... SaaS, EdTech, or Creator Economy preferred) * Experience working in a startup or fast-scaling ... Comfort using async tools (Loom, Notion, Slack) and documenting insights in a remote-first way
... SaaS, EdTech, or Creator Economy preferred) * Experience working in a startup or fast-scaling ... Comfort using async tools (Loom, Notion, Slack) and documenting insights in a remote-first way
On-site Sales Development Representative
Toronto, ON · On-site +1
Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they're hired ...
On-site Sales Development Representative
Toronto, ON · On-site +1
Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they're hired ...
This job is fully Remote! Clear and excellent English communication skills, technology skills, and ... Resource Development & EdTech Integration * Resource Architecture: Build and manage a "Virtual ...
This job is fully Remote! Clear and excellent English communication skills, technology skills, and ... Resource Development & EdTech Integration * Resource Architecture: Build and manage a "Virtual ...
... fast-moving EdTech company. As our first dedicated Security & Compliance Associate, you will ... Remote Employment * Health Benefits
... fast-moving EdTech company. As our first dedicated Security & Compliance Associate, you will ... Remote Employment * Health Benefits
Whether at our Kelowna HQ or remote, you're a vital part of a team that cares as much about the ... S. K-12 EdTech market. * A track record owning new business, expansion, and retention targets ...
Whether at our Kelowna HQ or remote, you're a vital part of a team that cares as much about the ... S. K-12 EdTech market. * A track record owning new business, expansion, and retention targets ...
Remote Edtech information
What are remote jobs in EdTech?
Educational technology, which is known as EdTech for short, involves developing programs and technology tools that assist teachers in the classroom. Remote EdTech specialists build tech tools for use in a school setting, such as smart whiteboards and projector technology. You can also help teachers implement existing technology in their classroom to achieve specific educational goals. Your duties include communicating with teachers and curriculum designers to assess their needs and develop or suggest solutions. Instead of instructional software, some education technologists work on systems that measure performance or student psychology. This is a wide field, and you can find many different careers.
What are the key skills and qualifications needed to thrive as a remote Edtech professional?
To thrive as a Remote Edtech Professional, you need expertise in instructional design, educational technology, and digital pedagogy, often supported by a degree in education or instructional technology. Familiarity with Learning Management Systems (LMS) like Canvas or Moodle, and proficiency in tools such as Zoom, Google Workspace, or content creation software, are typically required. Strong communication, self-motivation, and adaptability are crucial soft skills for engaging learners and collaborating virtually. These skills ensure effective online learning experiences, seamless technology integration, and successful remote teamwork.
What are common challenges faced by professionals working in remote Edtech roles, and how can they be addressed?
Professionals in remote Edtech roles often encounter challenges such as maintaining effective communication with dispersed teams, adapting to various digital tools, and ensuring student engagement in a virtual environment. Addressing these challenges involves proactively using collaborative platforms, setting clear expectations, and participating in regular virtual meetings. Additionally, continuously updating technical skills and leveraging online resources can help overcome obstacles and ensure successful remote collaboration.
What is a remote Edtech job?
A Remote Edtech job involves working in the education technology sector from a remote location, rather than a traditional office or school setting. These roles can include positions such as online curriculum developers, virtual instructors, instructional designers, education software engineers, and customer support specialists for Edtech platforms. Professionals in this field use digital tools and platforms to create, deliver, or support educational products and services. Remote Edtech jobs offer flexibility and the opportunity to work with innovative technologies that enhance learning experiences for students and educators around the world.
What is the difference between Remote Edtech vs Remote Instructional Designer?
| Aspect | Remote Edtech | Remote Instructional Designer |
|---|---|---|
| Required Credentials | Typically a degree in education, technology, or related field; certifications in e-learning tools | Degree in education, instructional design, or related; certifications like CPT, CPLP |
| Work Environment | Online platforms, educational institutions, tech companies | Designing courses, working with subject matter experts, using LMS tools |
| Employer & Industry Usage | Edtech companies, online universities, corporate training | Educational institutions, corporate training firms, e-learning providers |
Remote Edtech roles focus on developing and managing educational technology solutions, while Remote Instructional Designers primarily create and structure online courses. Both roles require similar credentials and often work in online environments, but their core responsibilities differ in content creation versus technology management.
More about Remote Edtech jobs
What are the most commonly searched types of Edtech jobs in Ontario? The most popular types of Edtech jobs in Ontario are:
What are popular job titles related to Remote Edtech jobs in Ontario? For Remote Edtech jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Remote Edtech jobs in Ontario look for? The top searched job categories for Remote Edtech jobs in Ontario are:
What cities in Ontario are hiring for Remote Edtech jobs? Cities in Ontario with the most Remote Edtech job openings:
Other
Re-posted 28 days ago
Job description
Empower creators. Champion their success. Scale impact.
We're Passion.io - and we're on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who's obsessed with outcomes, retention, and making creators feel like they've found their people.
But..... This isn't your average CSM role.
You won't just be responding to tickets or sending check-ins - you'll be an activation and retention strategist, guiding high-impact creators through their app journey and helping them grow their business from idea to income.
What You'll Actually Be DoingYour zone of genius: onboarding + retention + strategic touch-points.
- Own a portfolio of high-potential creators - be their go-to partner as they launch and grow their mobile apps
- Design onboarding flows that turn early excitement into real traction (and revenue!)
- Track creator health using NRR, engagement metrics, and behavior signals - and act fast when things shift
- Get ahead of churn by proactively spotting friction and guiding creators through roadblocks
- Collaborate with Product and Marketing to bring the voice of the customer into everything we build
- Optimize lifecycle playbooks and test ways to improve customer success KPIs (NPS, LTV, renewals)
Your Mission? You'll be the voice, brain, and heart behind every successful creator.
Requirements
What We're Looking For- 3+ years in a high-touch CSM or Creator Success role (SaaS, EdTech, or Creator Economy preferred)
- Experience working in a startup or fast-scaling environment
- Familiarity with lifecycle tools (Hubspot, Intercom, ChurnZero, etc.) and customer data platforms
- Clear understanding of onboarding psychology, activation metrics, and the customer lifecycle
- Ability to segment and personalize engagement across different creator journeys (DIY vs. concierge)
- A mix of empathy + commercial acumen - you know when to coach, and when to close
- You speak metrics fluently (NRR, health score, CSAT, NPS) and use data to drive strategy
- Comfort using async tools (Loom, Notion, Slack) and documenting insights in a remote-first way
- Strong project management skills - you can juggle onboarding, renewals, and creator advocacy like a pro
Benefits
Why You'll Love Working HereAt Passion, we're building a remote team that's as energized as the creators we serve. Here's what makes working with us, well... kinda awesome
Fully remote freedom (work from wherever)
Team retreats to meet your team IRL in places like Portugal, Croatia & Greece and beyond
Creative Autonomy where your fingerprints are all over customer happiness and retention
Real career coaching + growth sprints (you'll never be bored)
Tech & Co-Working Budget to have access to the tools and spaces that fuel your focus
Recharge Properly by enjoying 24 vacation days + 10 "Celebration Days" for holidays that actually matter to you.
Paid Parental Leave because life > work
1 Discovery Call - Meet Monique, your Talent Guide We'll chat about your experience, what lights you up, and how that fits with our mission to help creators thrive. No pressure - just real talk!
2 Show Us Your Style - Roll up your sleeves for a short, practical task. We'll send over a mini real-world scenario to see how you'd work your CSM magic. Think of it as your audition to show off your customer-savvy moves, strategic thinking, and success-driving spark
3 Deep Dive - Time to chat with your future Career Coach! We'll zoom in on your past CSM wins, how you build customer love, and what makes your success playbook tick.
4 Team Connect - Get to know your future CS crew and the awesome humans you'll work alongside! It's your chance to vibe-check the team, hear how we support creators, and swap ideas.
5 Strategy Sync - Dive into the big picture with our Head of CS. You'll talk goals, NRR levers, playbook evolution, and where we're heading next as a Success team
Big Picture - This is where vision meets values. Connect with senior leaders to explore how our mission, culture, and product roadmap align with your own aspirations.
You In?If you're excited about creating magic moments for customers, making creators feel seen and supported, and being a strategic part of their business growth - we'd love to meet you!
Apply now and let's build something meaningful together
About Passion.io
Sourced by ZipRecruiter
PASSION.io is building the future of the Creator economy. Our mission is to empower Creators to unlock the power of their passion and make an impact on their audiences. We are building a SaaS platform that enables Creators to seamlessly build their own mobile apps with their own branded content. The Passion.io platform provides Creators with the tools and features needed to run their business from anywhere at any time from their mobile phone. We are an international remote team with the majority of our customers residing in the US.
Industry
Technology, communication and media
Company size
51 - 200 Employees
Headquarters location
Berlin, Berlin, de