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Remote Document Conversion Jobs in Washington (NOW HIRING)

Location:Remote (United States) Travel: Up to 50%travelrequiredto client sites, conferences, and ... Drive accountability for sales goals, pipeline quality, conversion, and pursuit outcomes. * Foster ...

Fully Remote (U.S. - EST Preferred) Start Date Is: End of August 2026 Position Type: Contract (12 ... Must be open to potential full-time conversion. Join SAP NS2's growing Quality Engineering team ...

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Remote Document Conversion information

What is the difference between Remote Document Conversion vs Remote Data Entry?

AspectRemote Document ConversionRemote Data Entry
Primary FocusConverting documents between formats (e.g., PDF to Word)Inputting data into systems or databases
Skills NeededFile formatting, OCR, document managementTyping speed, accuracy, basic software knowledge
Tools UsedPDF converters, OCR software, document editorsSpreadsheets, data management tools
Work EnvironmentHome or office, often project-basedHome or office, ongoing or task-specific

While both roles involve handling digital information remotely, Remote Document Conversion focuses on transforming document formats and ensuring compatibility, whereas Remote Data Entry emphasizes accurately inputting data into systems. Understanding these differences helps in selecting the right job based on skills and interests.

What are the most commonly searched types of Document Conversion jobs in Washington? The most popular types of Document Conversion jobs in Washington are:
What are popular job titles related to Remote Document Conversion jobs in Washington? For Remote Document Conversion jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Document Conversion jobs in Washington look for? The top searched job categories for Remote Document Conversion jobs in Washington are:
What cities in Washington are hiring for Remote Document Conversion jobs? Cities in Washington with the most Remote Document Conversion job openings:
Infographic showing various Remote Document Conversion job openings in Washington as of August 2026, with employment types broken down into 2% Internship, 80% Full Time, 9% Part Time, 2% Temporary, and 7% Contract. Highlights an 22% In-person, and 78% Remote job distribution.

Bilingual Call Center Representative

Addison Group

Tysons, VA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted yesterday


Job description

Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry: Call Center/Non-profit

Location (city, state): McLean, VA (Hybrid role after training)

Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)

Pay: $24.00 – $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3–6 weeks (Monday–Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Monday–Friday, 9:00am–6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Monday–Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00am–6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking a Bilingual Dispute Resolution Specialist (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelor’s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.