... capabilities, remote operations, and digital customer journeys meet the highest quality ... evidence, survey insights, and business risk assessment. * Contribute to milestone readiness ...
... capabilities, remote operations, and digital customer journeys meet the highest quality ... evidence, survey insights, and business risk assessment. * Contribute to milestone readiness ...
Audience & Messaging Specialist (Americas)
Troy, MI · Remote
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audiencefirst. What You Will Do * Develop and refine audience ...
Audience & Messaging Specialist (Americas)
Troy, MI · Remote
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audiencefirst. What You Will Do * Develop and refine audience ...
Audience & Messaging Specialist (Americas)
Troy, MI · On-site +1
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audience-first. What You Will Do * Develop and refine audience ...
Audience & Messaging Specialist (Americas)
Troy, MI · On-site +1
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audience-first. What You Will Do * Develop and refine audience ...
Audience & Messaging Specialist (Americas)
Troy, MI · On-site +1
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audience-first. What You Will Do * Develop and refine audience ...
Audience & Messaging Specialist (Americas)
Troy, MI · On-site +1
$57K - $75K/yr
... tooling, digital capabilities, and deep application expertise. At Seco, you'll find more than a ... aligned, evidence-based, and audience-first. What You Will Do * Develop and refine audience ...
Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies ... What you'll do- Key Responsibilities * In a digital integrated healthcare environment ...
Quick apply
Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies ... What you'll do- Key Responsibilities * In a digital integrated healthcare environment ...
Ensure observation documentation reflects objective evidence, aligned feedback, and actionable next ... Comfort working within a highly digital and remote work environment * Ability to work independently ...
Ensure observation documentation reflects objective evidence, aligned feedback, and actionable next ... Comfort working within a highly digital and remote work environment * Ability to work independently ...
Remote Digital Evidence information
What is a remote digital evidence specialist?
A Remote Digital Evidence specialist is a professional who collects, analyzes, and preserves digital data from electronic devices or online sources without being physically present at the site. They use specialized tools and secure methods to access, extract, and document digital evidence for legal, investigative, or compliance purposes. This role is vital in cybercrime investigations, corporate security, and legal proceedings where digital evidence must be handled remotely to maintain its integrity.
What are some common challenges faced when handling digital evidence remotely, and how can they be managed?
Working with digital evidence remotely often presents challenges such as ensuring data integrity, maintaining secure data transmission, and coordinating with team members across different locations. To manage these, professionals use encrypted communication tools, adhere to strict chain-of-custody protocols, and utilize secure cloud-based platforms for evidence storage and collaboration. Regular training and clear documentation also help maintain compliance with legal and organizational standards, ensuring that evidence remains admissible and protected throughout the process.
What is the difference between Remote Digital Evidence vs Digital Forensics Analyst?
| Aspect | Remote Digital Evidence | Digital Forensics Analyst |
|---|---|---|
| Credentials | Certifications like EnCE, CFCE often preferred | Same certifications typically required |
| Work Environment | Primarily remote, digital investigation tools | Often in labs or on-site, but remote options available |
| Industry Usage | Used in legal, law enforcement, cybersecurity | Primarily law enforcement, legal, cybersecurity |
| Job Focus | Collecting and preserving digital evidence remotely | Analyzing digital evidence to uncover facts |
Remote Digital Evidence specialists focus on gathering and preserving digital evidence remotely, often supporting investigations from a distance. Digital Forensics Analysts analyze digital evidence to uncover details and support legal or security cases. While both roles require similar certifications and work in related industries, their primary functions differ: one emphasizes evidence collection, the other analysis.
What are the key skills and qualifications needed to thrive as a remote digital evidence specialist?
To thrive as a Remote Digital Evidence Specialist, you need a strong background in digital forensics, data analysis, and information technology, often supported by a relevant degree and industry certifications like CFCE or EnCE. Familiarity with forensic tools such as EnCase, FTK, and X-Ways, as well as secure data transmission systems, is essential. Sharp attention to detail, integrity, and strong communication skills help professionals excel in reviewing, preserving, and reporting on digital evidence remotely. These capabilities ensure accurate, legally sound evidence handling and effective collaboration with legal or investigative teams.
What are the most commonly searched types of Digital Evidence jobs in Michigan? The most popular types of Digital Evidence jobs in Michigan are:
What are popular job titles related to Remote Digital Evidence jobs in Michigan? For Remote Digital Evidence jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Digital Evidence jobs in Michigan look for? The top searched job categories for Remote Digital Evidence jobs in Michigan are:
What cities in Michigan are hiring for Remote Digital Evidence jobs? Cities in Michigan with the most Remote Digital Evidence job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Stellantis rating
7.5
Based on 130 frontline employees who took The Breakroom Quiz
14th of 44 rated automakers
Job description
Join the Connected Services Quality team and contribute to shaping the next generation of software-defined vehicle experiences. In this role, you will help ensure that connected services, mobile applications, OTA capabilities, remote operations, and digital customer journeys meet the highest quality expectations across the full product lifecycle.
You will be responsible for translating customer feedback, warranty data, field signals, surveys, and benchmark insights into clear quality priorities, ensuring that the most relevant issues are addressed in the product backlog and driven to resolution with Product, Engineering, Validation, OP4C, and regional teams.
We are looking for a customer-obsessed technology enthusiast with a strong background in automotive electronic systems, connected vehicle architectures, and software quality. This is a highly transversal role for someone who can combine technical depth, data-driven decision-making, stakeholder influence, and a passion for improving real-world customer experience.
Responsibilities:
- Analyze customer feedback, warranty claims, QFS/NPS/JD Power survey results, app reviews, social media signals, and field data to identify recurring quality themes and customer pain points.
- Classify issues by feature, system, customer impact, root cause family, and complaint type, distinguishing between design limitations, malfunctions, usability concerns, and expected behavior by design.
- Drive data-based prioritization through Pareto analysis, KPI monitoring, and customer impact assessment to ensure the most critical connected services issues are addressed first.
- Collaborate with Product, Engineering, Validation, OP4C, Control Tower, Regions, Brands, and Customer Care teams to convert customer voice into actionable backlog items, corrective actions, and quality improvement plans.
- Benchmark Stellantis connected services against best-in-class competitors and top quartile references, leveraging HUB vehicles, benches, simulators, and available test assets to evaluate real customer experience.
- Define, monitor, and communicate Quality KPIs such as warranty forecast, Things Gone Wrong, PPM/PPH, remote operation success rate, onboarding journey performance, issue aging, and time to fix.
- Support issue prioritization forums and escalation processes by providing fact-based customer impact analysis, warranty evidence, survey insights, and business risk assessment.
- Contribute to milestone readiness assessments by evaluating quality maturity, open issue status, validation evidence, customer risk, and launch readiness for connected services features.
- Promote a continuous improvement mindset by capturing lessons learned, supporting problem-solving activities, mentoring engineering teams, and helping embed quality-by-design practices into development and serial life.
Basic Qualifications:
- Bachelor’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field.
- A minimum 8 years of experience in the automotive industry, ideally within connected services, software quality, electronic systems, vehicle integration, customer experience, or serial life quality management.
- Strong understanding of connected vehicle end-to-end architectures, including on-board/off-board systems, telematics, mobile apps, cloud platforms, OTA, service activation, remote services, diagnostics, and vehicle data flows.
- Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue management, lessons learned, and continuous improvement methods.
- Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI definition, trend monitoring, and executive reporting.
- Ability to connect technical symptoms, customer impact, business risk, and product backlog priorities to drive fact-based decisions.
- Experience using issue management, collaboration, and engineering tools such as Jira, Confluence, PLM, S2IRIUS, GIM, ALTIS, RTC, Foundry, or equivalent platforms is preferred.
- Knowledge of problem-solving methodologies such as Root Cause Analysis, 8D, RPS, DFSS, FMEA, or similar quality improvement approaches is a plus.
- Excellent communication, influencing, and coordination skills in a multi-site, multicultural, and cross-functional environment.
- Proven ability to lead complex topics without direct authority, align stakeholders, manage escalations, and drive issues to closure.
- Strong analytical mindset, customer orientation, autonomy, curiosity, and ability to operate effectively in a fast-changing software-defined vehicle environment.
- Fluency in English is required.
Preferred Qualifications:
- Master’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field.
Our Benefits — Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
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