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Remote Direct Support Jobs in Hamilton, OH (NOW HIRING)

Liveops

Remote Customer Service Agent

Middletown, OH · Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Hamilton, OH · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Cincinnati, OH · Remote

$14.75 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Miamioh

Director of Urban Partnership

Oxford, OH · On-site +1

$110K/yr

Support fundraising efforts by contributing program insights, identifying potential donors, and ... Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ...

Talkiatry

Remote Therapist - Ohio

Cincinnati, OH · Remote

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... self-directed 1099/Private Practice. You will be a part of our team! Compensation, Benefits ...

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See Hamilton, OH salary details

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How much do remote direct support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote direct support in Hamilton, OH is $15.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.35 per hour, depending on experience, location, and employer.

What does a remote direct support do?

A typical day as a Remote Direct Support professional involves regularly checking in with clients via phone or video calls, assisting with daily living tasks, and providing social or emotional support based on individual service plans. You may help clients with appointment scheduling, medication reminders, or resource navigation, and will frequently document progress or concerns using secure online systems. Collaboration with supervisors, case managers, or other support staff is common to ensure comprehensive care. This role often requires adaptability and self-motivation, as you manage your schedule while ensuring consistent, high-quality support to those you serve.

What is a remote direct support?

A Remote Direct Support job involves assisting individuals with disabilities or special needs through virtual communication rather than in-person interaction. Duties may include providing guidance, emotional support, and resources to help clients maintain independence and improve their quality of life. Support is typically offered through phone calls, video chats, emails, or other online platforms. This role requires strong communication skills, empathy, and the ability to adapt to clients' unique needs remotely.

What are the key skills and qualifications needed to thrive in remote direct support?

To thrive as a Remote Direct Support professional, you need experience in supporting individuals with disabilities or mental health needs, a high school diploma or equivalent, and knowledge of care best practices. Familiarity with virtual communication platforms, basic documentation software, and, in some cases, relevant certifications such as CPR or First Aid are typically required. Strong interpersonal skills, patience, reliability, and problem-solving abilities will help you stand out in this role. These skills ensure you can provide safe, compassionate, and effective support to clients while working remotely and coordinating with care teams.

What are the most commonly searched types of Direct Support jobs in Hamilton, OH? The most popular types of Direct Support jobs in Hamilton, OH are:
What are popular job titles related to Remote Direct Support jobs in Hamilton, OH? For Remote Direct Support jobs in Hamilton, OH, the most frequently searched job titles are:
What job categories do people searching Remote Direct Support jobs in Hamilton, OH look for? The top searched job categories for Remote Direct Support jobs in Hamilton, OH are:
What cities near Hamilton, OH are hiring for Remote Direct Support jobs? Cities near Hamilton, OH with the most Remote Direct Support job openings:
Remote Direct Support jobs near you
Infographic showing various Remote Direct Support job openings in Hamilton, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,549 per year, or $15.2 per hour.

Pharmacy Concierge Support Technician

Communicarehealth

Blue Ash, OH • Remote

$16.75 - $20.50/hr

Full-time

Posted 18 days ago

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Job Summary:
The Pharmacy Technician will provide direct support to The PBM Services Pharmacy Concierge team by coordinating and facilitating alternative channel pharmacy sourcing for patients and members. This role plays a key part in ensuring patients gain timely and cost-effective access to medications through non-traditional pharmacy channels including international mail-order, Manufacturer patient assistance programs, foundations, or other direct-distribution networks.

This position requires a detail-oriented, proactive individual with strong communication skills and a working knowledge of pharmacy operations and benefits.

This is remote from 11am-7pm

Job Duties and Responsibilities:

  • Serve as a liaison between patients, providers, pharmacies, and internal PBM teams to coordinate alternative sourcing solutions.

  • Identify and verify appropriate sourcing channels for non-covered, high-cost, or limited-distribution medications.

  • Support the Pharmacy Concierge team in preparing cost comparisons, savings estimates, reports, and invoices.

  • Track and document sourcing outcomes, patient preferences, and turnaround times in the case management system.

  • Maintain up-to-date knowledge of trusted alternative pharmacy vendors, pricing structures, and service offerings.

  • Follow up with pharmacies and providers to ensure prescriptions are filled correctly and timely.

  • Help troubleshoot access barriers and assist members in navigating the sourcing and delivery process.

  • Uphold pharmacy compliance standards and confidentiality requirements (e.g., HIPAA)

  • Contribute to the refinement of workflows and identify opportunities to improve patient experience and service efficiency.

  • Represent the department at meetings, committees, and events as requested.

  • Maintain positive attitude and a helpful approach to customers and clients.

  • All other duties as assigned.

Skills and Abilities:

  • Two plus years of experience in a pharmacy technician or care coordination role (retail, mail order, specialty, or PBM).

  • Familiarity with pharmacy benefit structures, prior authorization processes, and third-party billing.

  • Strong customer service, organizational, and written/verbal communication skills.

  • Comfort working with digital tools including EHR, Rx platforms, Excel, and CRM software.

  • Ability to work independently and manage multiple patient cases with urgency and empathy.

  • Independent worker, good interpersonal skills, excellent verbal and written communications skills, works efficiently to meet deadlines.

  • Ability to prioritize, problem solve, and multitask. Performs tasks accurately. Responds timely to key stakeholders.

  • Ability to maintain strict confidentiality.

Education:
Associate or Bachelor's degree.

Experience and Training:

  • 2 plus years' Experience as a Pharmacy Technician, LPN, or Position Title (in lieu of education) (Required).

  • PBM or specialty pharmacy experience (Required)

  • Experience assisting patients with accessing financial, community and/or pharmaceutical resources for specialty drugs. (Preferred).

  • Experience working with underserved individuals and/or communities in a healthcare capacity. (Preferred).

Why Join Us?
This is an opportunity to help transform access to affordable medications for patients across the country by playing a hands-on role in an innovative, service-oriented PBM model. You'll be part of a growing team that values honesty, excellence, accountability, respect, and teamwork.

#LI-Remote

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