - $55K/yr

Operating in a fully remote environment, our team is composed of professionals dedicated to ... email, and digital platforms to gather requirements and provide support * Research and present ...

Operating in a fully remote environment, our team is composed of professionals dedicated to ... email, and digital platforms to gather requirements and provide support * Research and present ...

Customer Care Coordinator

Boise, ID ยท On-site +1

$15.50 - $20.25/hr

POSITION PURPOSE : FULL TIME IN-OFFICE, NOT A HYBRID OR REMOTE ROLE The Customer Care Coordinator ... As the main point of contact for customers through phone, email, and web chat, you'll assist ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Email Chat Support information

See Boise, ID salary details

$13

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$42

How much do remote email chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote email chat support in Boise, ID is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.02 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Boise, ID?

For Remote Email Chat Support jobs in Boise, ID, the most frequently searched job titles are:

What cities near Boise, ID are hiring for Remote Email Chat Support jobs?

Cities near Boise, ID with the most Remote Email Chat Support job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Boise, ID โ€ข Remote

$13.75 - $18.75/hr

Part-time

Re-posted 3 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.