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AVP Of Data/AI Platform Services – Infrastructure & Agentic Solutions

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‐term careers.

Good things you can count on:

• Hybrid schedule: 2 days remote / 3 in-office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

At Berkshire Hathaway GUARD, we're not just insuring—we're innovating. Our Data & Analytics (DnA) organization is at the heart of transforming how we assess risk, serve customers, and shape the future of insurance. We're seeking AVP of Data/AI Platform Services – Infrastructure & Agentic Solutions to lead the execution of our most strategic data initiatives.

What you'll do:

• Hands-On Development: Design, build, and maintain reusable code, deployment templates, and automation scripts for Fabric workloads. Focus on PowerBI, Fabric Data Agents, Fabric IQ, Foundry IQ. Embed platform policies for data access, privacy, and model governance; integrate with enterprise controls (DLP, encryption, key mgmt.)
• Service Ownership: Define and automate environment provisioning (capacities/workspaces, workspaces-as-code), onboarding, RBAC, secrets, and connectivity. Stand up end-to-end observability (data & AI asset monitoring, lineage, quality SLAs/SLOs) and continuously upgrade monitoring with domains.
• Customer Success: Partner with colleagues on the Platform and as well as the domain senior engineers to deliver tailored solutions and ensure adoption of best practices.
• Team Leadership: Mentor a team of engineers and architects.
• Innovation: Drive automation, governance, and operational excellence across services.
• Collaboration: Align services with Platform product roadmap and work closely with Domain Success teams.

KPIs & success metrics:

• Service Delivery: 95%+ on-time delivery of service features and enhancement requests.
• Automation Coverage: 90%+ of deployments automated via CI/CD pipelines.
• Customer Satisfaction: Maintain CSAT score of 4.5+/5 for service engagements.
• Operational Efficiency: Reduce deployment cycle time by 50% within 12 months.
• Innovation Impact: Launch at least 2 new automation or optimization features per quarter.

This role will own and drive two core service pillars of our platform:

• Microsoft Fabric Infrastructure provisioning and monitoring Services:
• Provision GUARD DnA Domain customers Fluidity platform Infrastructure and Monitoring Services.
• Work with the Domain customers to continuously upgrade the monitoring services to improve the overall observability of domain's Data and AI assets.
• Agentic Services (Fabric Data Agents, Co-Pilot/Foundry Agents):
• Design and deploy Multi-Agentic Framework that includes the agents developed in Fabric, Co-Pilot Studio/Foundry to automate the domain processes (patterns for routing, tool use, human-in-the-loop, guardrails, cost control)
• Define service boundaries and APIs that let domain teams compose agents with data/analytics products. Align designs to the Platform roadmap and domain-success objectives.

This is a hands-on leadership role—you will build and maintain code, prompt templates policy enforcement, content filters, auditability and other technical assets within Microsoft Fabric workloads, especially PowerBI, Data Agents, Fabric and Foundry IQs, while scaling services and leading a team.

Qualifications:

• Experience: 10+ years in data/platform engineering, DevOps, or applied ML; 5+ years leading architecture or technical delivery in enterprise settings.
• Proven, hands-on expertise with Microsoft Fabric (Data Engineering/Lakehouse, Pipelines, Warehouse, Notebooks) and Fabric Git integration; strong Python/SQL; PowerShell for automation.
• Proven ability to scale teams and deliver enterprise-grade solutions.
• Ability to translate business objectives into technical solutions and service offerings.
• Strong mentoring and communication skills.
• Insurance industry experience preferred.
• Bonus: Prior delivery of multi-agent or Copilot Studio/Foundry solutions tied to business KPIs.

Salary range $127,053-$313,842.10 + bonus. In accordance with applicable pay transparency laws, this range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including: New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; Scottsdale, AZ.

Applicants must be authorized to work in the U.S. without current or future sponsorship.