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Remote E Commerce Jobs in Rochester, NY (NOW HIRING)

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Remote E Commerce information

See Rochester, NY salary details

$10

$28

$77

How much do remote e commerce jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote e commerce in Rochester, NY is $28.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.70 per hour, depending on experience, location, and employer.

How does a remote e-commerce professional typically collaborate with cross-functional teams to achieve business goals?

Remote e-commerce professionals often work closely with marketing, customer service, supply chain, and IT teams through digital collaboration tools like Slack, Zoom, and project management platforms. Regular virtual meetings and clear communication channels are essential to align on campaigns, inventory updates, and technical improvements. Building strong relationships remotely can be challenging, but proactive communication and a willingness to participate in team discussions help ensure goals are met efficiently. Emphasizing transparency and adaptability can also lead to successful cross-functional partnerships and professional growth.

What are the key skills and qualifications needed to thrive as a Remote E-Commerce Specialist, and why are they important?

To thrive as a Remote E-Commerce Specialist, you need expertise in digital marketing, online sales strategies, and a solid understanding of e-commerce platforms, often supported by a degree in business, marketing, or a related field. Familiarity with tools like Shopify, WooCommerce, Google Analytics, and digital advertising platforms is essential, as are certifications in areas like Google Ads or Facebook Blueprint. Strong communication, problem-solving, and self-motivation are crucial soft skills for managing remote collaboration and customer interactions. These skills ensure effective online store management, drive revenue growth, and support seamless virtual teamwork.

What is a Remote E-Commerce job?

A Remote E-Commerce job involves managing, marketing, or supporting online retail businesses from a location outside of a traditional office setting. Employees in these roles may handle tasks such as managing online stores, processing orders, providing customer service, analyzing sales data, or developing digital marketing campaigns. These jobs require strong communication skills, familiarity with e-commerce platforms, and the ability to work independently. Remote e-commerce roles are popular because they offer flexibility and the opportunity to work with global brands or startups without needing to relocate. Many companies now offer fully remote or hybrid e-commerce positions to attract a wider talent pool.

What is the difference between Remote E Commerce vs Remote Digital Marketing?

AspectRemote E CommerceRemote Digital Marketing
Required CredentialsBusiness or E Commerce certifications, knowledge of online sales platformsMarketing certifications, SEO, SEM, content creation skills
Work EnvironmentOnline sales platforms, product management toolsSocial media, analytics tools, content management systems
Employer & Industry UsageRetail, wholesale, direct-to-consumer brandsAdvertising agencies, brands, online publishers
Search & Comparison IntentFocus on online sales, product listings, customer experienceFocus on brand awareness, lead generation, content strategy

Remote E Commerce and Remote Digital Marketing share overlapping skills like digital tools and online industry knowledge. However, E Commerce primarily focuses on managing online sales channels and product listings, while Digital Marketing emphasizes promoting brands through content, SEO, and advertising strategies. Both roles are vital in the online business ecosystem but serve different functions within the digital landscape.

What are the most commonly searched types of E Commerce jobs in Rochester, NY? The most popular types of E Commerce jobs in Rochester, NY are:
What are popular job titles related to Remote E Commerce jobs in Rochester, NY? For Remote E Commerce jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote E Commerce jobs in Rochester, NY look for? The top searched job categories for Remote E Commerce jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote E Commerce jobs? Cities near Rochester, NY with the most Remote E Commerce job openings:
Remote E Commerce jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 7 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply