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Remote Director Customer Service Jobs in Utah (NOW HIRING)

$15.25 - $20.75/hr

Support departmental goals related to customer satisfaction, quality, productivity, and service excellence. Contribute positively to team performance and company culture. #LI-Remote

$14.75 - $19.75/hr

... customer service support via phone while following protocols and guidelines. Agents will use various web-based systems to answer customer inquiries. This is a temporary, remote position contingent on ...

Support departmental goals related to customer satisfaction, quality, productivity, and service excellence. Contribute positively to team performance and company culture. #LI-Remote

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

$17/hr

Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift Note: The first 2 weeks consist of a mandatory training period being held Monday ...

Showing results 21-40

Remote Director Customer Service information

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Utah? The most popular types of Remote Customer Service jobs in Utah are:
What are popular job titles related to Remote Director Customer Service jobs in Utah? For Remote Director Customer Service jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Director Customer Service jobs? Cities in Utah with the most Remote Director Customer Service job openings:

Customer Service Representative - $18 - Remote Seasonal August Start

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$15.25 - $20.75/hr

Other

Posted 11 days ago


Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, Oregon, Philadelphia (PA), Rhode Island, Vermont, Washington.
Serve as a primary point of contact for our customers, policyholders, carrier partners, and internal stakeholders. This role is responsible for delivering a positive customer experience by providing accurate information, resolving inquiries, scheduling services, and supporting customers throughout the claim process. The CSR demonstrates our commitment to Customer Excellence by creating positive interactions, actively listening to customer needs, communicating clearly, and taking ownership of customer concerns through resolution. Successful candidates are professional, dependable, customer-focused, and able to thrive in a fast-paced, technology-driven environment.
Day in the Life
Customer Experience & Service Excellence
Deliver exceptional customer service through professional, courteous, and empathetic interactions.
Create positive customer experiences by actively listening, understanding customer needs, and responding with urgency and care.
Build trust and confidence with customers by providing accurate, timely, and consistent information.
Take ownership of customer inquiries and work toward effective resolution while maintaining a customer-first mindset.
Demonstrate patience, professionalism, and emotional intelligence when handling challenging customer interactions.
Customer Support Operations
Handle inbound and outbound customer communications via telephone and other approved communication channels.
Schedule property inspections and assist customers with service-related requests.
Provide accurate information regarding inspection appointments, technician arrival expectations, reports, and related services.
Respond to customer questions and concerns while maintaining service quality standards.
Escalate unresolved issues appropriately and in accordance with company procedures.
Documentation & System Usage
Accurately document customer interactions, inquiries, resolutions, and follow-up actions within company systems.
Navigate multiple software applications and computer systems simultaneously while maintaining data accuracy.
Utilize multiple monitors and technology platforms to efficiently manage customer interactions.
Maintain detailed and organized records that support operational and customer service objectives.
Continuous Improvement
Gather and communicate customer feedback, trends, and recurring issues to leadership.
Participate in training, coaching, and quality assurance initiatives.
Support departmental goals related to customer satisfaction, quality, productivity, and service excellence.
Contribute positively to team performance and company culture.
#LI-Remote