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Remote Director Technical Operations Jobs in Wisconsin

Tier4 Group

Technical Analyst

Milwaukee, WI · Remote

Remote - United States Schedule: Monday-Friday, 8:00 AM-5:00 PM CT Duration: ASAP - 08/16/2027 ... Support data quality initiatives and promote best practices across IT operations. * Maximize the ...

Harris

$150K - $200K/yr

Remote (U.S.) | Travel: ~50% | Reports to: Executive Vice President Compensation: $150,000 Base ... Build, mentor, and lead a diverse team of sales professionals and technical consultants, fostering ...

JDA

Sr Technical Architect - Supply chain

Waukesha, WI · On-site +1

$100K - $143K/yr

Dallas, TX ( REMOTE role) Company Overview: Blue Yonder is a global leader in digital supply chain ... Serve as a trusted advisor to project directors and senior management. * Collaborate with ...

First American

$64K - $85K/yr

... Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an ... Solid technical knowledge of systems and appliances * Ability to interpret contracts * Ability to ...

First American

$64K - $85K/yr

... Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an ... Solid technical knowledge of systems and appliances * Ability to interpret contracts * Ability to ...

FOX WORLD TRAVEL INC

Global Sales Director

Oshkosh, WI · On-site +1

Description This position is open to remote work in the following approved states: WI, AL, AZ, FL ... Keeping abreast of technical and non-technical services offered by Fox World Travel. * Maintaining ...

Fox World Travel

Global Sales Director

Oshkosh, WI · On-site +1

Job Type Full-time Description This position is open to remote work in the following approved ... Keeping abreast of technical and non-technical services offered by Fox World Travel. * Maintaining ...

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Remote Director Technical Operations information

What is a remote director technical operations?

A Remote Director of Technical Operations is a senior-level professional responsible for overseeing and managing the technical operations of an organization from a remote location. This role typically involves leading teams, ensuring the reliability and efficiency of technology systems, and developing operational strategies to support business goals. Remote Directors collaborate with other departments, implement best practices, and address technical challenges to drive organizational success. They leverage digital tools to manage distributed teams and maintain communication while ensuring all technical operations run smoothly.

What are the key skills and qualifications needed to thrive as a remote director technical operations?

To excel as a Remote Director of Technical Operations, you need extensive experience in IT or engineering management, a strong understanding of operational best practices, and often a relevant degree such as in computer science or business administration. Familiarity with cloud infrastructure, DevOps tools, IT service management platforms, and certifications like ITIL or PMP are commonly required. Exceptional leadership, strategic thinking, and effective virtual communication skills set top performers apart in this role. These competencies ensure seamless technical operations, foster high-performing distributed teams, and drive organizational success in a remote environment.

What are some common challenges faced by a remote director technical operations, and how can they be effectively managed?

A Remote Director of Technical Operations often encounters challenges such as aligning distributed teams, maintaining clear communication across time zones, and ensuring consistent implementation of technical standards. To manage these effectively, it is important to establish regular check-ins, leverage collaboration tools, and create clear documentation for processes and expectations. Building a culture of transparency and accountability helps mitigate misunderstandings and keeps teams motivated, while investing in professional development fosters growth and operational excellence.

What is the difference between Remote Director Technical Operations vs Remote Technical Program Manager?

AspectRemote Director Technical OperationsRemote Technical Program Manager
Primary FocusOverseeing technical operations, infrastructure, and team managementManaging technical projects, coordinating cross-functional teams, and ensuring project delivery
Required CredentialsTechnical leadership experience, often with engineering or IT backgroundProject management certifications (e.g., PMP), technical background beneficial
Work EnvironmentLeadership role within technical teams, strategic planningProject-focused, cross-team collaboration, often client-facing
Industry UsageCommon in tech companies, SaaS, and IT servicesWidely used in software development, tech firms, and product companies

The Remote Director Technical Operations primarily focuses on managing technical teams and infrastructure, ensuring operational efficiency. In contrast, the Remote Technical Program Manager concentrates on coordinating technical projects across teams to meet specific goals. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

What job categories do people searching Remote Director Technical Operations jobs in Wisconsin look for?

The top searched job categories for Remote Director Technical Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Director Technical Operations jobs?

Cities in Wisconsin with the most Remote Director Technical Operations job openings:

Remote Director Technical Operations jobs near you

Associate Director, Consumer Service Operations- WI Market

Humana

Green Bay, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

Become a part of our caring community
Join Humana as a Associate Director of Consumer Operations where you will be responsible for ensuring the day to day operation metrics are being met for the WI Medicaid Market. Reporting to the Director of Consumer Service Operations, you will lead customer service, enrollment, and vendor operations that support members, providers, insurance partners. You will oversee call center operations, enrollment and work closely with operational teams that support claims inquiry resolution, configuration activities, provider and member service teams. You will drive operational performance, cost efficiency, process improvement, and implementation of new programs and contribute to overall strategy.

Main Responsibilities

  • Perform and ensure installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigate and settle claims and customer service issues.
  • Decision-making related to resolving complex technical and operational problems within department(s) leading multiple managers or specialized professional associates.
  • Drive continuous improvement of operational processes to support achievement of daily performance metrics and evolving goals.
  • Support coordination with enterprise and market business areas to align priorities, strengthen communication, and ensure collective progress toward shared goals.
  • Ensure the team is positioned for success by providing clear direction, appropriate support, and the resources needed.
  • Model leadership through accountability, partnership, and a commitment to the Humana Way Principles
  • Monitor and recommend improvements to increase operational productivity by providing advice and assistance to other team members.

Use your skills to make an impact

Required Qualifications

  • Bachelor's Degree
  • 3 or more years of progressive operational or service experience
  • 2 or more years of formal leadership/people management experience
  • Reside within the State of WI
  • 2 or more years of experience with project management, process improvement or process design
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint and Visio

Preferred Qualifications

  • Prior Experience in healthcare or insurance setting
  • Experience with Human Resource principles
  • Six Sigma or Lean experience

Additional Information

  • Workstyle: remote, work from home
  • Typical Workdays/hours: Monday - Friday, between 8:00 am - 5:00 pm CST
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$104,000 - $143,000 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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