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Remote Director Client Relations Jobs in Georgia

Goodway Group

... direct client management * You have strong analytical and problem-solving abilities (creative ... remote

Sodexo

Senior Director, Client Success

Atlanta, GA · On-site +1

$156K - $242K/yr

These roles are remote positions. Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value, complexity, and strategic importance of the accounts, ensuring ...

Goodway Group

The Associate Director, B2B, is a sales-focused service partner, working side by side with our ... remote

TriNet

Government Relations Director

Dunwoody, GA · On-site +1

$143K - $287K/yr

A Brief Overview TriNet is seeking a Government Relations Director to join our Government Relations ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

TriNet

Government Relations Director

Atlanta, GA · On-site +1

$143K - $287K/yr

A Brief Overview TriNet is seeking a Government Relations Director to join our Government Relations ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

InsuraTec

Sales Representative (Remote)

Columbus, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Braselton, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Atlanta, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Jefferson, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Acworth, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Calhoun, GA · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Director Client Relations information

What does a remote director of client relations do?

A Remote Director of Client Relations oversees the management and growth of relationships with a company's clients while working from a remote location. They are responsible for ensuring client satisfaction, addressing concerns, and identifying opportunities for upselling or cross-selling services. This role often involves coordinating with internal teams to meet client needs, developing strategies to improve client retention, and representing the company in virtual meetings and communications. Effective communication, problem-solving, and leadership skills are crucial for success in this position.

How does a remote director of client relations effectively build and maintain strong client partnerships without in-person meetings?

Remote Directors of Client Relations rely on proactive communication, frequent virtual check-ins, and strategic use of digital collaboration tools to foster strong client partnerships. They schedule regular video calls to discuss client needs, address concerns promptly, and share updates transparently, ensuring clients feel supported and valued. Additionally, they collaborate closely with internal teams to deliver solutions tailored to each client, often acting as the bridge between the client and various departments. Building rapport remotely requires being responsive, flexible, and attentive to client feedback, which helps nurture long-term relationships.

What are the key skills and qualifications needed to thrive as a remote director client relations, and why are they important?

To thrive as a Remote Director Client Relations, you need extensive experience in account management, client engagement, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and communication platforms is typically required. Exceptional leadership, problem-solving, and interpersonal skills help foster strong client relationships and manage distributed teams effectively. These competencies are essential for driving client satisfaction, retaining key accounts, and ensuring seamless collaboration in a remote environment.

What are popular job titles related to Remote Director Client Relations jobs in Georgia?

For Remote Director Client Relations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Director Client Relations jobs in Georgia look for?

The top searched job categories for Remote Director Client Relations jobs in Georgia are:

What cities in Georgia are hiring for Remote Director Client Relations jobs?

Cities in Georgia with the most Remote Director Client Relations job openings:

Remote Director Client Relations jobs near you

Associate Director - Client Experience

Remote

Goodway Group
Marketing • 501 - 1,000 employees
Learn more about Goodway Groupexternal

Full-time

Re-posted 29 days ago

Job description

The Associate Director, is a sales-focused service partner, working side by side with our Business Development Managers.  From the time of engagement, they own (and want ownership) of the client partnership! 
They build relationships, identify opportunities to expand opportunities and client impact, and manage the day-to-day success of their campaigns.  They know their clients inside and out, engage in ongoing results-based dialogue, overcome obstacles, and in a nutshell, create a fantastic client experience.  
What You Will Do
  • Manage overall client relationship, being the day-to-day lead on accounts where you’ll drive satisfaction, growth, and product adoption
  • Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and offerings that drive revenue working in tandem to achieve revenue targets.
  • Be continually aware of the client environment, products/services, strategy/vision, needs, competitive landscape, and challenges, and communicate those effectively to internal partners, leading the internal team to ensure recommendations and performance are aligned to and can exceed client expectations.
  • Work with clients to define measurable digital KPIs that tie to their overall business objective and lead the comprehensive team to ensure recommendations, strategy, and performance are aligned to and can exceed client expectations.
  • Actively participating/leading internal and external calls, including Kick-off, Account Team, Sales team, and educational meetings, and client calls.
  • Managing and solving conflicts both internally and externally with clients and internal teams
Who You Are
  • You have a minimum of 7 years of working in paid digital media, either within account management or media, inclusive of Paid Search, Paid Social, and Programmatic (display, native, etc.) and have a working knowledge of the overall marketing landscape with the ability to lead and guide CMO level client discussions.
  • 7+ years of holistic marketing and media experience and strong knowledge of the digital media and programmatic ecosystem.
  • 5+ years of digital marketing/media experience with a heavy focus on strategy and working directly with senior stakeholders.
  • 5+ years with direct client management
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends.
  • You have a strong understanding of direct response/performance marketing metrics such as visitor-to-lead and lead-to-sale ratios, sales revenue by channel, cost per lead, landing page conversion rate (CVR%), customer lifetime value (CLV or LTV), LTV: CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC)
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends
  • Ability to work within multiple technical systems and platforms necessary for managing client campaigns, dashboard reporting, ad tags, and sales funnel. Tableau, DV360, Trade Desk, AdWords and Facebook experience preferred.
  • You have had roles where you have had to manage change well, are a motivated self-starter with a team-player mentality, and can travel up to 20% (including two required all company trips per year)
  • Bachelor’s degree or equivalent training in a technical discipline. Advanced degree, professional certification, or equivalent training preferred.

Things You Should Know

  • Our workdays can sometimes be long and unpredictable. You should be comfortable and capable of sitting and/or standing at a desk for at least 8 hours
  • Twice per year, we gather together to work and play for a week. Both retreats are “can’t miss” events. There may also be other opportunities to travel depending on your specific role and business needs

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