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Remote Digital Operations Manager Jobs in Katy, TX

HungerRush

Manager, Support Operations

Houston, TX · On-site +1

The all-in-one system integrates digital ordering (including AI-powered text and talk ordering ... Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ...

YO AI Labs

AI Consulting Expert - Remote

Houston, TX · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

Sonoma Consulting Inc.

Remote DevOps Engineer

Houston, TX · Remote

$50.25 - $69/hr

Travel: onsite in Houston for week 1 - remaining weeks would be remote. Qualifications Requirements ... Background in network security (firewall management) Additional Information Devops, Network ...

Digital

Lead Account Director

Houston, TX · Remote

Partner directly with agency leadership to scale operations. Requirements * At least 5-10+ years in a digital marketing, advertising, or creative agency. * Proven experience managing enterprise or ...

CST Connections

Social Media Manager

Houston, TX · On-site +1

... digital marketing strategies. The Social Media Manager will be responsible for developing ... This fully remote role requires a blend of creativity, strategic thinking, and analytical skills to ...

CST Connections

Social Media Manager

Houston, TX · Remote

... digital marketing strategies. The Social Media Manager will be responsible for developing ... This fully remote role requires a blend of creativity, strategic thinking, and analytical skills to ...

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Showing results 21-40

All JobsDigital Operations JobsRemote Digital Operations Manager JobsRemote Digital Operations Manager Jobs in Katy, TX

Remote Digital Operations Manager information

See Katy, TX salary details

$58.7K

$68.2K

$84.4K

How much do remote digital operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote digital operations manager in Katy, TX is $68,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a remote digital operations manager?

A Remote Digital Operations Manager is a professional responsible for overseeing and optimizing digital processes and workflows within an organization, while working remotely. Their duties typically include managing digital projects, coordinating cross-functional teams, implementing digital tools and strategies, and ensuring efficient operation of online platforms. They play a crucial role in streamlining digital operations, improving productivity, and supporting business goals from a remote location. This role requires strong communication, organizational, and technical skills, as well as experience with digital platforms and remote collaboration tools.

What are the key skills and qualifications needed to thrive as a remote digital operations manager?

To thrive as a Remote Digital Operations Manager, you need expertise in digital project management, process optimization, and a solid background in business or operations management, often backed by a relevant degree. Familiarity with project management tools (like Asana, Trello, or Jira), CRM systems, and data analytics platforms is typically required. Strong leadership, communication, and problem-solving skills set top performers apart, especially when coordinating distributed teams. These skills and qualifications are crucial for maintaining efficient digital workflows, driving organizational goals, and ensuring seamless remote collaboration.

How does a remote digital operations manager typically collaborate with cross-functional teams while working remotely?

As a Remote Digital Operations Manager, collaboration with cross-functional teams is often facilitated through digital project management platforms, regular virtual meetings, and asynchronous communication tools. You’ll frequently coordinate with departments such as marketing, IT, and customer support to streamline workflows and ensure alignment on digital initiatives. Clear communication and proactive status updates are crucial to overcoming the challenges of time zone differences and remote collaboration. Building strong relationships and setting clear expectations helps maintain productivity and fosters a collaborative team environment.

What is the difference between Remote Digital Operations Manager vs Remote Digital Marketing Manager?

AspectRemote Digital Operations ManagerRemote Digital Marketing Manager
Primary FocusOverseeing digital processes, workflows, and operational efficiencyPlanning and executing marketing campaigns, content strategy, and brand promotion
Required SkillsProject management, digital tools, process optimizationSEO, content creation, analytics, advertising
Work EnvironmentCollaborates with IT, operations, and cross-functional teamsWorks closely with creative, sales, and marketing teams
Common CertificationsProject Management Professional (PMP), Agile certificationsGoogle Analytics, HubSpot, SEO certifications

The Remote Digital Operations Manager primarily focuses on streamlining digital workflows and ensuring operational efficiency across digital platforms. In contrast, the Remote Digital Marketing Manager concentrates on developing marketing strategies and campaigns to promote brands online. While both roles require digital skills and collaboration, their core responsibilities and skill sets differ significantly, making each role unique within the digital industry.

What job categories do people searching Remote Digital Operations Manager jobs in Katy, TX look for?

The top searched job categories for Remote Digital Operations Manager jobs in Katy, TX are:

What cities near Katy, TX are hiring for Remote Digital Operations Manager jobs?

Cities near Katy, TX with the most Remote Digital Operations Manager job openings:

Remote Digital Operations Manager jobs near you

Manager, Support Operations

HungerRush

Houston, TX • On-site, Remote

Full-time

Posted 28 days ago

Job description

Who We Are
HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at
Position">www.hungerrush.com.
Position Summary
The Manager, Support Operations owns the operational engine behind the Menufy and HungerRush support teams: workforce planning, quality assurance, automation/AI, and training & knowledge management. This role leads a team of 4 functional leads and turns Support performance data into decisions the rest of the organization can act on.
Success in this role means building operational systems that allow Support leaders and agents to consistently deliver fast, high-quality customer experiences while continuously improving efficiency through data, automation, and process optimization.
What this Role Owns
Workforce Management
  • Contact-volume forecasting, staffing models, capacity planning across both support centers
  • Schedule adherence, shrinkage tracking, and coverage planning

Quality Assurance
  • QA scoring frameworks, calibration, and the coaching feedback loop
  • Quality trend reporting and corrective action planning

AI & Automation
  • Deflection and containment performance (Voice AI, bots, agent-assist tools)
  • Automation roadmap execution and vendor management

Training & Knowledge Management
  • New-hire onboarding and training effectiveness
  • Knowledge base content lifecycle and search/adoption health

Also Responsible For
  • Executive-level reporting like dashboards and scorecards that translate operational data into business impact
  • Cross-functional readiness: incident management, product launch prep, organizational change rollout
  • Process standardization across POS and Menufy support

Leadership Responsibilities
  • Manages and develops the 4 functional leads directly
  • Operates as an enabling partner to frontline team leaders: supporting execution, not directing team strategy
  • Escalates cross-functional blockers to Support leadership rather than setting strategic direction independently

Qualifications
Required
  • 5+ years in contact center operations, including 2+ years in a WFM, QA, or CX operations leadership capacity
  • Direct experience with forecasting/scheduling platforms (e.g., Assembled) and QA tooling
  • Track record of owning a performance scorecard and presenting results to leadership
  • Strong analytical skills, comfortable translating raw metrics into a clear operational narrative

Preferred
  • Experience leading or heavily supporting an AI/automation deflection initiative
  • Zendesk administration or configuration experience
  • Background in restaurant technology, POS, or SaaS support environments

Key Performance Indicators
  • Service level and staffing forecast accuracy
  • QA score trend and calibration consistency
  • AI deflection rate and containment quality
  • New-hire time-to-proficiency
  • On-time delivery of the weekly executive summary

Additional Details
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

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