ZipRecruiter

Log In

2

Remote Digital Nomad Customer Service Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

next page

Showing results 1-20

All JobsDigital Nomad Customer Service JobsRemote Digital Nomad Customer Service JobsRemote Digital Nomad Customer Service Jobs in Raleigh, NC

Remote Digital Nomad Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote digital nomad customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote digital nomad customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote digital nomad customer service?

A Remote Digital Nomad Customer Service job involves providing customer support and assistance via phone, email, chat, or social media while working from any location with a reliable internet connection. Digital nomads in this role are not tied to a specific office and often travel or live in different countries. The job typically requires excellent communication skills, problem-solving abilities, and proficiency with digital tools and platforms. Remote customer service representatives help resolve customer inquiries, troubleshoot issues, and ensure a positive customer experience, all while working remotely.

What are the key skills and qualifications needed to thrive as a remote digital nomad customer service?

To thrive as a Remote Digital Nomad Customer Service Representative, you need excellent communication skills, problem-solving abilities, and prior customer service experience or relevant training. Familiarity with CRM platforms like Zendesk or Salesforce, proficiency in remote communication tools, and reliable internet access are typically required. Strong self-motivation, adaptability, and time management set outstanding candidates apart in this role. These skills and qualities ensure effective customer support, productivity, and professionalism while working independently from any location.

How does a remote digital nomad customer service representative stay connected and collaborate effectively with their team while working from different locations?

As a Remote Digital Nomad Customer Service representative, staying connected with your team typically involves using a variety of digital communication tools such as Slack, Zoom, and project management platforms like Trello or Asana. Regular virtual meetings, clear documentation, and proactive communication are essential for aligning on customer issues and updates. While you have the flexibility to work from anywhere, you'll need to be mindful of time zones and maintain a reliable internet connection to ensure you can provide timely support to customers and collaborate effectively with colleagues. Team culture is often fostered through online chat channels, video calls, and occasional remote team-building activities.

What is the difference between Remote Digital Nomad Customer Service vs Remote Technical Support Specialist?

AspectRemote Digital Nomad Customer ServiceRemote Technical Support Specialist
CredentialsBasic customer service skills, sometimes certifications in communication or CRM toolsTechnical certifications or knowledge in specific software/hardware
Work EnvironmentRemote, flexible, often from various locations worldwideRemote, often requires troubleshooting hardware/software issues
Employer & Industry UsageCustomer service departments across industries like retail, tech, travelIT companies, tech support firms, software providers
Search & Comparison IntentPeople seeking remote customer service roles with location flexibilityIndividuals looking for technical support roles with remote options

Remote Digital Nomad Customer Service focuses on assisting customers via communication channels, emphasizing soft skills and flexibility. Remote Technical Support Specialists handle technical issues, requiring specific technical knowledge. Both roles are remote, but they differ in skill requirements and industry focus.

What are the most commonly searched types of Digital Nomad Customer Service jobs in Raleigh, NC?

The most popular types of Digital Nomad Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Digital Nomad Customer Service jobs in Raleigh, NC?

For Remote Digital Nomad Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Digital Nomad Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Digital Nomad Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Digital Nomad Customer Service jobs?

Cities near Raleigh, NC with the most Remote Digital Nomad Customer Service job openings:

Remote Digital Nomad Customer Service jobs near you
Infographic showing various Remote Digital Nomad Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Associate

Marpai Administrators LLC

Cary, NC • Remote

$14.42 - $19.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Customer Service Associate supports Customer Service Representatives and internal department requirements outside of standard call handling. This role assists with non-call workflows, operational inquiries, digital communication channels, and cross-functional support needs. The position may also answer basic-level customer service calls when call volume warrants, helping maintain service levels and ensure timely support for members, providers, clients, and internal stakeholders.
 
WHAT YOU WILL BE DOING: 
Customer Service and Department Support
  • Provide daily administrative and operational support to Customer Service Representatives to help maintain workflow continuity and timely issue resolution.
  • Support internal department requirements outside of standard call handling, including follow-up tasks, documentation updates, email inquiries, portal messages, and departmental requests.
  • Monitor and respond to inquiries received through approved customer service communication channels, including Member Portal Chat, Message Board, and Customer Service email group.
  • Assist with answering calls when  when additional call support is needed due to call volume or business demand.
  • Escalate complex, sensitive, or unresolved issues to the appropriate Customer Service Representative, Lead Customer Service Representative, supervisor, or operational department.
  • Maintain accurate documentation of work completed, inquiries handled, follow-up actions, and pending items in accordance with department expectations.
  • Assist with basic-level calls when volume warrants while maintaining professionalism and adherence to call handling expectations
  • Demonstrate accountability, teamwork, dependability, and a commitment to continuous improvement.
  • Other duties as required
 
KNOWLEDGE, SKILLS AND ABILITIES
  • Strong customer service mindset with the ability to support multiple team members and internal departments professionally. 
  • Ability to manage non-call workflows, follow-up items, email inquiries, portal messages, and administrative support tasks accurately and efficiently.
  • Clear verbal and written communication skills with attention to detail and professionalism.
  • Ability to research routine inquiries, document findings, and escalate complex issues appropriately.
  • Strong organizational, prioritization, and time-management skills.
  • Ability to work independently in a remote environment while contributing effectively to team success.
  • Ability to maintain confidentiality and comply with HIPAA, regulatory, and company policy requirements.

WHAT DO YOU NEED
  • High School Diploma or GED required.
  • Call center experience (TPA / Self-Funded Plans preferred).
  • Basic understanding of healthcare benefits, eligibility, claims processing, provider networks, healthcare terminology, and HIPAA requirements preferred.
  • WLT system knowledge preferred. 
 
WORK REQUIREMENTS:
  • Remote work environment requiring prolonged computer use and telephone interaction.
  • Ability to work scheduled business hours and overtime as required to support business needs.
  • Ability to maintain a secure home office environment that meets company standards.
 
WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.