Remote Digital Operations Manager Jobs in Surprise, AZ

JOB SUMMARY:

The Digital Content Strategist is responsible for managing content strategy, production, review and iteration for content on alz.org and other sites managed by the Alzheimer’s Association. This position specifically creates and governs digital products for health systems, medical affairs, clinicians and other professionals as needed. This role specializes in product evolution, documentation, governance, organizing lifecycles of content in editorial calendars and executing vital maintenance. The Digital Content Strategist creates effective copy while considering usability, accessibility, editorial standards, internal and external style, analytics, SEO, legal and other requirements. Throughout the content creation process, this position collaborates with Digital Strategy team members in user research, UX, design and development, as well as stakeholders throughout the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES:

•  Work with user research, UX, visual design and developers to create engaging, accessible solutions that connect with users. (20%)
•  Create digital content as well as repurpose print and other source material for web. (15%)
•  Manage communication, feedback and approvals with stakeholders. (10%)
•  Develop and evolve planning, tracking and direction documents for stakeholders, designers and developers. (10%)
•  QA and testing as part of the content development process before publication. (10%)
•  Shape content strategy and ensure resources are found at point of need for multiple audiences on alz.org. (10%)
•  Provide guidance, best practices and user insights to stakeholders during content development. (5%)
•  Audit and refresh alz.org to maintain user-centric content. (5%)
•  Proactively identify areas for improvement based on user needs and/or engagement opportunities. (5%)
•  Plan strategic content iteration through the lifespan of programs, initiatives and events. (5%)
•  Develop and maintain documentation for governing alz.org, including sitemap, ownership matrix, process and policies. (5%)

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

• Cares about the written word, language and storytelling on a digital platform.
•  Is a strong writer, editor and leader comfortable owning decisions and projects.
•  Understands clinical terminology and has experience writing for providers or payers.
•  Creates and iterates on macro (site-wide) and micro (page-specific) content strategies.
•  Compiles inventories, audits, matrices and content strategy documentation.
•  Knows how to inform strategic decisions, information architecture and content mapping.
•  Possesses expertise in SEO and analytics to drive decisions and optimize content.
•  Works within a content management system (our CMS is Kentico).
•  Is highly organized, motivated and detail-oriented. Manages multiple projects and tasks simultaneously in a fast-paced environment.
•  Possesses excellent communications skills and the ability to collaborate with people at all levels of the organization.
•  A motivated and strategic thinker who can navigate ambiguity and problem solve.
•  Expertise in translating and clarifying complex information and concepts for laypeople.
•  A leader who's comfortable owning decisions, presenting ideas and finding alignment.
•  Is proficient in AP Style.
•  Is a collaborative, goal-oriented team player.
•  Has some experience with HTML and working with nonprofits or volunteer health organizations.

REQUIRED EDUCATION AND EXPERIENCE:

•  Bachelor’s degree in journalism, Library Science, Communications, Marketing or related field
•  5-7 years progressive experience defining, developing and evolving digital content

Job Title: Senior Associate Director, Digital Content

Position Location – US Remote

Status: Full time exempt

Position Grade & Compensation: Grade 509 Exempt, The Alzheimer’s Association’s good faith expectation salary range for this role is between $108k - $115k 

REPORTS TO: Director of Digital Content & Creative

Who We Are: 

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. 

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. 

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. 

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. 

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. 

 The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. 

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance forEmployers and the California Fair Chance Act at the Alzheimer's Association.
The Alzheimer's Association will conduct an individualized assessment of the material job duties of this job include working with vulnerable communities which theemployer may reasonably believe that Criminal History may have a direct, adverse and negative relationship for the safety of the community.

The background check will include searches for: social security person search, public reports, county & federal criminal reports, multi-jurisdictional, sex offenderdatabase, NSOPW national sex offender, education, employment history, motor vehicle or driving history, and reference checks.