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Remote Disability Jobs in Crown Point, IN (NOW HIRING)

Remote (must live in the following regions: Chicago, Austin, Dallas, Miami, Philadelphia ... and over), disability, military status, genetic information or any other basis protected by ...

Remote Licensed Psychologist

Chicago, IL · On-site +1

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Remote Work Benefit: The role allows for testing, and report writing to be done via telehealth ... Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that ...

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Remote Disability information

What is a remote disability?

A Remote Disability job is a position that allows individuals with disabilities to work from home or another remote location. These jobs often provide accommodations to support accessibility and inclusivity, ensuring employees can perform their tasks effectively. Roles can vary across industries, including customer service, data entry, IT, and healthcare. Employers may use assistive technologies, flexible schedules, or other adjustments to meet the needs of disabled workers. Many remote disability jobs aim to create equal employment opportunities while prioritizing comfort and accessibility.

What does a typical day look like for a remote disability specialist?

As a Remote Disability Specialist, your day usually involves reviewing disability claims, conducting virtual assessments or interviews with clients, and collaborating with healthcare providers, employers, and insurance representatives to coordinate care or accommodations. You’ll spend a significant amount of time documenting case notes, developing action plans, and keeping up with documentation requirements using specialized case management systems. Regular meetings with multidisciplinary teams are common to ensure comprehensive support for each client. The role is highly collaborative and requires balancing independent tasks with ongoing communication to provide timely, high-quality assistance to clients.

What are the key skills and qualifications needed to thrive in the remote disability position, and why are they important?

To succeed in a Remote Disability Specialist role, you typically need a background in disability case management, social work, rehabilitation counseling, or a related field, often supported by relevant licensure or certifications. Familiarity with case management software, telehealth platforms, and disability assessment tools is commonly required. Outstanding interpersonal skills, empathy, and clear written and verbal communication are crucial for providing effective support remotely. These skills ensure accurate case evaluation, effective client advocacy, and the ability to navigate the unique challenges of remote work environments.

What are popular job titles related to Remote Disability jobs in Crown Point, IN?

For Remote Disability jobs in Crown Point, IN, the most frequently searched job titles are:

What job categories do people searching Remote Disability jobs in Crown Point, IN look for?

The top searched job categories for Remote Disability jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Remote Disability jobs?

Cities near Crown Point, IN with the most Remote Disability job openings:

Infographic showing various Remote Disability job openings in Crown Point, IN as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 3 days ago


Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847