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Remote Diagnostic Engineer Jobs in Texas (NOW HIRING)

AxisCare

Support Engineer

Waco, TX · Remote

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to ... Diagnose and resolve the issues that have them stumped by scouring logs and dashboards, running ...

Qcells

SCADA Engineer - Level 2

Houston, TX · Remote

$105K - $125K/yr

Remote SCADA ENGINEER - LEVEL 2 Hanwha Qcells USA Corp (Qcells USA), headquartered in Houston, TX, ... Perform diagnostics and troubleshooting on SCADA communication failures, control system ...

SpaceX

Sr. Network Security Engineer

Bastrop, TX · Remote

$58.25 - $76/hr

Own the full lifecycle of remote access infrastructure from initial design and ground-up ... Ability to diagnose low-level connectivity and performance issues and to work effectively with ...

Qodo

Senior DevOps Engineer

Austin, TX · Remote

$160K - $180K/yr

You'll pull diagnostics, identify root causes, and write custom Python/Bash scripts to overcome ... Prior experience being the first remote hire in a region or building early-stage operational ...

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Remote Diagnostic Engineer information

What is a remote diagnostic engineer?

A Remote Diagnostic Engineer is a technical professional who remotely monitors, diagnoses, and troubleshoots issues in equipment, systems, or software for clients or internal teams. They use specialized tools and software to access and analyze data from a distance, allowing them to identify problems and recommend solutions without being physically present. This role is common in industries such as IT, automotive, manufacturing, and healthcare, where minimizing downtime is critical. Remote Diagnostic Engineers play a key role in proactive maintenance, support, and ensuring smooth operations for organizations.

What skills and qualifications are needed to thrive as a remote diagnostic engineer?

To thrive as a Remote Diagnostic Engineer, you need strong analytical skills, a solid understanding of network and system diagnostics, and a relevant degree in engineering or computer science. Familiarity with diagnostic tools, remote troubleshooting platforms, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Excellent problem-solving abilities, effective communication, and customer service orientation are crucial soft skills for this role. These competencies ensure timely and accurate resolution of technical issues, minimizing downtime and enhancing client satisfaction.

What challenges does a remote diagnostic engineer face when troubleshooting without physical access to equipment?

As a Remote Diagnostic Engineer, one of the main challenges is accurately diagnosing issues without being onsite. This requires strong communication skills to guide local staff through complex troubleshooting steps and a deep understanding of the equipment's systems to interpret data and logs remotely. You'll often collaborate closely with field technicians, IT teams, and customers to gather information and implement solutions, relying on remote monitoring tools and clear documentation. Overcoming time zone differences and ensuring clear, precise instructions are also important aspects of the role.

What is the difference between Remote Diagnostic Engineer vs Field Service Technician?

AspectRemote Diagnostic Engineer
CredentialsTypically requires engineering degree, certifications in diagnostics or electronics
Work EnvironmentPrimarily remote, using software tools to diagnose issues
Industry UsageCommon in tech, manufacturing, and electronics industries
Job FocusAnalyzing data, troubleshooting remotely, providing solutions

Remote Diagnostic Engineers focus on diagnosing issues remotely using software tools, while Field Service Technicians perform on-site repairs and maintenance. Both roles require technical skills, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Diagnostic Engineer jobs in Texas?

The most popular types of Diagnostic Engineer jobs in Texas are:

What are popular job titles related to Remote Diagnostic Engineer jobs in Texas?

For Remote Diagnostic Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Diagnostic Engineer jobs in Texas look for?

The top searched job categories for Remote Diagnostic Engineer jobs in Texas are:

What cities in Texas are hiring for Remote Diagnostic Engineer jobs?

Cities in Texas with the most Remote Diagnostic Engineer job openings:

Remote Diagnostic Engineer jobs near you

Technical Service Engineer III - Cell Sorting & Spectral Flow Cytometry

Thermo Fisher Scientific

Austin, TX • On-site, Remote

$40.06 - $53.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

174th of 544 rated manufacturers

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. ROLE LOCATION: This onsite role is open to any Thermo Fisher Scientific office in the US.
DESCRIPTION:
Join our Technical Support team at Thermo Fisher Scientific and contribute to groundbreaking scientific research and innovation. As a Technical Service Engineer III, you'll provide expert-level support for customers using Cell Sorting, Spectral Flow Cytometry, and related Flow Cytometry technologies, collaborating with researchers worldwide to optimize instrument performance and analytical outcomes. You'll utilize remote diagnostic technologies while building strong relationships with field teams, R&D, and customers. This role combines technical problem-solving, customer interaction, and continuous learning as you work with advanced scientific instrumentation.The ideal candidate is an engineer with strong troubleshooting and root cause analysis skills who also brings substantial hands-on experience operating, supporting, or troubleshooting cell sorting and spectral flow cytometry instrumentation. Experience working in a Flow Core Facility, Shared Resource Laboratory, or similar multi-user laboratory environment is highly desirable.
REQUIREMENTS:Education
  • B.S strongly preferred (or equivalent working experience 3+ years hands-on experience with cell sorting instrumentation) or higher in science/engineering, or related field
Experience
  • 3+ years of experience using, servicing, supporting, or troubleshooting Thermo Fisher Scientific Life Sciences instruments or comparable technologies.
  • Hands-on experience operating, supporting, maintaining, or troubleshooting cell sorting and spectral flow cytometry instrumentation is strongly preferred.
  • Experience working in a Flow Core Facility, Shared Resource Laboratory, biotechnology company, clinical laboratory, CRO, or research environment supporting multiple users is highly desirable.
Knowledge, Skills, Abilities
  • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex hardware, software, optics, fluidics, electronics, and instrument performance issues remotely.
  • Working knowledge of cell sorting, spectral flow cytometry, and flow cytometry principles including instrument setup, quality control, spectral unmixing, compensation, fluorochrome detection, sort optimization, and data acquisition.
  • Ability to perform root cause analysis and effectively distinguish between instrument, software, workflow, and user-related issues.
  • Familiarity with laboratory IT environments, Windows administration, networking concepts, remote connectivity tools, firewalls, VPNs, and system integration is preferred but not required.
  • Strong communication and customer service skills with the ability to manage multiple priorities and effectively communicate technical concepts to both technical and non-technical audiences.
  • Ability to work cross-functionally and across geographic boundaries while managing escalations in a professional manner.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $40.06–$53.41.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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