Remote Direct Support Jobs in Portland, ME (NOW HIRING)

STARTING SALARY RANGE: $55,767 - $72,763

BENEFITS: 100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13 paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents.

SMCC summary of benefits 2025.pdf

RESPONSIBILITIES: The Associate Director administers and oversees the packaging and disbursement of federal, state, and institutional financial aid in compliance with applicable regulations. This role manages key operational functions, including eligibility determination, verification, Satisfactory Academic Progress (SAP), and Return of Title IV (R2T4), ensuring accurate and timely processing. The Associate Director supports regulatory compliance through interpretation of federal and state guidelines, participation in audits and program reviews, and continuous process improvement. The position also leads to the maintenance and optimization of the Anthology student information system and financial aid modules, including system setup, upgrades, and data integrations. Additional responsibilities include oversight of state aid programs, supervision and training of staff, management of data exchanges with external agencies, and leadership of default prevention and financial literacy initiatives.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, finance, education or related field from an accredited college or university.
• At least three years of experience in post-secondary financial aid.

PREFERRED QUALIFICATIONS:

• Master’s degree in business, finance, education or related field from an accredited college or university.
• Experience utilizing Anthology Student or other financial aid management systems.

KNOWLEDGE/SKILLS/ABILITIES:

Required:

• Knowledge of federal financial aid regulations under the Higher Education Act of 1965 (HEA), as defined by the U.S. Department of Education (ED)
• Strong analytical, organizational, and problem-solving skills
• Ability to interpret and apply complex regulations and policies with a strong compliance mindset
• Excellent written, verbal, and interpersonal communication skills
• Ability to collaborate effectively with diverse stakeholders, including students, families, faculty, staff, and external agencies
• Proficiency with financial aid and student information systems, including ED systems such as EdConnect, Common Origination and Disbursement (COD), Central Processing System (CPS), and Student Financial Aid (SFA) Partner Connect
• Strong computer skills, including advanced proficiency in Microsoft Office applications, particularly Excel

Preferred:

• Experience administering aid at an institution with 5,000 or more students
• Experience working in a community college setting

WHY WORK AT SMCC:

SMCC offers meaningful work in a mission-driven environment where employees are valued for their expertise, commitment, and care for students.  SMCC employees benefit from a collegial workplace, opportunities for professional growth, and the chance to make a direct impact on student’s lives and Maine’s workforce.

ABOUT SMCC:

SMCC is Maine’s largest community college and a member of the Maine Community College System.  SMCC is dedicated to providing accessible, affordable, and high-quality education that prepares students for careers, transfer, and lifelong learning.

MISSION, VISION, & STRATEGIC ANCHORS:

SMCC is guided by a student-ready philosophy and a commitment to equity, access, and excellence.  Our work is grounded in three strategic anchors:

• Students - Supporting access, success, completion, and well-being
• People - Investing in a supportive, inclusive, and engaged workforce
• Community – Strengthening partnerships and responding to regional workforce and community needs

RECOVERY FRIENDLY WORKPLACE

SMCC is proud to be a Recovery Friendly Workplace.  We are committed to fostering an inclusive, supportive environment that values the unique experience and contributions of individuals from all walks of life.  At SMCC, we believe in empowering all members of our community to thrive and succeed in both their professional and personal journey

EMPLOYMENT ELIGIBILITY:  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Currently, SMCC is unable to sponsor or assume sponsorship of an employment visa. 

THINKING ABOUT APPLYING?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

SMCC is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodation to qualified individuals with disabilities upon request. For more information, please contact 207-741-5568.

APPLICATION PROCESS: Review of applications will begin June 25, 2026 and will continue until the position is filled. Interested applicants should submit a cover letter, resume and a list of three professional references. 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, finance, education or related field from an accredited college or university.
• At least three years of experience in post-secondary financial aid.

PREFERRED QUALIFICATIONS:

• Master’s degree in business, finance, education or related field from an accredited college or university.
• Experience utilizing Anthology Student or other financial aid management systems.

KNOWLEDGE/SKILLS/ABILITIES:

Required:

• Knowledge of federal financial aid regulations under the Higher Education Act of 1965 (HEA), as defined by the U.S. Department of Education (ED)
• Strong analytical, organizational, and problem-solving skills
• Ability to interpret and apply complex regulations and policies with a strong compliance mindset
• Excellent written, verbal, and interpersonal communication skills
• Ability to collaborate effectively with diverse stakeholders, including students, families, faculty, staff, and external agencies
• Proficiency with financial aid and student information systems, including ED systems such as EdConnect, Common Origination and Disbursement (COD), Central Processing System (CPS), and Student Financial Aid (SFA) Partner Connect
• Strong computer skills, including advanced proficiency in Microsoft Office applications, particularly Excel

Preferred:

• Experience administering aid at an institution with 5,000 or more students
• Experience working in a community college setting