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Remote Director Infrastructure Jobs in New York (NOW HIRING)

The Director of Infrastructure leads the strategy, governance, delivery, and continuous improvement ... ENGH), we're not just about software solutions; we're crafting the future of remote work, visual ...

AI Infrastructure Engineer

New York, NY · Remote

$110K - $144K/yr

... challenges, acting as a direct feedback loop from the field into the roadmap. * Strategic ... and we have a remote-first work culture. We are the leading platform for operating GPU ...

... Director of Global EHS and is part of the Global EHS Team located and will be fully remote. In this ... Experience supporting manufacturing, laboratories, field operations, and critical infrastructure ...

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Remote Director Infrastructure information

What does a remote director of infrastructure do?

A Remote Director of Infrastructure oversees the planning, implementation, and maintenance of a company's IT infrastructure while working remotely. This role includes managing teams responsible for networks, servers, cloud services, and cybersecurity, ensuring systems are reliable, secure, and scalable. The director collaborates with other departments to align technology strategies with business goals, manages budgets, and develops policies for infrastructure operations. They also stay up-to-date with new technologies and industry best practices to drive efficiency and innovation.

What are the key skills and qualifications needed to thrive as a remote director of infrastructure?

To thrive as a Remote Director of Infrastructure, you need strong leadership abilities, deep knowledge of IT infrastructure, and experience with systems architecture, often supported by a relevant degree and certifications such as AWS Certified Solutions Architect or Cisco CCNP. Familiarity with cloud platforms, network management tools, virtualization technologies, and infrastructure-as-code systems is typically required. Outstanding communication, strategic thinking, and problem-solving skills are crucial for managing distributed teams and aligning technology initiatives with business goals. These skills and qualities ensure secure, scalable, and efficient infrastructure operations that support the organization's success in a remote environment.

How does a remote director of infrastructure ensure effective communication and collaboration with distributed teams?

As a Remote Director of Infrastructure, effective communication and collaboration are critical, especially when teams are geographically dispersed. Leaders in this role typically leverage a blend of video conferencing, project management tools, and regular check-ins to maintain alignment on priorities and progress. Establishing clear channels for incident response, documentation, and feedback helps ensure that all team members are informed and engaged. Building a culture of transparency and trust, while encouraging knowledge sharing and cross-functional collaboration, is essential for driving successful infrastructure outcomes remotely.

What is the difference between Remote Director Infrastructure vs Remote Infrastructure Manager?

AspectRemote Director InfrastructureRemote Infrastructure Manager
ResponsibilitiesOversees entire infrastructure strategy, planning, and team leadershipManages daily infrastructure operations and team execution
Required CredentialsTypically requires advanced certifications (e.g., Cisco, AWS), extensive experienceRelevant certifications (e.g., Cisco, cloud platforms), mid-level experience
Work EnvironmentStrategic, leadership-focused, often cross-departmentalOperational, team management, hands-on tasks
Industry UsageCommon in large organizations and enterprisesFound in mid-sized to large companies

The Remote Director Infrastructure focuses on strategic leadership and long-term planning of infrastructure, while the Remote Infrastructure Manager handles daily operations and team management. Both roles require relevant certifications and experience, but differ mainly in scope and level of responsibility.

What cities in New York are hiring for Remote Director Infrastructure jobs?

Cities in New York with the most Remote Director Infrastructure job openings:

Director, Infrastructure Services and Management

Melville, NY • On-site, Remote

Northwell
Health Care and Social Assistance • 10K+ employees

$130K - $228K/yr

Full-time

Posted 25 days ago


Job description

Directs, plans, and organizes the staff and activities responsible for enterprise IT Service Delivery governance including Incident, Major Incident, Problem, Change, and Crisis Management. Ensures reliable, stable, and responsive technology services through disciplined operational processes and cross-team coordination. Drives operational and service excellence by strengthening ITIL-based practices, improving service performance, and reducing operational risk. Leads enterprise forums such as the Enterprise Problem Review Board (EPRB) to identify systemic issues, track recurring incidents, and ensure accountability for remediation. Partners with Infrastructure, Applications, Security, and Telecom teams to coordinate enterprise response during incidents and crises. Leverages ServiceNow and operational data to perform analytics, identify trends, and translate insights into actions that improve service quality and reliability. Supervises, hires, trains, disciplines, and evaluates staff performance; ensures performance appraisals are completed in a timely manner. This role operates in a hybrid remote environment with occasional travel as operational needs require.

Highly Preferred Skills and Experience:

  • Leads the IT Service Delivery organization responsible for Incident, Major Incident, Problem, Change, and Crisis Management processes.
  • Drives operational excellence through structured governance, escalation management, and continuous improvement initiatives.
  • Leads the Enterprise Problem Review Board (EPRB), ensuring systemic risks, recurring incidents, and operational trends are analyzed and driven to resolution. Partners with Infrastructure, Applications, Security, and Telecom teams to coordinate response to major incidents and operational crises.
  • Ensures disciplined Change Management governance that balances operational stability with transformation initiatives.
  • Leverages ServiceNow and operational platforms to analyze service performance, identify trends, and support data-driven decision making.
  • Develops reporting and dashboards that translate operational metrics into insights for leadership and stakeholders.
  • Supervises staff including hiring, coaching, and performance management while fostering a collaborative, high-performing team environment.

Job Responsibility

  • Leads an Infrastructure Services and Management group by developing, communicating, and building consensus for programs that support a business, function or geographic area.
  • Develops and articulates a strategic vision for areas of responsibility and assigned technology domains.
  • Makes recommendations regarding improvement for quality, increased efficiency, productivity, and cost reductions.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 8-12 years of relevant experience and 7+ years of leadership / management experience, required.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).