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Remote Dhs Jobs in Bessemer, AL (NOW HIRING)

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Remote Dhs information

See Bessemer, AL salary details

$13

$24

$33

How much do remote dhs jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote dhs in Bessemer, AL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.62 per hour, depending on experience, location, and employer.

What is a Remote DHS?

A Remote DHS job refers to a position within the Department of Homeland Security that allows employees to work from a location outside of a traditional office setting. These roles can include cybersecurity, policy analysis, intelligence, and administrative duties, among others. Remote DHS jobs provide flexibility while still requiring adherence to federal security protocols and policies. Eligibility often depends on the specific job role, security clearance requirements, and departmental needs.

What are the typical responsibilities of a Remote DHS?

Remote DHS professionals are responsible for managing client cases, completing assessments, developing care plans, and facilitating access to resources—all while working from a remote location. You’ll conduct virtual meetings with clients, document progress in electronic systems, and collaborate with social workers, healthcare providers, or team members to ensure clients’ needs are met. The role often involves balancing a varied caseload, responding promptly to client concerns, and maintaining strict confidentiality standards. As a remote team member, clear and consistent communication with both clients and colleagues is key to achieving positive outcomes.

What are the key skills and qualifications needed to thrive in the Remote DHS position, and why are they important?

To thrive as a Remote DHS (Direct Support or Department of Human Services staff), you need a background in social services, psychology, or a related field, typically supported by relevant certifications or human services degrees. Experience using case management software, secure communication platforms, and databases is often required. Strong interpersonal skills, self-motivation, and problem-solving abilities help you support clients and coordinate with teams remotely. These skills are vital to ensure effective client care, maintain compliance, and facilitate collaborative support in a virtual environment.

What job categories do people searching Remote Dhs jobs in Bessemer, AL look for?

The top searched job categories for Remote Dhs jobs in Bessemer, AL are:

What cities near Bessemer, AL are hiring for Remote Dhs jobs?

Cities near Bessemer, AL with the most Remote Dhs job openings:

Remote Dhs jobs near you

In-Bound Call Center Representative

IronMountain Solutions

Tuscaloosa, AL • Remote

$16/hr

Full-time

Re-posted 29 days ago

Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

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