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Remote Developer Support Engineer Jobs in Kansas

Harris

Develop and maintain RESTful APIs to support various applications. * Write clean, scalable, and ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

New

Harris

Develop and maintain RESTful APIs to support various applications. * Write clean, scalable, and ... Proven experience as a Software Engineer or similar role. * Proven proficiency in MSSQL and ...

New

Harris

Analyze and resolve complex spatial data and software issues to support the stability and ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

Harris

Analyze and resolve complex spatial data and software issues to support the stability and ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

Sterling Engineering Inc.

Civil Engineer

Overland Park, KS · On-site +1

$100K - $130K/yr

Remote or Hybrid (if located near an office) Hire Type: Direct Hire Base Salary : $100,000 - $130 ... Support business development and marketing initiatives, including proposal preparation and client ...

NinjaOne

Software Packaging Engineer

Kansas, KS · On-site +1

... Support Engineers, you will work with like-minded individuals to deliver exceptional, production‑ready automation content for NinjaOne clients. Location - We are flexible on remote working f ...

NinjaOne

Senior Engineering Manager, DevOps

Kansas, KS · On-site +1

$114K - $147K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... NinjaOne is built on Java , Kotlin , C++ , Golang and Postgres ; supporting millions of user ...

Olsson

Geotechnical Engineer - Remote

Kansas City, KS · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project proposal and management duties with integrity and a drive to succeed. You will also process design ...

ABB

Protection and Control Engineer

Liberal, KS · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

New

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Remote Developer Support Engineer information

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

What are the most commonly searched types of Developer Support Engineer jobs in Kansas? The most popular types of Developer Support Engineer jobs in Kansas are:
What cities in Kansas are hiring for Remote Developer Support Engineer jobs? Cities in Kansas with the most Remote Developer Support Engineer job openings:
Remote Developer Support Engineer jobs near you
Technical Support Engineer - Level 4

Technical Support Engineer - Level 4

Park Place Technologies

Kansas City, KS • On-site, Remote

Full-time

Posted 12 days ago

Park Place Technologies rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

92nd of 210 rated it services

Job description

Sr. Technical Support Engineer- L4 (IBM i)
Responsible for the implementation of customer projects for systems based on IBM i Power platforms. Ensuring that customer requirements are fully understood and implemented in accordance with the timescales defined by both the customer and the cloud provisioning team's ROIs.
Collaborating with SMEs from other technologies within the cloud provisioning team to provide accurate and comprehensible updates to the Project Managers and other stakeholders. Working with the Service Delivery Managers (SDMs) and the support teams to ensure the customer projects are accepted into service promptly. Providing accurate and complete information for the IBM i services provided to allow a smooth transition into production\live.
Core Responsbilities
  • Own project-related tasks and work with team members and customers to implement solutions for the IBM i platform.
  • Deliver projects in line with customer requirements, project timelines, and deadlines set by Client Onboarding Specialists, including working outside normal business hours when required.
  • Perform physical onsite installations of IBM Power servers; travel will be required.
  • Complete IBM i system migrations using methods including tape, VTL, software replication, and storage replication.
  • Support Client Onboarding Specialists by providing timely project updates and translating technical information into clear language for stakeholders.
  • Work collaboratively with colleagues to streamline implementation solutions and document them for Acceptance into Service for the IBM i platform.
  • Provide SME-level input to Technical Pre-Sales on prospective solutions being designed/scoped.
  • Liaise with the Infrastructure team to ensure capacity requirements are communicated in a timely manner.
  • Deliver efficient and effective support to internal and external customers, including resolving issues escalated beyond lower-tier support and attending customer sites as required.
  • Act as senior advisor for customer escalations, and technical planning discussions.
  • Support presales and solution discussions requiring IBM i technical

Basic Qualifications
  • 7-10+ years of experience in a technical support engineering role
  • IBM Power Hardware infrastructure expert (physical IBM power installations) Physical racking and stacking
  • IBM i O/S technical troubleshooting skills (from V5R4- V7R6)
  • logical replication software
  • SAN replication/Switch configuration
  • VIOS installation & Configuration
  • PowerHA tool kit including FSFC and FSR
  • VTL backup technologies.
  • HMC, FSP, system firmware, OS & PTF upgrades
  • LPAR builds & restoration tasks from physical/virtual media
  • Proficiency in MS Office applications.
  • Strong organizational, administrative, and problem-solving skills.
  • Ability to assist/train staff and produce technical documents.
  • Effective communication, customer-facing, and presentation skills.
  • Initiative, flexibility, adaptability, and ability to work under pressure.
  • Ability to work out of normal business hours when required
  • Strong troubleshooting, root cause analysis, operational governance, major incident, and service management capability.
  • Experience leading technical support teams within ITIL aligned operational environments.

Preferred Qualifications
  • Performance analysis
  • SQL Knowledge.
  • IBMi Security knowledge

#LI-HW1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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