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Remote Dot Jobs in Georgia (NOW HIRING)

Dot Compliance

Customer Support Team Lead

Atlanta, GA · On-site +1

Description Dot Compliance is a leading provider of cloud Quality and Compliance management ... Flexible PTO and remote-first work environment * Professional development and leadership training

Benesch

Roadway Project Engineer

Atlanta, GA · On-site +1

... DOT standards. Location This position will report to our Atlanta or Augusta office Tuesday - Thursday. Mondays and Fridays will be worked remote. The Impact You Will Have * Create and execute project ...

Avnan

Industry Account Executive

Atlanta, GA · On-site +1

... remote pump station, the roadside traffic cabinet, the treatment plant that can never go dark. For ... DOT's traffic-cabinet spec, or an OEM's UL 508A control panel - not by transactional price ...

NV5

Project Archaeologist

Alpharetta, GA · On-site +1

Responsibilities NV5 is seeking a full-time Project Archaeologist for our Cary, NC office; remote ... DOT and/or energy-related (FERC and/or Corps-regulated pipelines, transmission lines, etc ...

NV5

Project Archaeologist

Alpharetta, GA · On-site +1

NV5 is seeking a full-time Project Archaeologist for our Cary, NC office; remote work from a ... DOT and/or energy-related (FERC and/or Corps-regulated pipelines, transmission lines, etc ...

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Remote Dot information

What is the difference between Remote Dot vs Remote Data Analyst?

AspectRemote DotRemote Data Analyst
Required CredentialsTypically requires web development or digital marketing skillsRequires statistical, analytical, and data management skills, often with a degree in data science or related fields
Work EnvironmentPrimarily digital, involving website or app development teamsPrimarily digital, involving data analysis, reporting, and visualization tasks
Employer & Industry UsageUsed in tech, marketing, and digital agenciesUsed across finance, healthcare, marketing, and tech industries
Common Search & Comparison IntentYesYes

Remote Dot typically involves web development or digital marketing roles, focusing on website or app projects. Remote Data Analyst roles center on analyzing data to inform business decisions, requiring statistical skills. Both are remote positions but serve different industry needs and skill sets.

What are the key skills and qualifications needed to thrive as a remote dot?

I'm sorry, but 'Remote Dot' does not appear to be a recognized professional occupation. Please provide a valid job title.

What is a remote dot?

Remote Dot jobs generally refer to positions that can be performed entirely online or from any location outside a traditional office setting, often facilitated by digital tools and communication platforms. These jobs span a wide range of industries and roles, including software development, customer service, marketing, data entry, and more. Remote Dot jobs provide flexibility, allowing employees to work from home or any location with internet access. They are increasingly popular due to advancements in technology and a growing demand for work-life balance. Companies benefit from accessing a global talent pool and reducing overhead costs.

What are some common challenges faced by remote .NET developers, and how can they be addressed?

Remote .NET developers often encounter challenges such as coordinating with distributed teams, maintaining clear communication, and managing time effectively while working independently. To address these challenges, it's important to leverage collaboration tools like Microsoft Teams or Slack, set regular check-ins with team members, and establish a structured work routine. Staying proactive in communication and documenting progress can help ensure alignment with project goals and prevent misunderstandings.
What are the most commonly searched types of Dot jobs in Georgia? The most popular types of Dot jobs in Georgia are:
Remote Dot jobs near you
Infographic showing various Remote Dot job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Team Lead

Dot Compliance

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Description
Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies manage their quality and compliance-regulated processes.
Role Overview
As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers. You will be responsible for driving regional operational excellence, coaching and developing Customer Support Engineers, and collaborating with cross-functional teams to ensure support cases are handled to the organization's service levels. This role is a strong next step for someone looking to grow their leadership as our global team scales.
Key Responsibilities
Day-to-Day Support Activities
  • Manage an active caseload as a product expert and serve as the primary escalation point to directly resolve critical regional customer issues.
  • Participate in on-call rotation (once every 4-6 weeks) alongside other US-based team members.

Leadership & Team Management
  • Lead, mentor, and develop a small team, conducting regular one-on-ones and coaching
  • Manage onboarding, and training programs to support team growth and operational consistency.

Operational Excellence
  • Oversee daily queue health, ensure SLA adherence, and drive team KPIs (like CSAT and response times) while optimizing support processes and maintaining our Knowledge Base.

Cross-Functional Collaboration
  • Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate customer or product issues and ensure seamless case handling and timely resolution of cross-functional issues.

Requirements
  • 5+ years of experience in Customer Support for SaaS or enterprise software.
  • 2+ years managing teams or informal leadership roles within a Support organization.
  • Experience with Salesforce administration or highly customizable softwares
  • Proven ability to carry an active support caseload while contributing to team operations and performance.
  • Strong analytical skills and experience using support tools (e.g., Zendesk, Salesforce Service Cloud, Intercom, Freshdesk).
  • Excellent proactive communication and cross-functional collaboration skills
  • Familiarity with AI-powered support tools, knowledge management, and proactive support strategies-Preferred.
  • Bachelor's degree or equivalent experience in Technology, Business, Management, or a related field-Preferred.

Benefits:
  • 401(k) plan with company match
  • Paid parental leave
  • Comprehensive health, dental, and vision insurance
  • Monthly stipend for internet and mobile phone expenses
  • Flexible PTO and remote-first work environment
  • Professional development and leadership training

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