Nevada, IA · Remote
$75K - $85K/yr
... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Remote position and candidates can be located anywhere in the US. There will be in ...
Nevada, IA · Remote
$75K - $85K/yr
... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Remote position and candidates can be located anywhere in the US. There will be in ...
Nevada, IA · On-site +1
$55K - $65K/yr
Ability to manage priorities, meet deadlines, and work independently in a remote team environment ... Ability to think from the perspective of end users, including officers, dispatchers, supervisors ...
Nevada, IA · On-site +1
$55K - $65K/yr
Ability to manage priorities, meet deadlines, and work independently in a remote team environment ... Ability to think from the perspective of end users, including officers, dispatchers, supervisors ...
$10.61 - $12.54
2% of jobs
$12.54 - $14.47
8% of jobs
$16.03 is the 25th percentile. Wages below this are outliers.
$14.47 - $16.40
18% of jobs
$16.40 - $18.33
21% of jobs
The median wage is $18.39 / hr.
$18.33 - $20.26
16% of jobs
$21.75 is the 75th percentile. Wages above this are outliers.
$20.26 - $22.19
13% of jobs
$22.19 - $24.12
8% of jobs
$24.12 - $26.05
6% of jobs
$26.05 - $27.98
3% of jobs
$27.98 - $29.91
3% of jobs
$29.91 - $31.84
1% of jobs
$10
$20
$31
| Aspect | Remote Dispatcher | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, sometimes industry-specific certifications | Communication skills, sometimes certifications in customer service |
| Work Environment | Home office, often with specialized dispatch software | Home office or call center, using CRM and communication tools |
| Industry Usage | Transportation, logistics, emergency services | Retail, telecom, tech support |
| Job Focus | Coordinating and dispatching vehicles or services | Assisting customers, resolving issues, providing information |
Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.
As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.
$75K - $85K/yr
Full-time
Medical, Dental, Retirement
Re-posted 7 days ago
8.7
Based on 40 frontline employees who took The Breakroom Quiz
19th of 157 rated electronics manufacturers
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Remote position and candidates can be located anywhere in the US. There will be in excess of 75% travel.
The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the site design specifics, including the on-site configuration, testing, cut, and post-cut support for Motorola's on-premise and cloud-hosted ECH solutions.
Responsibilities include:
Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
Performs site verification testing prior to cutting a site into a production environment.
Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
Ensures that installation/quality issues are resolved in a timely and efficient manner.
Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades.
Participates in pre-contract oral presentations and customer negotiations as required.
Maintains subject matter expert skills in emerging cloud-native public safety technologies.
Bachelor's Degree in Engineering, IT, Software Engineering, or Technology.
3+ plus years of deployment and integration of complex IP products and systems.
Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments).
Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory).
Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) preferred.
CompTIA Network+ AND Security+
Experience with installation, administration, and troubleshooting of:
Server Virtualization, specifically with VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+.
Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016.
Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2.
Workstation Operating Systems, specifically Windows 7 & 10.
Linux.
Network Switches, preferably with Cisco IOS.
Basic knowledge of Firewalls and Routers, preferably with Fortinet FortiGate.
Server hardware / Workstation hardware.
Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred.
Exercises judgment in the selection of methods and techniques for obtaining solutions.
Ability to apply critical thinking skills to solve problems and make decisions.
There will be in excess of 75% travel.
Target Base Salary Range: $75,000 - $85,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-JM3
#LI-REMOTE
Required Skills:
High School diploma, or G.E.D. or Associates, and Bachelor's degree.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
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At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Technology, communication and media
10,000+ Employees
Chicago, IL, US
1928
