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Remote Director Cloud Infrastructure Engineering Jobs in Wisconsin

EDCi

Sr. Genesys CX Implementation Engineer

Appleton, WI · On-site +1

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... This role will closely interact with both Field & Support Engineering aligning strategic objectives ...

Sterling Engineering Inc.

Project Engineer

Madison, WI · On-site +1

$115K/yr

Direct Hire or Contract-to-Hire Benefits: Medical, Dental, Vision Pay: Up to $115K (Depending on ... engineering calculations. * Experience working in consulting, utility, or infrastructure ...

Husch Blackwell Llp

Data Engineering Manager

Madison, WI · On-site +1

... cloud-based data platform from the ground up, establishing the foundational infrastructure needed ... Foster professional growth and skill development in their direct reports. * Delegate tasks and ...

Husch Blackwell LLP

Data Engineering Manager

Madison, WI · On-site +1

... cloud-based data platform from the ground up, establishing the foundational infrastructure needed ... Foster professional growth and skill development in their direct reports. * Delegate tasks and ...

Genus PLC

Software Engineering Manager

Windsor, WI · On-site +1

$135K - $160K/yr

Infrastructure as Code and cloud platforms (AWS, Azure, GCP) * Experience with Jira, Confluence, and GIT * Track record of building and scaling DevOps/Platform Engineering practices * Experience on ...

Genus PLC

Software Engineering Manager

Windsor, WI · On-site +1

$135K - $160K/yr

Infrastructure as Code and cloud platforms (AWS, Azure, GCP) * Experience with Jira, Confluence, and GIT * Track record of building and scaling DevOps/Platform Engineering practices * Experience on ...

Zendesk

Senior Counsel, Product (AI)

Madison, WI · On-site +1

$140K - $190K/yr

... Director of Product, Privacy, and IP, you partner with our top-tier product managers, engineers ... Understanding of basic product concepts - cloud infrastructure, APIs, open source, etc. Capable of ...

Zendesk

Senior Counsel, Product (AI)

Madison, WI · On-site +1

$140K - $190K/yr

... Director of Product, Privacy, and IP, you partner with our top-tier product managers, engineers ... Understanding of basic product concepts - cloud infrastructure, APIs, open source, etc. Capable of ...

Deloitte

Epic Denials Management Operator

Milwaukee, WI · Remote

$17.75 - $23.75/hr

... cloud infrastructure. These solutions are powered by engineering for business advantage ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

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Remote Director Cloud Infrastructure Engineering information

What is a remote director cloud infrastructure engineering?

A Remote Director of Cloud Infrastructure Engineering is a senior-level professional responsible for leading teams that design, implement, and manage cloud infrastructure solutions for an organization, all while working remotely. This role oversees cloud architecture, ensures system reliability, security, and scalability, and often collaborates with other IT and business leaders to align cloud strategies with company goals. The director is also responsible for team leadership, budgeting, and staying updated with the latest cloud technologies and best practices.

What are the key skills and qualifications needed to thrive as a remote director cloud infrastructure engineering?

To excel as a Remote Director Cloud Infrastructure Engineering, you need deep expertise in cloud architecture, infrastructure management, and leadership, typically supported by a degree in computer science or engineering and significant experience in cloud environments. Familiarity with platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or similar, are commonly required. Exceptional communication, strategic thinking, and team leadership skills distinguish top performers in this role. These abilities are critical for ensuring secure, scalable, and efficient cloud solutions while effectively leading distributed engineering teams.

How does a remote director cloud infrastructure engineering typically collaborate with cross-functional teams to implement large-scale cloud solutions?

A Remote Director of Cloud Infrastructure Engineering regularly works with cross-functional teams, including software developers, security engineers, product managers, and executive leadership. They coordinate project requirements, align cloud strategies with business goals, and ensure seamless integration of cloud services. Effective virtual communication, clear documentation, and structured project management practices are crucial to fostering collaboration and driving successful outcomes in a remote environment. This role often involves leading technical reviews, setting architectural standards, and resolving complex technical challenges across distributed teams.

What are popular job titles related to Remote Director Cloud Infrastructure Engineering jobs in Wisconsin?

For Remote Director Cloud Infrastructure Engineering jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Director Cloud Infrastructure Engineering jobs in Wisconsin look for?

The top searched job categories for Remote Director Cloud Infrastructure Engineering jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Director Cloud Infrastructure Engineering jobs?

Cities in Wisconsin with the most Remote Director Cloud Infrastructure Engineering job openings:

Remote Director Cloud Infrastructure Engineering jobs near you
Infographic showing various Remote Director Cloud Infrastructure Engineering job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

Apply