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Remote Directv Customer Service Representative Jobs in Illinois

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Remote Directv Customer Service Representative information

What is the difference between Remote Directv Customer Service Representative vs Remote Dish Network Customer Service Representative?

AspectRemote Directv Customer Service RepresentativeRemote Dish Network Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageTelevision and entertainment servicesTelevision and entertainment services
Common Search IntentCustomer support, billing, technical issuesCustomer support, billing, technical issues

Both roles involve remote customer service within the entertainment industry, requiring similar credentials and work environments. The main difference lies in the specific service provider—Directv versus Dish Network—each with slightly different product lines and customer bases. Candidates interested in remote customer support for satellite TV providers can consider both roles based on their preferences and experience.

What are the most commonly searched types of Directv Customer Service Representative jobs in Illinois? The most popular types of Directv Customer Service Representative jobs in Illinois are:
What are popular job titles related to Remote Directv Customer Service Representative jobs in Illinois? For Remote Directv Customer Service Representative jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Directv Customer Service Representative jobs in Illinois look for? The top searched job categories for Remote Directv Customer Service Representative jobs in Illinois are:
What cities in Illinois are hiring for Remote Directv Customer Service Representative jobs? Cities in Illinois with the most Remote Directv Customer Service Representative job openings:
Remote Directv Customer Service Representative jobs near you

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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