Remote Ecommerce Fraud Analyst Jobs (NOW HIRING)

WHO WE ARE & WHAT WE DO

Truvani is a health and wellness brand that has one clear mission: create products people use in their daily lives with CLEAN, simple ingredients.

Many companies claim it. We actually mean it.

As a leading provider of high-quality supplements, protein powders, and snack bars, we are committed to transparency, purity, and sustainability. Our mission is to provide products you can trust, with ingredients you can pronounce, and to inspire healthier living for all.

If you're a talented, ambitious person who wants to create the best health and wellness products, apply to join our team!

ABOUT THE POSITION

As Truvani's Junior eCommerce Data Analyst, you will leverage analytics platforms and backend eCommerce data to conduct ongoing analysis, draw insights, and report findings to help drive digital business growth. You are a strategic thinker with strong analytical skills and an ability to translate findings into actionable recommendations. This requires someone with extensive experience in online, consumer-facing properties with a deep understanding of analytics, SQL, and Excel.

YOUR RESPONSIBILITIES INCLUDE:

• Be in charge of manually updating reports for overall Direct to Consumer results, as well as reports for new customer acquisition, internal promotions, re-purchase rate, and lifetime value.
• Report to the VP of e-Commerce, giving opportunities of website and advertising improvement.
• Monitor, analyze, and report on customer satisfaction and related consumer driven metrics.
• Work with internal teams to advance key reporting tools and deploy relevant analytics reporting dashboards, highlighting key insights and areas of importance in accordance with business goals.
  

HOW YOU WILL DO IT:

• Updating google sheets with metrics on a daily, weekly, and monthly basis from exported Excel sheets, as well as Advertising Platforms, Analytics Platforms, and backend Shopify.
• Meet with the VP of e-Commerce on a weekly basis
• Manage our Analytics Pipeline
• Build custom dashboards using our Analytics Tech Stack
  

WHAT SUCCESS LOOKS LIKE:

• All reports updated on a daily, weekly, and monthly basis.
• Align customer focused insights to business needs aimed at increasing Truvani's primary and secondary KPIs
• Continuously adapt, learn, identify growth opportunities, and reposition teams and capabilities to better serve our customers and create measurable business value
• Over time, automating reports and focusing more on actionable insight.

QUALIFICATIONS:

• Years of Related Professional Experience: 2-5+ years
• A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.
• Experience working with Shopify, Amazon, and SPINS Data
• Experience working with Airbyte, PosgreSQL, and Metabase
• Years of Excel and SQL experience
• Have an understanding of effective report/dashboard design and standards
• Be able to translate data analysis into business recommendations
  

WHAT WE WILL TEACH YOU:

• Gain experience defining and managing multi touchpoint consumer journeys across eCom, digital, and physical marketing channels
• Provide access to the latest analytics capabilities, tools, and resources
  

THE NITTY GRITTY

• Full time market-based compensation based on experience
• Fully remote with flexibility and autonomy
• Collaborative and innovative team culture
• Health (medical, dental, vision) benefits and 401k benefits offered after 60 days
• Paid time off and paid holidays
• Paid parental leave
• Remote Work and Education Stipend
• Truvani Monthly Store Credit
• Position is available immediately and will remain open until filled
• This is a permanent position with an opportunity to grow within the company (so we would like to hire someone that is awesome and is excited about being a part of our team).