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Remote Disney Front Desk Jobs in Michigan (NOW HIRING)

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Remote Disney Front Desk information

What is the difference between Remote Disney Front Desk vs Remote Disney Guest Services Representative?

AspectRemote Disney Front DeskRemote Disney Guest Services Representative
Primary RoleHandling guest check-ins, reservations, and front desk inquiriesAssisting guests with inquiries, ticketing, and general support
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, communication skills
Work EnvironmentRemote, customer-facing, administrativeRemote, customer support, communication-focused
Industry UsageHospitality, theme parks, resortsTheme parks, entertainment, hospitality

Both roles involve remote customer service within Disney, focusing on guest interaction. The Front Desk role emphasizes check-in and reservation management, while Guest Services covers broader guest support. They share similar credentials and work environments, making them comparable options for those interested in Disney's remote customer service roles.

What skills and qualifications are needed to thrive as a Remote Disney Front Desk agent?

To thrive as a Remote Disney Front Desk agent, you need strong customer service skills, problem-solving abilities, and familiarity with hospitality operations, often supported by prior experience in the travel or service industry. Proficiency with reservation systems like Disney's Central Reservation System (CRS), CRM platforms, and communication tools is typically required. Excellent communication, patience, and a friendly demeanor help agents deliver magical guest experiences and resolve issues efficiently. These skills ensure guests receive seamless support and uphold Disney's high standards for customer satisfaction.

What is a Remote Disney Front Desk?

A Remote Disney Front Desk job typically involves providing customer service and support to guests of Disney resorts or vacation properties, but from a remote location rather than on-site. Employees in this role assist with reservations, answer questions about amenities and policies, handle guest concerns, and process check-in or check-out details via phone, chat, or email. This position requires strong communication skills, familiarity with Disney's systems and standards, and the ability to deliver a positive guest experience remotely. Training is usually provided to ensure employees can represent Disney's brand and values effectively.

How does a Remote Disney Front Desk agent handle guest requests and resolve issues without being physically present at the property?

As a Remote Disney Front Desk agent, you will use digital communication tools such as phone, email, and chat platforms to interact with guests, answer questions, and address concerns. You’ll coordinate closely with onsite teams, including housekeeping and maintenance, to ensure guest requests are fulfilled promptly. Effective problem-solving and clear communication are essential, as you’ll often need to troubleshoot issues remotely and follow up to confirm resolutions. This role requires adaptability and strong collaboration skills to maintain Disney’s high standards of guest service from a distance.

What are the most commonly searched types of Disney Front Desk jobs in Michigan?

The most popular types of Disney Front Desk jobs in Michigan are:

What are popular job titles related to Remote Disney Front Desk jobs in Michigan?

For Remote Disney Front Desk jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Disney Front Desk jobs in Michigan look for?

The top searched job categories for Remote Disney Front Desk jobs in Michigan are:

What cities in Michigan are hiring for Remote Disney Front Desk jobs?

Cities in Michigan with the most Remote Disney Front Desk job openings:

Remote Disney Front Desk jobs near you
Infographic showing various Remote Disney Front Desk job openings in Michigan as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Hotel Regional Director of Sales - Remote (USA)

Gillis Sales

Grand Rapids, MI • On-site, Remote

$70K/yr

Full-time

PTO

Re-posted 19 days ago

Job description

About Gillis
At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you.
Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, "How can this be done better?" and "How can we provide more value?"
Role Overview
  • The Regional Director of Sales (RDOS) will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA.
  • This position is home-based and reports to an Executive Director of Sales Performance.

What's in it for you?
  • Position is home-based (remote) during client's business hours and requires travel for in-market visits (2-4 visits per year).
  • Working within a fun and fast-paced environment, Gillis' culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.
  • Base salary of $70K USD, quarterly incentives and an annual profit-sharing bonus.
  • 31 paid days off annually:
    • 15 PTO Days
    • 13 Holidays/Gillis Days
    • 3 Wellness Days
  • Comprehensive benefits package.
  • Team offsites.

Responsibilities
  • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotels while also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching.
  • Accountable for driving ROI for hotel partners while achieving revenue milestones on a shortened sales cycle of 6 months.
  • Activate new accounts in the local market and increase market share from existing accounts through intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress.
  • Develop and nurture a sales pipeline utilizing Salesforce CRM to manage accounts and shorten the sales cycle.
  • Support the Dynamic Sales Solution model by working closely with your assigned POD (team) to drive revenue across our portfolio of hotels.
  • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity.
  • Ability to travel for in-market visits to elevate and strengthen client relationships.

What You'll Bring
  • 3+ consecutive years of hotel guestroom sales experience across all market segments; multi-property sales experience preferred.
  • Proven ability to generate new business, grow market share, and achieve revenue goals.
  • Strong knowledge of hotel sales strategies, RFP processes, brand tools, account management, and hotel operations.
  • Experience building trusted relationships with hotel owners, General Managers, and key local accounts.
  • Proficiency with Salesforce (or similar CRM), Microsoft Office, AI tools, and sales technology.
  • Excellent communication, organization, and presentation skills, with the ability to manage priorities and deliver results in a remote, fast-paced environment.
  • Ability to work at a computer and participate in virtual meetings for extended periods.
  • Reside in the United States and able to travel for client visits approximately 2-4 times annually.

Our Commitment to Fair Hiring
  • At Gillis, we may use technology, including AI, to support aspects of our recruitment process; however, all interviews and hiring decisions are conducted by people.
  • Gillis is committed to fostering an inclusive and accessible workplace. Accommodations are available through the recruitment process upon request.

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