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Remote Developer Support Engineer Jobs in Chicago, IL

Generac

Sales Engineer - Data Centers

Chicago, IL · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

YO AI Labs

CUDA Developer - Remote

Chicago, IL · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

New

Structural

Structural Engineer

Chicago, IL · On-site +1

STRUCTURAL TECHNOLOGIESdevelops and integrates products, engineering support, repair and ... Opportunities are available in our Chicago, Columbia, and Houston offices, with remote options in ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Anomalix

Remote Consulting Engineer

Chicago, IL · Remote

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

System One

Substation Design Engineer

Chicago, IL · Remote

$100K - $128K/yr

Hybrid/Remote Substation Electrical Engineer - Grid Mid to Senior Level | Electrical Power ... Perform and support engineering design for high-voltage and extra-high-voltage substations and ...

Snapsheet

Senior DevOps Engineer

Chicago, IL · On-site +1

$120K - $135K/yr

Remote Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

Snapsheet

Senior DevOps Engineer

Chicago, IL · Remote

$120K - $135K/yr

Remote Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

System One

Substation Design Engineer

Chicago, IL · Remote

$100K - $128K/yr

Hybrid/Remote Substation Electrical Engineer - Grid Mid to Senior Level | Electrical Power ... Perform and support engineering design for high-voltage and extra-high-voltage substations and ...

Main Line Talent Group

Infor M3 Developer

Oak Brook, IL · Remote

$120K - $145K/yr

This is a remote position. Infor M3 Developer Client: Confidential food & beverage manufacturer Environment: Infor CloudSuite Food & Beverage (M3) The Infor M3 Developer supports and extends our ...

YO AI Labs

Backend Java Developer - Remote

Chicago, IL · Remote

$60 - $110/hr

Remote Job Overview We are seeking experienced Backend Java Developers to support a high-impact technology and AI training project. In this role, you will apply your backend development expertise to ...

Posted today

HDI Global Insurance Company

DevOps Engineer

Chicago, IL · On-site +1

$100K - $125K/yr

DevOps Engineer Location: Chicago, IL / Remote Who We Are HDI Global Insurance Company is a ... Together, these priorities support profitable growth, sustainable profitability, global consistency ...

YO AI Labs

CUDA Software Engineer - Remote

Chicago, IL · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

New

Sterling Engineering Inc.

SR Design Engineer

Wheaton, IL · On-site +1

$135K - $160K/yr

Remote/Wheaton, IL Hire Type: Direct Hire Salary: $135K-$160K/YR Benefits: Medical, Dental, Vision ... Support distribution planning, capacity analysis, reliability improvements, and infrastructure ...

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Showing results 21-40

All JobsDeveloper Support Engineer JobsRemote Developer Support Engineer JobsRemote Developer Support Engineer Jobs in Chicago, IL

Remote Developer Support Engineer information

See Chicago, IL salary details

$124.6K

$143.7K

How much do remote developer support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote developer support engineer in Chicago, IL is $142,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,200.00 and $142,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

What are the most commonly searched types of Developer Support Engineer jobs in Chicago, IL?

The most popular types of Developer Support Engineer jobs in Chicago, IL are:

Remote Developer Support Engineer jobs near you

Senior Technical Support Analyst

International Motors, LLC

Lisle, IL • On-site, Remote

$69K - $104K/yr

Full-time

Posted 4 days ago

International Motors rating

7.6

Company rating: 7.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

250th of 494 rated machine equipment manufacturers

Job description

Position Overview
The Senior Technical Support Analyst provides expert diagnostic and repair support to International & IC Bus dealers, body builders, and other approved customers across one or more technical support lines of business, including Powertrain, Chassis / Electrical / Zero Emissions, and Vehicle Programming. This role supports highly technical product concerns through case files, phone calls, and remote support sessions. The analyst helps technicians resolve issues efficiently, documents recurring problems and trends, partners with internal teams to improve service information and repair guidance, and escalates complex or emerging issues when needed.
This is a fully remote role and may be based anywhere in the United States. The preferred time zones for this position are Mountain Time or Pacific Time.
Responsibilities
  • Provide diagnostic and repair support to International & IC Bus dealers, body builders, and other approved customers for highly technical vehicle and service issues.
  • Respond to support requests through case files, phone calls, email or chat-based communication, and remote diagnostic sessions as needed.
  • Troubleshoot complex mechanical, electrical, electronic, software, programming, or system integration concerns and recommend corrective actions.
  • Document customer interactions, technical findings, repair direction, and recurring issues in the case management system.
  • Escalate complex, high-impact, or unresolved issues to Tier 2 support, Service Engineering, Service Tools, or other internal stakeholders as appropriate.
  • Identify and communicate emerging product trends, failure modes, and process gaps to support product quality improvement and field issue resolution.
  • Provide feedback to publications, training, service tools, and related internal teams to improve diagnostics, repair information, schematics, and technician enablement.
  • Support continuous improvement initiatives that reduce case volume, improve first response quality, improve response time, and enhance the dealer experience.
  • Maintain current technical knowledge through training, hands-on learning, and ongoing product updates.
  • Travel onsite to dealer or company locations for training or support when needed.

Team Scope
  • Supports service software, module programming, diagnostic tool usage, remote programming support, and related system configuration issues.

Minimum Requirements
  • Bachelor's degree and at least 1 year of field service engineering, automotive service or truck service experience

OR
  • Master's degree and no experience

OR
  • At least 3 years of field service engineering, automotive service or truck service experience

Additional Requirements
  • Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills
  • Ability to communicate clearly and professionally with dealer technicians, internal stakeholders, and cross-functional teams.
  • Ability to work independently in a fast-paced, customer-focused support environment while following defined processes and escalation paths.
  • Experience with module programming, service software, Microsoft Windows administration, remote support tools, and diagnostic applications.
  • Hands-on experience with Class 4-8 truck, bus, diesel, electrical, electronic, software, or vehicle programming diagnostics.
  • Experience supporting dealer or field service operations, technical case management, contact center operations, or remote technical troubleshooting.
  • Experience with commercial vehicle diagnostic tools, service software, programming tools, or Windows-based technical applications.
  • Experience using case management, CRM, or ticketing systems to document and manage technical support activity.
  • Knowledge of Microsoft Office applications including Outlook, Excel, and PowerPoint.
  • Strong critical thinking, troubleshooting, written communication, and customer service skills.
  • Experience collaborating with engineering, publications, training, service tools, or other cross-functional support teams.
  • Remote support experience using screen sharing, remote diagnostic, or remote desktop tools is a plus.

Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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