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Remote Disability Representative Jobs in Florida

Evening Post Group

REMOTE - Retainer Specialist

Davie, FL · Remote

$18/hr

... disability benefits? Our Retainer Specialist guides potential clients through the representation ... This is a remote work from home position. Our benefits package includes health, dental, and vision ...

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Remote Disability Representative information

What is the difference between Remote Disability Representative vs Remote Claims Specialist?

AspectRemote Disability RepresentativeRemote Claims Specialist
Required credentialsHigh school diploma or equivalent; some roles may prefer insurance or healthcare certificationsHigh school diploma or equivalent; insurance or claims processing experience beneficial
Work environmentHome-based, customer service or claims processing settingHome-based, claims review and processing environment
Employer and industry usageInsurance companies, government agencies, disability providersInsurance companies, third-party administrators, government agencies
Common search and comparison intentUnderstanding roles related to disability claims processingComparing claims processing roles in insurance industry

The Remote Disability Representative and Remote Claims Specialist roles both involve processing disability claims remotely within the insurance industry. While they share similar credentials and work environments, the Disability Representative often focuses on customer interaction and claim advocacy, whereas the Claims Specialist emphasizes claims review and processing. Both roles are essential in disability insurance, but their specific responsibilities and focus areas differ slightly.

What are the most commonly searched types of Disability Representative jobs in Florida?

The most popular types of Disability Representative jobs in Florida are:

Remote Disability Representative jobs near you

REMOTE - Retainer Specialist

Advocacy Solutions

Plantation, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Guide potential clients through the representation forms process to obtain signatures for claims.

  • Answer calls from potential clients, explain documents, and assist with electronic signing procedures.

  • Document calls and client interactions to facilitate follow-up and call flow management.

Job description

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing.

Job Summary:

Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch.   This is a remote work from home position. 

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.  

Base pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income.  You must complete 2 full months of employment to be eligible for the incentive.

Essential Functions:

  • Answer calls on auto dialer from potential clients.
  • Patiently explain the documents to the clients.
  • Walk the clients through the process of how to electronically sign documents via text and email.
  • Document the calls accordingly so that our phone system can dial the next call.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms.
  • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email.
  • Must have a friendly, professional telephone voice.
  • Must be patient with clients.
  • Must be a problem solver.
  • Must be an independent worker.
  • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite and general computer proficiency.
  • Reliable and dependable attendance is essential.
  • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST.
  • Bilingual is preferred.  

Education and Experience:

  • High school diploma or equivalent.
  • At least two years of high volume sales and/or call center experience required.
  • Auto dialer experience is required.

Physical Requirements:

  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable).  Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states:  FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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